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Jobs at Valley Real Life Ministries (Now Hiring) — 1 open

Valley Real Life Ministries logoValley Real Life Ministries

Guest Experience Lead

Spokane Valley, Washington, United States · On-site

$22/hr–$25/hr

Mid level

Reports To: Weekend Experience Lead Scheduled Hours: 40 Salary: $22.00-$25.00 per hour Benefits Eligible: Yes Job Titles Supervised: None MY ONE THING Develop leaders, systems, and volunteer teams that shape first impres…

Skills: Volunteer Leadership, Hospitality Management, Recruitment, Coaching, Process Development

Valley Real Life Ministries logo

Guest Experience Lead

Valley Real Life Ministries

Spokane Valley, Washington, United States • On-site

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Mid level

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  • $22/hr–$25/hr
  • Full-time
  • high school
  • Medical Insurance, Dental Insurance, Vision Insurance, 403(b) Matching Contribution, Paid Time Off, Holidays
  • Posted 17d ago
  • ~40 hrs/week

Responsibilities

Lead and develop volunteer teams to create a welcoming hospitality culture for all guests from arrival to departure. Oversee operational systems, signage, and coordination between various ministry teams to ensure a consistent guest experience.

Requirements

Requires 2-4 years of experience in a similar role and a proven track record of leading volunteers. A high school diploma or relevant education is required, along with alignment with the organization's spiritual mission and values.

Full job description

Reports To: Weekend Experience Lead

Scheduled Hours: 40

Salary: $22.00-$25.00 per hour

Benefits Eligible: Yes

Job Titles Supervised: None

MY ONE THING
Develop leaders, systems, and volunteer teams that shape first impressions, ensuring every person who enters VRL feels welcomed, cared for, and connected, creating a culture of hospitality that reflects Christ’s love.



PRIMARY RESPONSIBILTIES
The primary responsibilities of the Guest Experience Lead include, but are not limited to the following:

  • Recruit, develop, and coach volunteers who can effectively lead Guest Experience ministries, multiply leadership, and build healthy volunteer teams.
  • Foster a volunteer culture that is engaging, empowering and connected to the ABCD Discipleship Pathway.
  • Oversee the full guest experience from parking lot to departure, ensuring first-time guests are identified, welcomed, and connected to next steps.
  • Create and maintain welcoming environments, clear signage, and effective guest-facing processes.
  • Develop systems, processes, and checklists that ensure consistent ministry execution.
  • Coordinate communication and collaboration between Guest Experience, Campus Pastor, Security, Facilities, Café, and ministry teams.
  • Anticipate challenges and proactively implement solutions.
  • Ensure ministry areas remain healthy, staffed, and operational regardless of volunteer turnover.
  • Provide leadership, support, and operational excellence for Greeters, Ushers, Café, Communion, Parking & Signage, Lobby & Guest Environments, and First-Time Guest Experience

EXPERIENCE AND QUALIFICATIONS

  • 2-4 years’ experience in a similar role preferred
  • HS Diploma plus experience, or education relating to field of expertise.
  • Experience leading volunteers required.



VALUES

At VRL we make disciples who make disciple-makers for Jesus. As VRL staff you are a critical part of that process. Your job will be tied to the values that help us to become and make disciples of Jesus as we:


1. Abide in Christ

Maintain growing relationship with Jesus


2. Create a Relational Culture

Build all relationships like Jesus, graciously, directly, & lovingly


3. Connect the Unconnected

Seek to engage people beyond large environments


4. Equip Volunteers to Serve

Pray for and personally invite others to serve, beyond your area


5. Share Christ with Others

Make a habit to share Jesus in your life through words and actions


6. Strive to Make it Better

Do everything with faithfulness and tenacity, reflecting God’s glory in all areas of life



EXPECTATIONS, SKILLS, & ABILITIES

  • Attend VRL church services on a regular basis
  • Have attended a DNA class/The Journey and signed a membership agreement
  • Be in full alignment with VRL's mission, vision, beliefs, and culture.
  • Be in a Life Group on a regular basis
  • Committed to regular giving of income to God through VRL
  • Abiding in Christ and continuing to grow toward Christlikeness and spiritual maturity.
  • Must be able to work a flexible schedule as there are seasons of irregular work hours based on various church activities.
  • Attend monthly All Staff meeting and participate in department meetings or other meetings when requested to do so.
  • Work in close association with the entire staff to build and maintain a strong team environment among our staff and complete the work necessary to fully serve and support the ministries and events of Valley Real Life.

Benefits at Valley Real Life

We are committed to fair compensation and the overall well-being of our employees and their families. Our competitive benefits program supports a diverse, talented workforce throughout every stage of life and career, including:

  • Comprehensive and affordable healthcare plans, including medical, dental, and vision coverage
  • Retirement savings with a 403(b)-matching contribution
  • Generous paid time off encompassing holidays and vacation days
  • Life insurance to offer added security and peace of mind
  • Access to an Employee Assistance Program for additional support
  • Extra benefits such as dedicated monthly time for spiritual growth and much more

In accordance with state regulations, we disclose the complete salary range and benefits eligibility for each role. For questions about this compliance, please contact us at [email protected].



Pre-Employment Screening

All employment offers are contingent upon successful completion of a background check.

Related keywords

Guest ExperienceVolunteer ManagementHospitalityChurch MinistryDiscipleshipOperational SystemsLeadership DevelopmentFirst-Time Guest ExperienceTeam BuildingWorship Arts

About Valley Real Life Ministries

LinkedInVisit site
Company size
28 employees
Headquarters
Greenacres, Washington
LinkedIn followers
15

Offices: 1831 S Barker Rd, Greenacres, Washington 99016, US

View all jobs at Valley Real Life Ministries

About Valley Real Life Ministries

LinkedInVisit site
Company size
28 employees
Headquarters
Greenacres, Washington
LinkedIn followers
15

Offices: 1831 S Barker Rd, Greenacres, Washington 99016, US

View all jobs at Valley Real Life Ministries
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