Chesterfield, Missouri, United States · On-site
Overview Waterway Carwash is looking to hire a part-time Customer Service Representative (CSR) to work at our Corporate Office in Chesterfield, MO! The CSR is part of our Marketing and Customer Service Team and provides …
Skills: Customer Service, Professional Communication, CRM Tools, Microsoft Outlook, Microsoft Word
Denver, Colorado, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Cherry Creek location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensu…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point of Sale Technology
Englewood, Colorado, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Greenwood (Denver Tech Center) Village, Lone Tree, Meridian, and Foxfield locations! Join our Team - Every day is an opportunity to Shine! Ready to make an i…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
Broomfield, Colorado, United States · On-site
$23/hr–$28/hr
Overview Waterway Carwash is looking for Car Wash - Detailers at our Broomfield location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don’t just clean cars – you get to be active whi…
Skills: Vehicle Detailing, Customer Service, Safe Driving, Time Management, Physical Stamina
Broomfield, Colorado, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Broomfield location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
Aurora, Colorado, United States · On-site
$19/hr–$24/hr
Overview Waterway is hiring Customer Service Associates at our Foxfield location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure t…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point of Sale Technology
Englewood, Colorado, United States · On-site
$23/hr–$28/hr
Overview Waterway Carwash is looking for Car Wash - Detailers at our Greenwood (Denver Tech Center) Village, Lone Tree, Meridian, and Foxfield locations! Most part-time jobs are boring. But not at Waterway. As a Car Wash…
Skills: Vehicle Detailing, Customer Service, Safe Driving, Time Management, Physical Stamina
Denver, Colorado, United States · On-site
$25/hr–$31/hr
Overview Waterway Carwash is looking for Car Wash - Detailers at our Cherry Creek location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don’t just clean cars – you get to be active w…
Skills: Vehicle Detailing, Customer Service, Safe Driving, Time Management, Physical Stamina
Chesterfield, Missouri, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Chesterfield, Woodsmill/Town & Country, Westport, and O'Fallon locations! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with …
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
Clayton, Missouri, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Clayton location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure th…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
Highland Park, Illinois, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Highland Park location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ens…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
Kansas City, Missouri, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Leawood, Overland Park North, Overland Park South, and Stateline locations! Join our Team - Every day is an opportunity to Shine! Ready to make an impact wit…
Skills: Customer Service, Sales, Retail Sales, Cash Handling, Point Of Sale (POS) Technology
Skokie, Illinois, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Skokie location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure tha…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
St. Louis, Missouri, United States · On-site
$18/hr–$23/hr
Overview Waterway is hiring Customer Service Associates at our South Kingshighway location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'l…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
Vernon Hills, Illinois, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Vernon Hills location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensu…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
Kirkwood, Missouri, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure t…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
Creve Coeur, Missouri, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Creve Coeur location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensur…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point-of-Sale Technology
St. Louis, Missouri, United States · On-site
$18/hr–$23/hr
Overview Waterway is hiring Customer Service Associates at our Shrewsbury location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
Chicago, Illinois, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Northbrook location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point Of Sale Technology
Cleveland, Ohio, United States · On-site
Overview Waterway is hiring Customer Service Associates at our Hudson location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure tha…
Skills: Customer Service, Sales, Retail Operations, Cash Handling, Point of Sale Technology
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Provide high-quality customer support via email and telephone to maintain loyalty program engagement and satisfaction. Support the marketing team in executing sales initiatives and managing customer account data using CRM tools.
Candidates must be at least 16 years old with a high school diploma and at least 6 months of customer service experience. Proficiency in Microsoft Office Suite and a valid U.S. driver's license are required.
The CSR is part of our Marketing and Customer Service Team and provides outstanding customer service via e-mail and telephone to customers and members of our loyalty programs. The CSR plays a vital role in supporting customer satisfaction and retention by building strong relationships, delivering a high-quality experience, and maintaining and growing long-term membership engagement. Strong candidates will demonstrate attention to detail, self-motivation, strong organizational skills, excellent time management, and a desire to grow both personally and professionally.
This position is a part-time, 4 days per week, Monday through Thursday mornings. Availability for additional hours as needed is preferred. This position is onsite based at our Chesterfield administrative support office, and reports to the Customer Service Supervisor.
• Competitive compensation rate starting at $18/hour, depending on experience
• Paid time off – Eligible to earn PTO based on the number of hours worked • Tuition Assistance Program available – up to an additional $2/hour or $4,000 per year • Waterway Membership - free car washes and gasoline discounts
Waterway® Carwash has been combining the Best People with the Best Technology to deliver the Best Car Wash Experience in the industry for 55 years. Our attention to detail means our customers can be assured that their car receives the best care. We don’t settle for anything less, and neither do they.
More than 1,500 team members operate 30 (and growing) Waterway locations across five major metropolitan markets: Chicago, Cleveland, Denver, Kansas City, and St. Louis. Waterway locations offer a mix of exterior express and full-service car wash services, as well as gasoline and retail convenience stores. Learn more about Waterway at www.waterway.com
• Deliver exceptional service through clear, professional communication while managing a high volume of customer calls and emails
• Demonstrate patience, empathy, and professionalism, especially in complex or challenging interactions
• Work both independently and collaboratively to resolve customer questions and concerns efficiently
• Accurately maintain customer account information and interaction history using CRM tools
• Support the Marketing team with loyalty programs and the execution of sales and marketing initiatives
• Actively support customer retention by identifying needs, resolving concerns, and reinforcing the value of ongoing membership
• Recognize opportunities to improve customer experience and contribute ideas that strengthen long-term engagement
• Help turn customer feedback into positive outcomes that build trust and encourage continued loyalty
• Environmental – office based, with requirement to be able to work onsite at locations outside for limited periods of time.• Physical – must be able to walk, sit for extended periods of time.• Vision and Hearing – far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds.• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule.
Waterway Carwash is an Equal Opportunity / Drug-Free Workplace employer. If you require an accommodation or assistance to complete the application process, please contact [email protected].
Go Fast. Go Clean. Go Happy.
At Waterway, we hire the best. And the best only. The A Players—those who are driven by challenge. Those who desire to make an impact. And those who take ownership in all they do. A Players keep the best interest of their team and the entire company front of mind. And Waterway does the same for every individual team member. At Waterway, we embrace hard work because it provides a sense of accomplishment. We believe in getting better every day. And we want team members who desire advancement opportunities. Our leaders act as coaches. We outline a clear path to promotion. And we ensure that every team member feels a sense of belonging—because relationships matter. Waterway offers competitive compensation and couples it with an uplifting culture to provide fulfilling careers. Few companies can offer both. At Waterway, we do. And we do it best. Are you ready for greatness? Waterway operates full-service car washes, express car washes, convenience stores, and gas services in five major metropolitan markets: St. Louis, Kansas City, Denver, Cleveland, and Chicago.
Offices: 727 Goddard Avenue, Chesterfield, Missouri 63005, US · 10850 Manchester Rd, Kirkwood, Missouri 63122, US · 7201 Watson Rd, Shrewsbury, Missouri 63119, US · 10559 Old Olive St Rd, Creve Coeur, Missouri 63141, US · 11988 Westline Industrial Dr, Maryland Heights, Missouri 63146, US
Go Fast. Go Clean. Go Happy.
At Waterway, we hire the best. And the best only. The A Players—those who are driven by challenge. Those who desire to make an impact. And those who take ownership in all they do. A Players keep the best interest of their team and the entire company front of mind. And Waterway does the same for every individual team member. At Waterway, we embrace hard work because it provides a sense of accomplishment. We believe in getting better every day. And we want team members who desire advancement opportunities. Our leaders act as coaches. We outline a clear path to promotion. And we ensure that every team member feels a sense of belonging—because relationships matter. Waterway offers competitive compensation and couples it with an uplifting culture to provide fulfilling careers. Few companies can offer both. At Waterway, we do. And we do it best. Are you ready for greatness? Waterway operates full-service car washes, express car washes, convenience stores, and gas services in five major metropolitan markets: St. Louis, Kansas City, Denver, Cleveland, and Chicago.
Offices: 727 Goddard Avenue, Chesterfield, Missouri 63005, US · 10850 Manchester Rd, Kirkwood, Missouri 63122, US · 7201 Watson Rd, Shrewsbury, Missouri 63119, US · 10559 Old Olive St Rd, Creve Coeur, Missouri 63141, US · 11988 Westline Industrial Dr, Maryland Heights, Missouri 63146, US
