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Jobs at Timpson Group (Now Hiring) — 10 open

Timpson Group logoTimpson Group

Locksmith Support Advisor

Manchester, England, United Kingdom · On-site

Entry level

TIMPSON "One of the best places to work in the UK"- The Sunday Times We are looking for a Locksmith Support Advisor to provide an excellent support service to our Mobile Locksmith / Security Team and Customers, ensuring …

Skills: Telephone Manner, Windows 10, Microsoft Word, Microsoft Excel, Communication

Timpson Group logoTimpson Group

Branch Colleague A22

Woking, England, United Kingdom · On-site

Entry level

Timpson ‘One of the best places to work in the UK’ The Sunday Times (Part of Timpson Group Limited) Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fre…

Skills: Customer Service, Key Cutting, Watch Repair, Mobile Phone Repair, Engraving

Timpson Group logoTimpson Group

Branch Colleague A22

Weybridge, England, United Kingdom · On-site

Entry level

Timpson ‘One of the best places to work in the UK’ The Sunday Times (Part of Timpson Group Limited) Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fre…

Skills: Customer Service, Key Cutting, Watch Repair, Mobile Phone Repair, Engraving

Timpson Group logoTimpson Group

Branch Colleague A22

Epsom, England, United Kingdom · On-site

Entry level

Timpson ‘One of the best places to work in the UK’ The Sunday Times (Part of Timpson Group Limited) Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fre…

Skills: Customer Service, Key Cutting, Watch Repair, Mobile Phone Repair, Engraving

Timpson Group logoTimpson Group

Branch Colleague / Branch Manager A22

Sunbury-on-Thames, England, United Kingdom · On-site

Entry level

Timpson ‘One of the best places to work in the UK’ The Sunday Times (Part of Timpson Group Limited) Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fre…

Skills: Customer Service, Key Cutting, Watch Repair, Mobile Phone Repair, Engraving

Timpson Group logoTimpson Group

Branch Colleague / Branch Manager / Mobile Colleague A26

High Wycombe, England, United Kingdom · On-site

Entry level

Timpson ‘One of the best places to work in the UK’ The Sunday Times (Part of Timpson Group Limited) Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fre…

Skills: Customer Service, Key Cutting, Watch Repair, Mobile Phone Repair, Engraving

Timpson Group logoTimpson Group

Photo Store Branch Colleague (A7)

Craigavon, Northern Ireland, United Kingdom · On-site

Entry level

Max Spielmann ‘One of the best places to work in the UK’ The Sunday Times (Part of Timpson Group Limited) Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for…

Skills: Customer Service, Photo Printing, ID Photography, Retail Sales, Communication Skills

Timpson Group logoTimpson Group

Dry Cleaner

Stirling, Scotland, United Kingdom · On-site

Entry level

Here at Timpson, we are always looking for amazing colleagues. Role:- Dry Cleaner Location:- Stirling Job type:- Part time/permanent Starting on 32 hours per week Are you looking for a role with a well-established family…

Skills: Dry Cleaning, Garment Finishing, Customer Service, Communication Skills, Leather Care

Timpson Group logoTimpson Group

Branch Colleague / Mobile Colleague A12

Cambridge, England, United Kingdom · On-site

Entry level

Timpson 'One of the best places to work in the UK' The Sunday Times (Part of Timpson Group Limited) Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality and are eager for a fre…

Skills: Customer Service, Key Cutting, Watch Repair, Mobile Phone Repair, Engraving

Timpson Group logoTimpson Group

Mobile Colleague Newcastle upon Tyne

Newcastle upon Tyne, England, United Kingdom · On-site

Entry level

Branch Colleague for Timpson Ltd, a Service Based Retail Company Locations: Newcastle & surrounding areas (must have a full license & own transport) Job Type: Permanent Full time, covering branches once trained in Newcas…

Skills: Customer Service, Communication Skills, Key Cutting, Watch Repair, Mobile Phone Repair

Timpson Group logo

Locksmith Support Advisor

Timpson Group

Manchester, England, United Kingdom • On-site

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Entry level

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  • Full-time
  • Posted 4h ago
  • ~40 hrs/week

Responsibilities

Provide support to mobile locksmiths and customers by managing calls, emails, and job logging. Responsible for closing jobs, updating portals, chasing payments, and identifying revenue-seeking opportunities.

Requirements

Requires proficiency in Microsoft Office and strong communication skills with a focus on empathy and decision-making. Previous experience in outbound sales and geographical knowledge are considered bonuses.

Full job description

                                 TIMPSON

                          "One of the best places to work in the UK"- The Sunday Times

We are looking for a Locksmith Support Advisor to provide an excellent support service to our Mobile Locksmith / Security Team and Customers, ensuring that all calls are dealt with in a friendly and efficient manner to enable a smooth and seamless service. Working as part of a team, you will be responsible for supporting the optimization of our Locksmiths' workload. You will need to be self-motivated and able to make quick decisions.

Position: Locksmith Support Advisor

Location:  Wythenshawe, Manchester, UK

Wage: Competitive/Negotiable

Job Type: Permanent/Full-time

Hours: The hours are 40 per week over 5 days, Monday Saturday (Saturday on a Rota basis) between the hours of 8.00 am 6.00 pm

Key Responsibilities

* Making and receiving telephone calls/emails from Customers and Locksmiths

* Logging all jobs and liaising with Locksmiths and other workshops

* Job completions - this will include closing jobs with locksmiths and customers, updating portals and chasing payments

* Drive revenue-seeking opportunities to exceed customer expectations and requirements

Essential Skills

  • Excellent telephone manner
  • Knowledge of Windows 10, Microsoft Word, Excel and Internet
  • Great communication and negotiation skills
  • Self-motivated with great attention to detail and strong decision-making skills
  • Able to use own initiative in solving problems
  • Abundance of common sense
  • Ability to show empathy our customers rely on us as the 4th emergency service!
  • Flexibility and ability to adapt to changing Department needs.


These skills would be a bonus! But they arent essential.

  • Previous experience within an outbound sales environment and upselling
  • Good geographical knowledge

Closing date Friday 10th October 2025

For more information or to apply, email [email protected]

Related keywords

Locksmith SupportCustomer ServiceJob LoggingRevenue GenerationWindows 10Microsoft WordMicrosoft ExcelOutbound SalesUpsellingSecurity TeamSchedulingPayment Chasing

About Timpson Group

LinkedInVisit site

Great Service by Great People

Industry
Retail
Company size
1,001-5,000 employees
Founded
1869
Headquarters
MANCHESTER
LinkedIn followers
12,079

There is always more than meets the eye with Timpson. One of the secrets of our success as the UK’s leading retail service provider is our ability to develop new ideas and diversify. This isn't just shown in the number of services that we offer but also in the different companies that form part of the extended Timpson family. Timpson, Timpson Locksmiths, Max Spielmann, Snappy Snaps, Tesco Photo, Johnson's Dry Cleaners and Jeeves.

Offices: TIMPSON HOUSE CLAVERTON ROAD WYTHENSHAWE, MANCHESTER, M23 9TT, GB

key cuttingshoe repairpersonalised giftsand phone repairsService IndustryShoesRetail
View all jobs at Timpson Group

About Timpson Group

LinkedInVisit site

Great Service by Great People

Industry
Retail
Company size
1,001-5,000 employees
Founded
1869
Headquarters
MANCHESTER
LinkedIn followers
12,079

There is always more than meets the eye with Timpson. One of the secrets of our success as the UK’s leading retail service provider is our ability to develop new ideas and diversify. This isn't just shown in the number of services that we offer but also in the different companies that form part of the extended Timpson family. Timpson, Timpson Locksmiths, Max Spielmann, Snappy Snaps, Tesco Photo, Johnson's Dry Cleaners and Jeeves.

Offices: TIMPSON HOUSE CLAVERTON ROAD WYTHENSHAWE, MANCHESTER, M23 9TT, GB

key cuttingshoe repairpersonalised giftsand phone repairsService IndustryShoesRetail
View all jobs at Timpson Group

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