Waitematā, Auckland, New Zealand · On-site
Global CRM Systems Lead Auckland or Toronto Permanent, Full Time About Whitecliffe Whitecliffe is a leading independent tertiary institution in New Zealand, renowned for delivering innovative, industry-connected educatio…
Skills: Microsoft Dynamics 365, CRM Administration, Dataverse, Power Automate, Power BI
Waitematā, Auckland, New Zealand · On-site
Pastoral Care Consultant (International) Whitecliffe | Auckland City Campus | 40 hours per week I Fixed Term This is a fixed-term opportunity to support pastoral care for Whitecliffe's growing international student commu…
Skills: Pastoral care, Student support, Communication, Relationship building, Record keeping
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You will be responsible for the maintenance, configuration, and optimization of the global Microsoft Dynamics 365 CRM environment. This includes automating the sales-admissions lifecycle, building Power BI dashboards, and developing API integrations to connect various institutional platforms.
The ideal candidate has hands-on experience administering CRM platforms like Microsoft Dynamics 365 and configuring Dataverse architecture. You must also possess strong skills in workflow automation, API development, and the ability to communicate effectively with non-technical stakeholders.
Global CRM Systems Lead
Auckland or Toronto
Permanent, Full Time
About Whitecliffe
Whitecliffe is a leading independent tertiary institution in New Zealand, renowned for delivering innovative, industry-connected education. With campuses in NZ, Canada, Germany and Australia we pride ourselves on having teaching staff with extensive industry experience who support our graduates to turn creativity into a career.
About the role
We're looking for a technically astute and solutions-focused CRM Systems Specialist to take ownership of our Microsoft Dynamics 365 environment and help us use data and automation to better connect with current and prospective students.
You'll be responsible for maintenance and enhancement of our CRM platform — configuring, optimising, and integrating systems that enable everything from first enquiry through to enrolment. You'll update and automate the Sales–Admissions lifecycle, build Power BI dashboards that give our teams real insight, and develop the API integrations that keep our platforms talking to each other.
This is a genuine opportunity to shape how one of Aotearoa's most creative institutions connects with its future students.
About you
You bring both the technical depth to configure and extend Microsoft Dynamics 365 and the collaborative instincts to work alongside marketing, admissions, and operations teams to make sure the system truly serves their needs. You're curious, self-directed, and energised by working in a creative, values-driven environment.
What you will bring
If this sounds like you and you'd like to find out more Apply Now!
Whitecliffe is committed to ensuring an inclusive and accessible recruitment process. If you require any support or adjustments during the application or interview process, please let us know how we can support!
