Guelph, Ontario, Canada · Hybrid
$18/hr
Looking to join a one-of-a-kind, mega awesome team? Are you super-friendly with strong attention to detail? Do you love the satisfaction that comes with correcting an error or solving a problem? Are you a self starter wh…
Skills: Customer service, Communication, Problem solving, Attention to detail, Microsoft Excel
Guelph, Ontario, Canada · On-site
$21/hr
About Us: Well.ca is a fast-growing, proudly Canadian essential business providing fast home deliveries to all Canadians! With over 40,000 products and Canada's largest assortment of green & natural brands, we make it ea…
Skills: Warehouse management system, Inventory control, Material handling, Pallet jacks, Pump trucks
Calgary, Alberta, Canada · On-site
$18/hr
Full-Time Warehouse Associate About Us: Well.ca is a fast-growing, proudly Canadian essential business providing fast home deliveries to all Canadians! With over 40,000 products and Canada’s largest assortment of g…
Skills: Order picking, Order packing, Inventory monitoring, Inventory tracking, Weighing
Calgary, Alberta, Canada · On-site
$18/hr
About us: Well.ca is a fast-growing, proudly Canadian essential business providing fast home deliveries to all Canadians! With over 40,000 products and Canada's largest assortment of green & natural brands, we make it ea…
Skills: Inventory Management, Warehouse Operations, Accuracy, Communication, Interpersonal Skills
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The Customer Care Specialist is responsible for answering incoming customer calls and resolving post-purchase issues with sensitivity and professionalism. They must also collaborate with other departments to diagnose problems and ensure customer satisfaction goals are met.
Candidates must have a high school diploma and 1-3 years of experience in a similar role. Strong written and oral communication skills, technical proficiency, and the ability to work in a fast-paced environment are required.
Looking to join a one-of-a-kind, mega awesome team? Are you super-friendly with strong attention to detail? Do you love the satisfaction that comes with correcting an error or solving a problem? Are you a self starter who loves being on the front lines playing a pivotal role in creating an inviting, honest, and kind atmosphere for customers?
At Well.ca it’s our mission to provide our customers with the best service they have ever had!
Well.ca is currently looking for energetic team players to join our growing Customer Care Team as a Customer Care Specialist.
This role supports the functions and interactions of the Customer Care team as well as the departmental goals.
Why Join Our Team?
At Well.ca we strive to cultivates leaders, promote work life balance, and the overall Wellbeing of all our employees! With safety as our top priority!
Competitive Wage: $18.50 per hour
Work Schedule: Monday to Friday 1:00pm - 9:00pm
Location: Guelph - Hybrid* Min.1x/quarterly, or as requested by Management
Position Status: Contract (12 Months)
Discounts: Well.ca offers 20% off on everything on Well.ca and an Employee discount store!
As our company grows, we also want our employees to grow with us. At Well.ca we have many career development opportunities for all employees to grow to their fullest potential!
Apply today and join our team to help Canadians with their Wellbeing!
Responsibilities:
Customer Communication
Problem Management
Performance Criteria
Qualifications:
Assets:
Considerations of the role:
Purpose-driven culture focused on wellness and sustainability.
Collaborative, flexible, and supportive hybrid work environment.
Opportunity to grow and make an impact across multiple marketing channels.
Competitive compensation, benefits, and employee discounts.
Employer Name: WELL.CA (BH WATER HOLDCO LTD.)
Ashley Morgan
935B Southgate Dr, Guelph ON N1L 0B9
519-489-7185
Payroll: Biweekly on Fridays
AI Use: Well.ca does not currently utilize AI in their recruitment process
Canada's go-to for #wellnessdelivered right to your door! 💚📦 - La référence canadienne pour le le bien-être directemen
At Well.ca, we are looking to change the landscape of health and wellness in Canada and we need your help to do it. We believe that Canadians should never have to compromise on the health, wellness, baby and beauty products they choose for themselves and their loved ones – so we are empowering them lead healthier and happier lives by delivering wellness on their terms. We’re a fast-growing, proudly Canadian company that’s passionate about our customers, our business, and the products we sell! So why should you join us? FUEL YOUR PASSION. Be inspired every day to lead a better lifestyle. You’ll constantly discover health & wellness products, information and inspiration. GROW A COMMUNITY. We are about much more than one-time product-based transactions. We are nurturing a community of engaged employees, customers, and experts alike. GET THINGS DONE. We are agile and creative problem-solvers. EMBRACE CHANGE. Things change fast online, so we do too! Be part of making change. GET YOUR HANDS DIRTY. We are ego-less, and ready to own whatever job needs to be done. BE HAPPY & HEALTHY. We’re seriously ambitious when it comes to helping Canadians be happier and healthier – and we practice what we preach. Who do we hire? A+ PLAYERS, WHO ARE ALSO GOOD PEOPLE. We need good people to serve good people, so that’s who we hire :) Join us! We are always looking for PASSIONATE, CURIOUS, CREATIVE, AND DRIVEN PEOPLE who want to make an impact every day. Visit our Careers page to find the role for you in Toronto or Guelph: https://well.ca/careers
Offices: 365 Bloor Street East, 1001, Toronto, Ontario M4W 3L4, CA · 935-B Southgate Drive, Guelph, Ontario N1L 0B9, CA
Canada's go-to for #wellnessdelivered right to your door! 💚📦 - La référence canadienne pour le le bien-être directemen
At Well.ca, we are looking to change the landscape of health and wellness in Canada and we need your help to do it. We believe that Canadians should never have to compromise on the health, wellness, baby and beauty products they choose for themselves and their loved ones – so we are empowering them lead healthier and happier lives by delivering wellness on their terms. We’re a fast-growing, proudly Canadian company that’s passionate about our customers, our business, and the products we sell! So why should you join us? FUEL YOUR PASSION. Be inspired every day to lead a better lifestyle. You’ll constantly discover health & wellness products, information and inspiration. GROW A COMMUNITY. We are about much more than one-time product-based transactions. We are nurturing a community of engaged employees, customers, and experts alike. GET THINGS DONE. We are agile and creative problem-solvers. EMBRACE CHANGE. Things change fast online, so we do too! Be part of making change. GET YOUR HANDS DIRTY. We are ego-less, and ready to own whatever job needs to be done. BE HAPPY & HEALTHY. We’re seriously ambitious when it comes to helping Canadians be happier and healthier – and we practice what we preach. Who do we hire? A+ PLAYERS, WHO ARE ALSO GOOD PEOPLE. We need good people to serve good people, so that’s who we hire :) Join us! We are always looking for PASSIONATE, CURIOUS, CREATIVE, AND DRIVEN PEOPLE who want to make an impact every day. Visit our Careers page to find the role for you in Toronto or Guelph: https://well.ca/careers
Offices: 365 Bloor Street East, 1001, Toronto, Ontario M4W 3L4, CA · 935-B Southgate Drive, Guelph, Ontario N1L 0B9, CA
