Jobs at UMass Boston - College of Management (Now Hiring) — 11 open

 

General Summary: 

The Assistant Director of Student Multicultural Affairs (SMCA) and Student Success Services, reporting to the Director of Student Multicultural Affairs, plays a pivotal role within the Division of Student Affairs. This position is responsible for developing, implementing, and assessing programs, services, and initiatives aimed at enhancing student retention, graduation rates, and overall engagement. The Assistant Director will support and advise cultural clubs and organizations in planning and executing meaningful cultural programming throughout the academic year. Additionally, they will collaborate with faculty and staff to develop comprehensive, high-quality services and programs that enhance learning and support for students of color and those from varying social, economic, and cultural backgrounds. The role also includes significant budget management, student advising, staff supervision, and outreach activities to enhance visibility and support for all vulnerable and historically marginalized groups, with a particular focus on students who identify as DACA, TPS, or immigrants.

 

 

Examples of Duties: 

Program and Student Organizations Development

• Along with the director of SMCA, lead the strategic design, implementation, and continuous improvement of both on- and off-campus events and programs to enhance student engagement, retention, and overall experience.
• Collaborate directly with cultural clubs and organizations and identity based centers, including the Immigrant Student Program (ISP), to plan, organize, and implement diverse programs and events.
• Negotiate terms and payments with off-campus vendors for SMCA and student organizations' events, ensuring compliance with institutional policies and risk management practices.
• Plan, promote, execute, and assess Undocu Week as a signature, university-wide cultural engagement initiative, including workshops, training sessions, and events to educate and empower the UMB community on issues around immigration and undocumented statuses.
• Collaborate with the Interfaith and Spiritual Life office to develop programs, dialogues, and educational opportunities that support students in exploring the intersections of culture, identity, and spiritual or religious expression within the campus community.
• Assist student leaders in organizing and implementing identity-based programs and events (including but not limited to, designing new programming, traditional cultural and religious celebrations, educational and awareness events, and cultural graduation ceremonies, cultural celebrations, heritage month programs, religious ceremonies, etc.) to support the students and communities they represent.
• With the director, design, implement, and continuously refine a comprehensive leadership development and training curriculum for student organizations and community leaders.
• Meet regularly with students to support effective program planning, implementation, student development, and holistic identity exploration, including, but not limited to, cultural, spiritual, and community identity development.
• Work with the cultural organizations in developing, training, and supporting their e-board members.

 

 

Student Advocacy and Organizational Management

• Curate resources and advocate for DACA (Deferred Action for Childhood Arrivals), TPS (Temporary Protected Status), and immigrant students, ensuring culturally responsive, ethical, and legally informed support in collaboration with the Immigrant Student Program (ISP).
• Collaborate with campus and community stakeholders to develop and advance educational opportunities, referral pathways, and student success initiatives that address systemic barriers impacting historically marginalized students.
• Assess and mitigate institutional risk related to programming, data privacy, public visibility, and student safety for undocumented and vulnerable student populations.
• Work with the Director to oversee the recruitment, hiring, training, and supervision of student employees (including but not limited to, graduate interns, community leaders, social media coordinators, etc.) focused on planning events and fostering a sense of belonging within identity-based communities.
• Serve as an advisor to undergraduate student cultural organizations (approximately 16-20, number may vary depending on RSO and need) and at least 4-5 cultural centers within the SMCA Team, guiding organizational sustainability, leadership development, and accountability.
• Directly manage and advance the Immigrant Student Program, including organizing programs, events, and facilitation of training (e.g., Undocu Ally Training), and initiatives that support the university’s commitments to social justice, equity, and student success.
• Assist the director in establishing vision, goals, and objectives for the SMCA Office while handling multiple daily tasks.

 

 

Marketing and Outreach

• Assist with leading the development and execution of a strategic communications and outreach plan for SMCA, including oversight of social media, digital engagement, and print media to increase visibility, access, and student engagement.
• Develop and maintain a webpage, UMBeInvolved, and online media with updated information and opportunities to support students of varying cultural and spiritual backgrounds.
• Oversee the inventory and distribution of SMCA promotional items to support outreach, recruitment, and institutional visibility.

 

 

Partnership and Liaison Work

• Serve as a liaison between SMCA and campus/community partners to strengthen institutional collaborations and advance shared student success goals.
• Advise student leaders on institutional policies and procedures.
• Work with the Director of Student Activities to identify, train, and support faculty advisors for cultural centers, clubs, and organizations.
• Coordinate and co-lead campus-wide inclusion and belonging initiatives, with but not limited to the Office of Inclusive Excellence and Belonging, Office of Student Leadership and Community Engagement, Office of Global Programs, and Office of Student Activities to develop diversity and inclusion-oriented programming, workshops, and trainings.

 

 

Budget Management

• Assist in overseeing a budget of roughly $59,000 for cultural centers, ensuring compliance with university financial policies and procedures.
• Assist in purchasing goods and services to meet the programmatic needs of cultural clubs and organization, centers, and office needs. Administer the Pro-Card for club purchasing and reconcile monthly Pro-Card statements. Coordinate with the Controller’s Office and Procurement Office for timely financial management of student organization needs.

 

 

Assessment and Reporting

• Helps the Director conduct assessments of services and programs offered to evaluate the effectiveness and impact of SMCA programs and services.
• Lead the development and implementation of assessment strategies for SMCA programs, services, and student engagement initiatives, including but not limited to the student leader evaluations, Immigrant Student Program, and identity-based student organizations. Utilize qualitative and quantitative data to evaluate student participation, learning outcomes, and program effectiveness, and provide recommendations to the Director to inform strategic planning, resource allocation, and initiatives that support student belonging, retention, and success.
• Prepare comprehensive written reports on student learning outcomes, program effectiveness, and emerging trends, using data to inform strategic planning, budget recommendations, and program redesign in collaboration with the Director.

 

 

General Responsibilities

• Represent the office at major campus events such as (but not limited to) Family Weekend, Open House, New Student Orientation, Welcome Days, and Commencement.
• Serve on divisional and university committees, contributing to diversity and inclusion efforts.
• Participate in new student orientation activities, ensuring a welcoming and inclusive environment.
• Perform other duties as assigned, adapting to the evolving needs of the student population.

 

 

Qualifications: 

 

 

 

 

 

 

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade: 32             

Salary Ranges

This is an exempt union position.

 

 

All official salary offers must be approved by Human Resources.