Berlin, Germany · Remote OK
$55k–$75k/yr
<p>Zentso builds and operates CloudToolz, a revenue-critical SaaS platform layered on top of iMIS RiSE association management software, serving clients across the UK, Europe, United States, and Asia Pacific. The platform…
Skills: Windows Server 2022, SQL Server, MongoDB, Redis, Cloudflare
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Manage global IT infrastructure and security operations for the CloudToolz SaaS platform across multiple regions. Support the migration to a containerized Kubernetes environment and implement an observability practice using Grafana OSS.
Requires 2+ years of experience in IT infrastructure or DevOps with proficiency in Windows Server, SQL Server, and Kubernetes. Must be able to write scripts in a modern language and have a solid understanding of networking and GDPR compliance.
Zentso builds and operates CloudToolz, a revenue-critical SaaS platform layered on top of iMIS RiSE association management software, serving clients across the UK, Europe, United States, and Asia Pacific. The platform encompasses workflow automation, form building, CRM, CMS, and payment processing capabilities delivered to organisations in multiple sectors.
We are seeking a motivated IT Infrastructure and Security Engineer to support the global infrastructure and security posture underpinning CloudToolz and Zentso's internal systems. This is a hands-on, junior-to-mid-level role working closely with the IT Infrastructure and Security Lead and the CTO, assisting with day-to-day operations, security tasks, and the ongoing migration toward a containerised, Kubernetes-based deployment model. The successful candidate will be comfortable working across a distributed, multi-region environment, contributing directly to uptime, security, and compliance outcomes for a production platform.
A key part of this role is supporting Zentso's transition to Kubernetes and helping build out an observability practice around Grafana OSS, alongside contributing scripts and small applications that automate and support infrastructure operations.
This is a full-time, permanent position based in Berlin, Germany, offered on a remote-first basis. The CloudToolz platform operates continuously across multiple regions; the role includes on-call and out-of-hours escalation responsibilities.
Salary range: €55,000 – €75,000 per year
Performance bonus: Discretionary, based on individual and company performance
Pension: Employer contribution in line with local requirements
Flexible working: Remote-first; flexible hours with availability for global coordination
Probation: 6 months
Compensation is commensurate with demonstrable experience and the scope of the role. The range reflects a small-business context while remaining competitive for the Berlin IT market for this level of responsibility.
About Zentso
Zentso is a software company specialising in association management technology. We build and maintain the CloudToolz platform, which extends iMIS RiSE with advanced workflow automation, forms, analytics, CRM, CMS, and payment processing capabilities. Our clients include national professional associations, peak bodies, and member-based organisations across Australia, the UK, and the Asia Pacific region.
We operate as a small, distributed team with a strong emphasis on technical ownership, direct communication, and pragmatic decision-making. The right person for this role will be someone who takes genuine satisfaction in keeping complex systems running reliably and securely, and who can operate with a high degree of autonomy.
Helping membership organisations, associations, & unions get more from their CRM.
At Zentso, we specialise in helping membership organisations, associations, and unions get the most from their CRM. Our team of experienced consultants and developers understand the not-for-profit sector and knows how to deliver results. We implement, support, and optimise leading cloud CRMs, as partners of iMIS, Salesforce, and Fonteva. We believe your CRM should help to streamline operations, enhance member engagement, and future-proof your organisation. But we’re not just about technology. We take the time to understand your goals and challenges, then use the right tools, services, and expertise to get you there – with minimal fuss and maximum impact. If you’re ready to evolve your organisation’s CRM capabilities, let’s talk.
Offices: 7 Manor Court, 80 Beresford Rd, London, Other E4 6EP, GB · Bachweg 5, Traunstein-Surberg, Bavaria 83362, DE · level 7 /365 Queen St, Melbourne, VIC 3000, AU
Helping membership organisations, associations, & unions get more from their CRM.
At Zentso, we specialise in helping membership organisations, associations, and unions get the most from their CRM. Our team of experienced consultants and developers understand the not-for-profit sector and knows how to deliver results. We implement, support, and optimise leading cloud CRMs, as partners of iMIS, Salesforce, and Fonteva. We believe your CRM should help to streamline operations, enhance member engagement, and future-proof your organisation. But we’re not just about technology. We take the time to understand your goals and challenges, then use the right tools, services, and expertise to get you there – with minimal fuss and maximum impact. If you’re ready to evolve your organisation’s CRM capabilities, let’s talk.
Offices: 7 Manor Court, 80 Beresford Rd, London, Other E4 6EP, GB · Bachweg 5, Traunstein-Surberg, Bavaria 83362, DE · level 7 /365 Queen St, Melbourne, VIC 3000, AU
