Overland Park, Kansas, United States · Remote Solely
Senior
Description Fully Remote Opportunity Position Summary The Senior Enterprise Application Support Specialist independently owns and supports business-critical applications. This role ensures applications remain stable, sec…
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Full-time
associate degree
Posted 4d ago
~40 hrs/week
Remote in Overland Park, Kansas, United States
Responsibilities
The Senior Enterprise Application Support Specialist is responsible for the end-to-end support, maintenance, and lifecycle management of business-critical applications. This includes leading root-cause analysis, coordinating vendor escalations, and automating repeatable administrative tasks.
Requirements
Candidates must have at least five years of enterprise application support experience and strong proficiency in troubleshooting and scripting languages like PowerShell or Python. An associate degree in information technology or equivalent experience is required, along with the ability to provide after-hours and weekend support.
Full job description
Description
Fully Remote Opportunity
Position Summary
The Senior Enterprise Application Support Specialist independently owns and supports business-critical applications. This role ensures applications remain stable, secure, supportable, and aligned with business needs through advanced troubleshooting, vendor coordination, lifecycle management, and automation.
Key Responsibilities
Own assigned applications, including production support, maintenance, upgrades, monitoring, documentation, and recovery planning.
Lead troubleshooting and root-cause analysis for complex incidents and recurring issues.
Coordinate application changes, releases, testing, patches, and implementations.
Manage vendor escalations, technical issues, deliverables, and deadlines.
Partner with business and technical teams to identify requirements and improve applications and processes.
Monitor application health and address reliability, resiliency, and support gaps.
Maintain support procedures, system diagrams, recovery instructions, and knowledge articles.
Use PowerShell or similar tools to automate repeatable support and administrative tasks.
Communicate incident status, risks, changes, and project progress to stakeholders.
Provide after hours and on-call support.
Requirements
Required Qualifications
Five or more years of enterprise application support experience.
Experience independently supporting or owning business-critical applications.
Strong troubleshooting and root-cause analysis skills.
Experience with application monitoring, incident response, change management, testing, and documentation.
Experience coordinating with software vendors and technical and business stakeholders.
Experience with Git, Azure DevOps, Rest APIs
PowerShell, python, or comparable scripting experience.
Strong customer service, organization, communication, and problem-solving skills.
Associate degree in information technology or a related field, or equivalent relevant experience.
Ability to provide weekend support when required.
Preferred Experience
Experience with a combination of the following is preferred.
Microsoft 365, Entra ID, Exchange Online, SharePoint, Intune, or hybrid Microsoft environments.
Windows Server, SQL Server, IIS, Apache, Active Directory, Group Policy, DNS, or file services.
TTS provides secure, reliable, and innovative solutions tailored to the needs of its financial services customers.
Industry
Information Technology & Services
Company size
11-50 employees
Founded
2010
Headquarters
Overland Park, Kansas
LinkedIn followers
122
Founded in 2010 and headquartered in Overland Park, Kansas, Trust Technology Solutions LLC provides managed IT services, application development services, and automated operational expertise to a group of nationwide affiliated financial institutions.
Offices: 5901 College Blvd., Suite 100, Overland Park, Kansas 66211, US
Managed IT ServicesInfrastructure Managementand Network Security
TTS provides secure, reliable, and innovative solutions tailored to the needs of its financial services customers.
Industry
Information Technology & Services
Company size
11-50 employees
Founded
2010
Headquarters
Overland Park, Kansas
LinkedIn followers
122
Founded in 2010 and headquartered in Overland Park, Kansas, Trust Technology Solutions LLC provides managed IT services, application development services, and automated operational expertise to a group of nationwide affiliated financial institutions.
Offices: 5901 College Blvd., Suite 100, Overland Park, Kansas 66211, US
Managed IT ServicesInfrastructure Managementand Network Security