DIRECTOR OF SALES EXCELLENCE | COMMERCIAL OPERATIONS | LANGLEY, UK Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. T…
Travelport is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture. What’s Travelport? Travelport is a worldwide travel retail platform that provides easy w…
PRODUCT MANAGER | PRODUCT | LANGLEY, UK Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains beh…
Skills: Product Strategy, Roadmap Management, Data Analysis, AI Implementation, Stakeholder Management
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Full-time
25 Days Annual Leave, Hybrid Working Model, Pension Contribution, Private Medical, Life Assurance, Personal Travel Insurance
Posted 55d ago
~40 hrs/week
Responsibilities
Drive the modernization of sales and account management processes using AI-driven solutions and automation to improve scalability and execution. Lead the design of end-to-end commercial playbooks and optimize sales operational infrastructure to increase productivity and revenue growth.
Requirements
Requires 6 to 10 years of experience in Sales Excellence, Revenue Operations, or Sales Transformation, preferably within SaaS or travel tech. Candidates must possess a strong analytical mindset and a proven track record of driving measurable productivity improvements through CRM and sales tech stacks.
Full job description
DIRECTOR OF SALES EXCELLENCE | COMMERCIAL OPERATIONS | LANGLEY, UK
Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further.
Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, long awaited bucket-list trip or overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.
We’re hiring right now for a Director of Sales Excellence search for #Travelport on LinkedIn and hear from our amazing team.
How you’ll make an impact:
As we evolve from a legacy GDS model to a modern, API-driven travel marketplace, we aim to dramatically improve the consistency, quality, and scalability of commercial disciplines and execution. This role will drive best-in-class improvements to the commercial operating system that will define our sellers’ future behaviors - how we sell, forecast, onboard customers, and drive adoption - reinforcing all with pragmatic GenAI tools that return bandwidth to sellers and reduce friction and increase speed of execution across the commercial workflow.
What You’ll Do:
Your role in action:
Conduct the innovation and modernization of sales and account management, with a strong focus on AI-driven solutions, automation, and self-service.
Redesign processes and workflows to deliver seamless, efficient, and consistent customer experiences.
Build and empower teams to adopt Sales-first ways of working, driving revenue growth, operational excellence and scalability.
Champion the modernization of the sales role, using insights and analytics to guide innovation and journey optimization.
Deliver measurable results in automation adoption, pipeline hygiene and quality, cost-to-serve, and productivity improvements.
Drive Sales & Commercial Excellence
Design, implement, and continuously improve end‑to‑end sales processes across demand generation, sales execution, and renewal/expansion
Translate commercial strategy into operational playbooks, standards, and cadences that improve consistency and execution quality
Identify productivity bottlenecks and lead initiatives that improve win rates, sales cycle time, deal value, and forecasting accuracy.
Enable High‑Performance Sales Teams
Partner with Sales Enablement to ensure training, tools, and playbooks reinforce best‑in‑class selling behaviors
Support onboarding and role evolution for SDRs, Account Directors, Account Managers, Business Development Mangers, and Customer Success Managers
Build clear definitions of “what good looks like” across roles and stages of the sales cycle
Optimize Systems, Data & Insights
Partner with Sales Operations to improve sales operational infrastructure (CRM, forecasting tools, CPQ if applicable)
Ensure clean, reliable data to support pipeline health, performance management, and executive reporting
Support cross‑functional initiatives tied to revenue growth, retention, and customer expansion
Help align incentives, territories, coverage models, and capacity planning with business priorities
Lead Change & Continuous Improvement
Champion continuous improvement, experimentation, and adoption of best practices
Influence without authority, driving alignment in a matrixed, global environment
What We’re Looking For:
Experience & Background
6 to 10 years of experience in Sales/Commercial Excellence, Sales Operations, Revenue Operations, Sales Transformation, or similar roles
Proven experience supporting sales teams in a SaaS, travel tech, or platform‑based business
Track record of driving measurable sales productivity or revenue impact through operational initiatives
Experience working with scaled CRM and sales tech stacks (e.g., Dealbuilder, Oracle Sales Cloud, forecasting tools, GTM analytics)
Skills & Capabilities
Strong analytical mindset with the ability to translate data into practical recommendations
Deep understanding of sales motions, deal dynamics, and customer lifecycle management
Excellent stakeholder management skills; comfortable partnering with senior commercial leaders
Change leadership capability — able to bring people along, not just design the solution
Ways of Working
Pragmatic problem‑solver who balances rigor with speed
Comfortable operating in ambiguity and evolving organizations
Highly collaborative and outcomes‑focused
Strong communicator who can simplify complexity
Discover why our teams love working here:
Where do we start! Our benefits package includes:
We offer a package that includes 25 days annual leave per annum, hybrid working model, pension contribution, private medical, life assurance and personal travel insurance.
Search for #lifeattravelport & for our employee stories on LinkedIn!
Your journey at Travelport starts here.
Our application process is quick, easy, and hassle-free — apply in just a few minutes!
We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
If you are having any technical difficulties applying for this position, please email your CV and name of role for which you are applying to [email protected].
Travelport is the intelligent infrastructure powering modern travel retail. Operating in more than 160 countries, we connect airlines, hotels, and travel sellers through a global platform that simplifies travel retail and improves the traveler experience from search to servicing.
Under CEO John Mangelaars, Travelport is evolving beyond its GDS roots into an AI-enabled travel platform designed to close the gap between inspiration, and real-world booking and servicing. At the heart of this evolution is Travelport TripServices, our cloud-native API suite, enabling customers to search, sell, book and service travel through rich global content, intelligent automation and modern retailing capabilities.
Offices: Axis One, Axis Park, 10 Hurricane Way, Langley, Berkshire SL3 8AG, GB · 300 Galleria Parkway, Atlanta, Georgia 30339, US · L28, 680 George Street, Sydney, NSW 2000, AU · Concord Tower, 14th Floor, Office 1407 – 1414, Dubai Media City, Al Sufouh Road, Dubai, P.O. Box 502885, AE · 9200 E Panorama Circle, Centennial, CO 80112, US
Travelport is the intelligent infrastructure powering modern travel retail. Operating in more than 160 countries, we connect airlines, hotels, and travel sellers through a global platform that simplifies travel retail and improves the traveler experience from search to servicing.
Under CEO John Mangelaars, Travelport is evolving beyond its GDS roots into an AI-enabled travel platform designed to close the gap between inspiration, and real-world booking and servicing. At the heart of this evolution is Travelport TripServices, our cloud-native API suite, enabling customers to search, sell, book and service travel through rich global content, intelligent automation and modern retailing capabilities.
Offices: Axis One, Axis Park, 10 Hurricane Way, Langley, Berkshire SL3 8AG, GB · 300 Galleria Parkway, Atlanta, Georgia 30339, US · L28, 680 George Street, Sydney, NSW 2000, AU · Concord Tower, 14th Floor, Office 1407 – 1414, Dubai Media City, Al Sufouh Road, Dubai, P.O. Box 502885, AE · 9200 E Panorama Circle, Centennial, CO 80112, US