Brand Ambassador
About this role
Job Type:
RegularWork Location:
Market - JTRET - NC - LincolntonOverview:
2020 Companies is hiring full-time Brand Ambassadors!
Do you light up a room, love meeting new people, and thrive in social environments? We're looking for energetic, outgoing Brand Ambassadors to represent a nationally recognized premium tobacco brand at retail locations throughout your territory.
In this highly interactive role, you'll engage adult consumers through one-on-one conversations, introduce brand offerings, gather consumer feedback, and distribute promotional offers. Every shift is an opportunity to create memorable brand experiences while building your communication and customer engagement skills.
If you've worked in promotions, events, hospitality, retail sales, customer service, fitness, entertainment, or any role where your personality is your superpower, this could be the perfect fit.
No tobacco industry experience required, just a great personality, confidence in engaging with people, and a passion for creating exceptional customer experiences.
Pay: $25 per hour
Schedule: Wednesday - Sunday
Location: Daily travel within the territory
Required: Must be at least 21 years of age, have reliable transportation, and a valid driver's license
This role is perfect for people who enjoy being on the move, meeting new people every day, and getting paid to create engaging brand experiences.
What We Offer
- Receive weekly pay
- Mileage + paid travel time
- Next-day pay on demand with DailyPay
- Eligible for medical, dental, and vision benefits
- Eligible for 401k with company matching
- Paid time off
- Scholarship opportunities
- Employee Assistance Program
- Paid Time Off
- Paid Holidays
We're Looking for Brand Ambassadors Who Are:
- Outgoing, energetic, and charismatic, with a natural ability to connect with people
- Confident communicators who enjoy starting conversations and building rapport
- Professional, reliable, and comfortable representing a premium brand
- Adaptable and self-motivated, able to thrive in a fast-paced retail environment
- Detail-oriented and committed to following compliance requirements
- Passionate about creating memorable customer experiences and driving engagement
Job Description:
Key Responsibilities
- Conduct scheduled retail activations within an assigned geographic territory
- Engage adult tobacco consumers in meaningful, compliant conversations about tobacco products
- Verify age eligibility and ensure all interactions comply with company policies, local regulations, and program guidelines
- Administer consumer surveys and accurately collect market feedback and insights
- Distribute approved promotional materials and consumer offers, including coupons and incentives
- Educate consumers on available promotions
- Encourage purchase consideration through consultative consumer engagement
- Build positive relationships with retail personnel and store management
- Accurately document activity results, consumer interactions, and survey completion through designated reporting systems
- Maintain all program materials, displays, and activation assets in a professional manner
- Travel throughout the assigned territory to support scheduled retail visits and events
Required Qualifications:
- High school diploma or equivalent required
- Previous experience in brand ambassador, retail sales, customer service, hospitality, event marketing, or promotional marketing roles preferred
- Excellent verbal communication and interpersonal skills
- Strong presentation and relationship-building abilities
- Comfortable approaching and engaging consumers in a retail environment
- Professional appearance and demeanor
- Self-motivated with the ability to work independently
- Strong organizational and time-management skills
- Ability to utilize mobile applications and reporting tools
- Reliable transportation and a valid driver's license
- Ability to stand for extended periods and remain active throughout scheduled events
- Ability to lift and carry up to 30 pounds
Success Factors
- Create memorable and positive consumer experiences
- Build trust and credibility with adult consumers
- Achieve activation and survey completion goals
- Accurately represent brand messaging and promotional offers
- Maintain exceptional compliance standards
- Deliver reliable reporting and execution across every retail visit
Work Environment
This position requires regular travel throughout an assigned territory and frequent work within convenience store and retail environments. Brand Ambassadors typically spend approximately four hours per retail activation interacting directly with adult consumers, collecting feedback, and promoting brand awareness and product consideration.
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Company at a glance
2020 Companies is an award-winning retail sales, merchandising, and experiential marketing agency headquartered in Southlake, TX. Recognized for both culture and capabilities, we’ve been named to Comparably’s 2025 Best Sales Teams, Forbes America’s Best Employers for Women 2025, and the 2025 North America Top 100 Inspiring Workplaces.
We partner with some of the world’s most recognizable consumer electronics and CPG brands to drive long-term growth through tailored retail strategies, brand advocacy, full-service merchandising, experiential activations, and nationwide training programs delivered virtually, online, and in person.
Our reach spans more than 600,000 retail doors across the U.S. and Canada, and our top-level field teams are trained to execute impactful brand activations, product launches, assisted sales, and consumer engagement strategies. Each year, our efforts generate more than 25 million in-person impressions and nearly $10 billion in client revenue. We have a 96%+ staffing rate and, as a Best Buy Approved Provider, we use advanced recruitment and training strategies to ensure every team is fully staffed, retail-ready, and aligned with client goals.
Clients trust 2020 Companies as a strategic partner, not just a vendor. Most of our relationships span five years or more, with dedicated teams executing full-year, nationwide programs. We prioritize measurable results and continually look for new ways to improve performance and deliver greater return on investment through data-backed insights, innovative staffing, and in-store excellence.
Since 1991, 2020 Companies has remained a values-led organization with a people-first culture that fuels innovation, strengthens brands, and delivers lasting results. We have been recognized on Glassdoor’s Best Places to Work list for 2023 and 2024 and are proudly Great Place to Work® Certified in both 2024 and 2025.
Top Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401k with company matching
- Paid time off
- Scholarship opportunities
- Employee Assistance Program
- Paid holidays
- Weekly pay
- Mileage reimbursement
- Paid travel time
- Next-day pay on demand
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?