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Jobs at Tokyo Smoke (Now Hiring) — 15 open

Tokyo Smoke logoTokyo Smoke

Budtender

London, Ontario, Canada · On-site

Mid level$8M raised

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by dev…

Skills: Customer Service, Cannabis Knowledge, Sales, Relationship Building, Inventory Management

Tokyo Smoke logoTokyo Smoke

Educator/Key Holder

Hamilton, Ontario, Canada · On-site

$17/hr–$19/hr

Mid level$8M raised

Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management te…

Skills: Floor Management, Staff Coaching, Sales Driving, Customer Relationship Management, Operational Excellence

Tokyo Smoke logoTokyo Smoke

Budtender

Hamilton, Ontario, Canada · On-site

Mid level$8M raised

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by dev…

Skills: Customer Service, Cannabis Knowledge, Sales, Inventory Management, Relationship Building

Tokyo Smoke logoTokyo Smoke

Budtender

Markham, Ontario, Canada · On-site

Mid level$8M raised

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by dev…

Skills: Customer Service, Cannabis Knowledge, Sales, Inventory Management, Relationship Building

Tokyo Smoke logoTokyo Smoke

Budtender

Whitchurch-Stouffville, Ontario, Canada · On-site

Mid level$8M raised

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by dev…

Skills: Customer Service, Cannabis Knowledge, Sales, Relationship Building, Inventory Management

Tokyo Smoke logoTokyo Smoke

Store Manager

Thunder Bay, Ontario, Canada · On-site

$45k–$60k/yr

Senior+$8M raised

Store Standards Maintain a clean and tidy salesfloor from open to close Ensure adequate staffing levels to maximize business Review and update product displays to ensure the customer experience reflects available product…

Skills: Retail Management, People Leadership, Inventory Control, POS Systems, Cash Reconciliation

Tokyo Smoke logoTokyo Smoke

Assistant Store Manager

Hamilton, Ontario, Canada · On-site

$40k–$50k/yr

Mid level$8M raised

The Assistant Store Manager is responsible for supporting the business goals by maintaining our exceptional guest experience and assisting in the development of the store team. Working as the Store Manager’s right …

Skills: Retail Leadership, Sales Management, Customer Relationship Management, Team Motivation, Inventory Control

Tokyo Smoke logoTokyo Smoke

Assistant Store Manager

Ontario, Canada · On-site

$40k–$50k/yr

Mid level$8M raised

The Assistant Store Manager is responsible for supporting the business goals by maintaining our exceptional guest experience and assisting in the development of the store team. Working as the Store Manager’s right …

Skills: Retail Leadership, Sales Management, Customer Service, Team Motivation, Inventory Control

Tokyo Smoke logoTokyo Smoke

Store Manager

Ontario, Canada · On-site

$45k–$60k/yr

Senior+$8M raised

Store Standards Maintain a clean and tidy salesfloor from open to close Ensure adequate staffing levels to maximize business Review and update product displays to ensure the customer experience reflects available product…

Skills: Store Management, People Leadership, Inventory Control, POS Systems, Cash Reconciliation

Tokyo Smoke logoTokyo Smoke

Store Manager

Hamilton, Ontario, Canada · On-site

$45k–$60k/yr

Senior+$8M raised

Store Standards Maintain a clean and tidy salesfloor from open to close Ensure adequate staffing levels to maximize business Review and update product displays to ensure the customer experience reflects available product…

Skills: Store Management, People Leadership, Inventory Control, POS Systems, Cash Reconciliation

Tokyo Smoke logoTokyo Smoke

Budtender

Kingston, Ontario, Canada · On-site

Mid level$8M raised

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by dev…

Skills: Customer Service, Cannabis Knowledge, Sales, Inventory Management, Relationship Building

Tokyo Smoke logoTokyo Smoke

Budtender

Winnipeg, Manitoba, Canada · On-site

Mid level$8M raised

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by dev…

Skills: Customer Service, Cannabis Knowledge, Sales, Inventory Management, Relationship Building

Tokyo Smoke logoTokyo Smoke

Budtender

Halton Hills, Ontario, Canada · On-site

Mid level$8M raised

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by dev…

Skills: Customer Service, Cannabis Knowledge, Sales, Inventory Management, Relationship Building

Tokyo Smoke logoTokyo Smoke

Educator

Waterloo, Ontario, Canada · On-site

$17/hr–$19/hr

Mid level$8M raised

Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management te…

Skills: Floor Management, Staff Coaching, Sales Leadership, Customer Relationship Management, Operational Excellence

Tokyo Smoke logoTokyo Smoke

Educator/Key Holder

Waterloo, Ontario, Canada · On-site

$17/hr–$19/hr

Mid level$8M raised

Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management te…

Skills: Floor Management, Staff Coaching, Sales Driving, Customer Relationship Management, Time Management

Tokyo Smoke logo

Budtender

Tokyo Smoke

London, Ontario, Canada • On-site

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  • Part-time
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Act as a brand ambassador by providing personalized shopping experiences and educating customers on cannabis products to drive sales. Maintain store operations including inventory management, merchandising, and adherence to legislative compliance.

Requirements

Requires 1-3 years of customer service experience and a valid CanSell certification. Candidates must be at least 19 years old, pass a criminal background check, and be able to lift up to 30 lbs.

Full job description

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by developing authentic relationships with our customers. Our Educator are thoughtful, curious, good people that ensure the organization’s success by imparting cannabis wisdom and achieving sales goals.

The Educator seeks information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. The Educator's super power is creating elevated experiences. Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure company success within the recreational cannabis landscape.

Responsibilities

  • Create intentional experiences for customers by building authentic relationships and appropriately determining needs
  • Successfully drive sales by educating on the brand and products
  • Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
  • Successfully achieve sales goals and business metrics
  • Seek opportunities to contribute to and improve business results on a daily basis
  • Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales
  • Support with completing all tasks and duties within the store architecture, as assigned
  • Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
  • Ensure you are aware of all company communication, rollouts, directives and procedures
  • Abide by all company policies and programs, ensuring compliance
  • Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
  • Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders

Qualifications

  • Minimum 1-3 years customer service experience, retail is preferred
  • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
  • Ability to manage competing priorities in a fast-paced environment
  • Strong verbal and written communication skills and excellent organizational skills
  • You are passionate about cannabis and are excited to bring it to market for recreational purposes
  • You are open to feedback and coaching
  • You demonstrate high levels of integrity and personal responsibility
  • You are trustworthy and customer-oriented
  • Bonus points if you’ve worked in a regulated environment before

Requirements

  • Minimum age 19 years old or age as specified by the provincial government
  • Able to lift boxes 5-30 lbs
  • Must be flexible with hours of work and be comfortable with ever changing duties
  • Can Sell certification required
  • Criminal background check required

Hourly Rate: $17.90

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

 

Related keywords

CannabisRetailBudtenderCanSell CertificationBrand AmbassadorCustomer ExperienceRecreational CannabisInventory ManagementSales MetricsComplianceMerchandising

About Tokyo Smoke

LinkedInVisit site

Tokyo Smoke is an award-winning, design focused, legal cannabis retailer. We believe that cannabis is good, and that you

Industry
Retail
Company size
51-200 employees
Founded
2017
Headquarters
Toronto, Ontario
LinkedIn followers
4,099
Total funding
$8M

Tokyo Smoke is an award-winning, design focused, legal cannabis retailer. We believe that cannabis is good, and that your shopping experience should be nothing short of great.

Offices: 76 Stafford St, Toronto, Ontario M6J2S1, CA · 274 Bernard Avenue, 109, Kelowna, British Columbia V1Y 6N4, CA

cannabisretailmarketingbrandingcommunicationexperiential marketingand digital marketingLifestyleCannabisMarketing
View all jobs at Tokyo Smoke

About Tokyo Smoke

LinkedInVisit site

Tokyo Smoke is an award-winning, design focused, legal cannabis retailer. We believe that cannabis is good, and that you

Industry
Retail
Company size
51-200 employees
Founded
2017
Headquarters
Toronto, Ontario
LinkedIn followers
4,099
Total funding
$8M

Tokyo Smoke is an award-winning, design focused, legal cannabis retailer. We believe that cannabis is good, and that your shopping experience should be nothing short of great.

Offices: 76 Stafford St, Toronto, Ontario M6J2S1, CA · 274 Bernard Avenue, 109, Kelowna, British Columbia V1Y 6N4, CA

cannabisretailmarketingbrandingcommunicationexperiential marketingand digital marketingLifestyleCannabisMarketing
View all jobs at Tokyo Smoke

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