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Jobs at Virginia Department of Social Services (Now Hiring) — 67 open

Virginia Department of Social Services logoVirginia Department of Social Services

Human Services Assistant III

Chatham, Virginia, United States · On-site

$28k–$32k/yr

Mid level

Title Description- Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as the initial point of contact for clients seeking benefits and/ o…

Skills: Client Screening, Interviewing, Case Documentation, Customer Service, Conflict Resolution

Virginia Department of Social Services logoVirginia Department of Social Services

Administrative Program Assistant I

Newport News, Virginia, United States · On-site

$18/hr–$21/hr

Entry level

ESSENTIAL JOB FUNCTIONS Greets customers arriving for appointments and classes; logs arrivals and contacts Workers; screens and responds to general inquiries and complaints regarding human services programs. Performs adm…

Skills: Word Processing, Spreadsheet Creation, Data Entry, Customer Service, Records Management

Virginia Department of Social Services logoVirginia Department of Social Services

Administrative Program Assistant I

Newport News, Virginia, United States · On-site

$18/hr–$23/hr

Entry level

ESSENTIAL JOB FUNCTIONS Provides excellent customer service to citizens and community partners by serving as point of contact for the unit and providing reception services at entry points throughout the department. Works…

Skills: Customer Service, Administrative Support, Word Processing, Data Entry, Spreadsheet Creation

Virginia Department of Social Services logoVirginia Department of Social Services

Benefit Programs Specialist III

King George, Virginia, United States · On-site

$35k–$70k/yr

Senior

Title Description- Benefit Programs Specialist III represents the advanced level in the occupational group. Employees are assigned advanced technical functions or projects that require considerable knowledge of all publi…

Skills: Eligibility Determination, Case Review, Quality Control, Public Assistance Programs, Interviewing Techniques

Virginia Department of Social Services logoVirginia Department of Social Services

Family Services Specialist III

Winchester, Virginia, United States · On-site

$69k–$84k/yr

Mid level

APPLY HERE - Job Opportunities | Sorted by Job Title ascending | JOIN OUR TEAM Role Overview This is the entry-level leadership position in the Family Services Specialist classification. It handles the most complex cases…

Skills: Case Management, Crisis Intervention, Supervision, Mentorship, Court Testimony

Virginia Department of Social Services logoVirginia Department of Social Services

Family Services Specialist IV

Martinsville, Virginia, United States · On-site

$46k–$83k/yr

Mid level

Title Description- This is the beginning leadership level in the occupational group for Family Services. Employees function as a lead worker for subordinate family services specialists and/or acts as an expert resource s…

Skills: Case Management, Crisis Intervention, Clinical Judgment, Psychosocial Assessment, Court Testimony

Virginia Department of Social Services logoVirginia Department of Social Services

Self-Sufficiency Specialist I/II

Accomac, Virginia, United States · On-site

$35k–$55k/yr

Entry level

Titles Description: Self-Sufficiency Specialist I represents the entry level in the Self-Sufficiency Specialist occupational group for employees working under close supervision while being trained in determining eligibil…

Skills: Eligibility Determination, Employability Assessment, Interviewing Techniques, Data Collection, Case Management

Virginia Department of Social Services logoVirginia Department of Social Services

Family Services Specialist II

Lebanon, Virginia, United States · On-site

$38k/yr

Mid level

Title Description- This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of cas…

Skills: Case Management, Needs Assessment, Service Planning, Interviewing, Counseling

Virginia Department of Social Services logoVirginia Department of Social Services

Family Services Specialist III -Senior Child Care Worker (Albemarle)

Charlottesville, Virginia, United States · Hybrid

$73k–$80k/yr

Mid level

Job Summary/ Objective: Performs difficult, equitable, and complex professional work in accordance with established casework principles by supporting and assisting agency clients with personal, social, health, and econom…

Skills: Casework, Client Counseling, Program Eligibility Determination, Service Planning, Budget Planning

Virginia Department of Social Services logoVirginia Department of Social Services

Family Services Specialist II- Foster Care/Adoption Worker (Albemarle)

Charlottesville, Virginia, United States · On-site

$73k–$80k/yr

Mid level

Job Summary/Objective: Performs responsible, equitable, and professional casework in an inclusive team environment in accordance with established social work/counseling principles. Uses an asset-based approach to engage …

Skills: Casework, Crisis Intervention, Psychosocial Case Planning, Family Systems Treatment, Case Management

Virginia Department of Social Services logoVirginia Department of Social Services

Family Services Specialist III-CPS

Verona, Virginia, United States · On-site

$51k–$54k/yr

Mid level

Title Description: General Description and Conditions of Work: The Family Services Specialist III with the Child Protective Services unit, is a professional position under the supervision of a Family Services Supervisor …

Skills: Case Investigation, Crisis Intervention, Court Testimony, Service Planning, Client Assessment

Virginia Department of Social Services logoVirginia Department of Social Services

Human Services Assistant I - Benefit Program Aide

Chesapeake, Virginia, United States · On-site

Entry level

This job announcement is a courtesy job post for the Chesapeake County local Social Services agency. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. Local …

Skills: Attention To Detail, Organizational Skills, Interpersonal Communication, Clerical Experience, Data Entry

Virginia Department of Social Services logoVirginia Department of Social Services

Family Services Specialist I/II

Front Royal, Virginia, United States · On-site

$41k/yr

Mid level

Key Responsibilities: Assessment and Planning: Evaluating the needs of children entering foster care, developing and implementing individualized care plans, and assessing the suitability of potential foster homes. Coordi…

Skills: Case Management, Crisis Intervention, Needs Assessment, Counseling, Family Reunification

Virginia Department of Social Services logoVirginia Department of Social Services

Family Services Specialist II

Berryville, Virginia, United States · On-site

$37k–$56k/yr

Mid level

This position will complete family assessments and investigations of child abuse/neglect while providing needed services to at-risk children and families. This family services specialist works closely with partnering age…

Skills: Case Management, Child Protective Services, Family Assessment, Crisis Intervention, Court Testimony

Virginia Department of Social Services logoVirginia Department of Social Services

Administrative Program Assistant I/II

Gloucester, Virginia, United States · On-site

$38k–$56k/yr

Mid level

Administrative Program Assistant I represents a variety of office and administrative specialists such as fiscal, human resource, procurement and other administrative and office specialists. Employees in this class perfor…

Skills: Office Administration, Fiscal Management, Human Resources, Procurement, Bookkeeping

Virginia Department of Social Services logoVirginia Department of Social Services

Office Supervisor

Newport News, Virginia, United States · On-site

$44k–$60k/yr

Mid level

ESSENTIAL JOB FUNCTIONS Plans, schedules and performs routine building inspections. Provides for quality assurance and quality control measures and implements work processes to correct facility deficiencies in accordance…

Skills: Building Inspection, Quality Assurance, Inventory Management, Facility Maintenance, Resource Coordination

Virginia Department of Social Services logoVirginia Department of Social Services

Family Services Specialist II

Eastville, Virginia, United States · On-site

$43k–$55k/yr

Mid level

Title Description- This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of cas…

Skills: Case Management, Needs Assessment, Service Planning, Interviewing, Counseling

Virginia Department of Social Services logoVirginia Department of Social Services

Family Services Specialist I

Bristol, Virginia, United States · Hybrid

$37k–$57k/yr

Entry level

Title Description- Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas, specifically Foster Care and Adoption. Employees perform routine-…

Skills: Case Management, Interviewing, Needs Assessment, Service Planning, Social Work Principles

Virginia Department of Social Services logoVirginia Department of Social Services

Human Services Assistant I

Winchester, Virginia, United States · On-site

$40k–$56k/yr

Entry level

APPLY HERE This job announcement is a courtesy job post for the Winchester Department of Social Services. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. L…

Skills: Client Reception, Communication, Administrative Support, Records Management, Data Entry

Virginia Department of Social Services logoVirginia Department of Social Services

Benefit Programs Specialist I

Winchester, Virginia, United States · Hybrid

$46k–$73k/yr

Entry level

APPLY HERE This job announcement is a courtesy job post for the Winchester Department of Social Services. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. L…

Skills: Eligibility Determination, Case Management, Customer Service, Interviewing, Spanish Bilingualism

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Virginia Department of Social Services logo

Human Services Assistant III

Virginia Department of Social Services

Chatham, Virginia, United States • On-site

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Mid level

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  • $28k–$32k/yr
  • Full-time
  • high school
  • Posted 1d ago
  • Apply by Jul 13
  • ~40 hrs/week

Responsibilities

Serves as the initial point of contact for clients to screen for benefits, conduct interviews, and assist with applications. Coordinates resources for families and maintains detailed documentation and reports for social service programs.

Requirements

Requires a high school diploma supplemented by post-secondary coursework in social work, human services, or a related field. Must possess a valid driver's license and have relevant experience in public administrative support.

Full job description

Title Description- Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as the initial point of contact for clients seeking benefits and/ or services and screens clients for benefits and services. 

General Work Tasks (Illustrative Only) – 
  • Screens clients for benefits and services;
  • Interviews clients and explains programs, services, policies and procedures;
  • Assists clients with applications;
  • Evaluates and approves agency providers;
  • Researches information;
  • Serves as initial point of contact for applicants;
  • Interviews applicants for benefits and/or service programs;
  • Provides information regarding various programs and benefits, general eligibility requirements, policies and procedures;
  • Assists clients with completing applications and performs initial screening of applications;
  • Provides information to clients seeking services and directly makes referrals for services;
  • Researches a variety of databases to obtain and/or verify information needed to process applications;
  • Maintains logs of client documentation received;
  • Schedules and coordinates appointments for clients to meet with benefit, employment or services staff;
  • Contacts clients for requested/needed information and responds to routine questions in person, e-mail or by telephone; and
  • Analyzes needs and coordinates resources that will support families/clients and generates payment for services when appropriate.
  • In addition to the above other illustrative program area assignment/tasks follow:
  • Interviews clients and conducts assessment for emergency needs;
General Work Tasks (continued) – 
  • Prepares periodic, special and other reports for statistics; and
  • Provides assistance in the orientation/training of new staff.
  • Foster Care:
  • Conducts adoption searches via court records, library, agency files, Internet, City directory, and makes initial contact if a match is found;
  • Assists with subsidy billings and payments;
  • Prepares a variety of financial, statistical forms and reports, case documentation and court reports;
  • Assists in conducting supervised visitation; and
  • Coordinates special event programs such as Toys for Tots, Annual Art Sale, Bags & Bears and unit events.
     
Knowledge, Skills, and Abilities: 

 
Knowledge- Considerable knowledge of: principles and processes for providing customer and personal services (including customer needs assessment, meeting of quality standards for services, and evaluation of customer satisfaction); structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; and administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology. Working knowledge of: human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; mathematics and research methods; and eligibility requirements for the programs assigned; and available community resources. Some knowledge of laws, regulations, requirements and policies of Local, State, and Federal social, assistance and housing programs.

 
Skills- Skill in: operating a variety of automated office equipment to include calculator, fax/copier; and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs.

 
Abilities- Demonstrated ability to: communicate effectively with program participants; plan, organize, and prioritize own work schedule; establish and maintain working relationships with clients, professionals, co-workers, and the public sufficient to exchange ideas and coordinate activities; accept direction and follow established procedures; counsel others; organize, and post date, from records, reports and other sources using the appropriate format; exhibit solid interpersonal skills, including conflict resolution in working with clients, professionals and employees; create forms, charts, and graphs; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and to draw and interpret bar graphs; make screening decisions based upon specific criteria’s; read and interpret documents such as safety rules, operating and maintenance instructions, manuals; and conduct effective interviews both face-to-face and by telephone.

 
Education and Experience- High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Special Requirements:

Applicants may be subject to Criminal History Background search; Central Registry search, DMV driving record check, and/or pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Employee must be willing to work in community emergency shelter in the event of a disaster or emergency.

Employee must have a valid driver's license and satisfactory driving record.

Special Instructions to Applicants:

Application must be submitted electronically through this website. Mailed, e-mailed, faxed, or hand delivered applications and resumes will not be accepted. 

Consideration for an interview is based solely on the information within the application. 

Applications must include complete work history, including period(s) of unemployment if applicable. 

 


VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.

Related keywords

Human ServicesSocial WorkBenefit ProgramsCase ManagementPublic AdministrationEligibility RequirementsFoster CareClient AssessmentCommunity ResourcesVDSSGovernment Services

About Virginia Department of Social Services

LinkedInVisit site

Creating opportunities for brighter futures.

Industry
Government Administration
Company size
1,001-5,000 employees
Headquarters
Glen Allen, Virginia
LinkedIn followers
4,865

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have access to the best services and benefits available to them. Together, we work each day to serve, empower, and create opportunities for brighter futures.

Offices: 5600 Cox Rd, Glen Allen, Virginia 23060, US

View all jobs at Virginia Department of Social Services

About Virginia Department of Social Services

LinkedInVisit site

Creating opportunities for brighter futures.

Industry
Government Administration
Company size
1,001-5,000 employees
Headquarters
Glen Allen, Virginia
LinkedIn followers
4,865

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have access to the best services and benefits available to them. Together, we work each day to serve, empower, and create opportunities for brighter futures.

Offices: 5600 Cox Rd, Glen Allen, Virginia 23060, US

View all jobs at Virginia Department of Social Services

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