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Jobs at Thuma (Now Hiring) — 4 open

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Associate Store Manager

New York, New York, United States · On-site

$32/hr–$37/hr

Mid level

The Associate Store Manager is a hands-on retail leader responsible for operational excellence, inventory management, and supporting a premium Guest experience. This role oversees all back-of-house operations including i…

Skills: Inventory Management, Retail Leadership, Operational Excellence, Team Coaching, Guest Experience

Thuma logoThuma

Guest Experience Lead

Los Angeles, California, United States · On-site

$27/hr–$32/hr

Mid level

The Guest Experience Lead is a hands-on retail leader responsible for delivering an exceptional Guest experience while driving sales performance and supporting daily store operations. This role serves as a lead presence …

Skills: Retail Leadership, Sales Performance, Guest Experience, Coaching, Relationship Building

Thuma logoThuma

Associate Store Manager

San Francisco, California, United States · On-site

$32/hr–$37/hr

Mid level

The Associate Store Manager is a hands-on retail leader responsible for operational excellence, inventory management, and supporting a premium Guest experience. This role oversees all back-of-house operations including i…

Skills: Inventory Management, Retail Leadership, Operational Excellence, Team Coaching, Guest Experience

Thuma logoThuma

Associate Store Manager

Los Angeles, California, United States · On-site

$32/hr–$37/hr

Mid level

The Associate Store Manager is a hands-on retail leader responsible for operational excellence, inventory management, and supporting a premium Guest experience. This role oversees all back-of-house operations including i…

Skills: Inventory Management, Retail Leadership, Operational Excellence, Team Coaching, Guest Experience

Thuma logo

Associate Store Manager

Thuma

New York, New York, United States • On-site

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Mid level

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  • $32/hr–$37/hr
  • Full-time
  • 401(k) With Company Matching, Medical Insurance, Dental Insurance, Vision Insurance, Paid Parental Leave, One Medical Membership
  • Posted 29d ago
  • ~40 hrs/week

Responsibilities

The Associate Store Manager oversees back-of-house operations, including inventory accuracy, replenishment, and shipment processing. They also serve as the Manager on Duty, coaching team members and ensuring a premium guest experience and visual standards.

Requirements

Candidates need 2-4+ years of retail leadership experience in premium or luxury environments and proficiency with systems like NetSuite and Shopify. Physical ability to lift up to 50 lbs and availability for evenings, weekends, and holidays are required.

Full job description

The Associate Store Manager is a hands-on retail leader responsible for operational excellence, inventory management, and supporting a premium Guest experience. This role oversees all back-of-house operations including inventory accuracy, replenishment, shipment processing, operational standards, and organization, while also supporting sales floor leadership and store presentation.

As Manager on Duty in the Store Manager’s absence, this individual helps lead daily operations, coach associates, uphold visual and operational standards, and ensure the store consistently reflects the Thuma brand. Ideal candidates are organized, solutions-oriented leaders who thrive balancing operations, team leadership, and Guest care in a fast-paced retail environment.

 

\nYou Will
  • Own operational excellence across inventory management, replenishment, shipment processing, stock organization, and inventory accuracy to ensure a seamless store operation.
  • Lead execution of daily operational standards, including opening and closing procedures, store organization, cleanliness, and visual presentation.
  • Identify operational opportunities and implement process improvements that enhance efficiency, consistency, and the overall Guest experience.
  • Serve as Manager on Duty in the Store Manager's absence, providing leadership, decision-making, and support for daily store operations.
  • Coach, develop, and onboard team members while driving accountability to operational standards, performance expectations, and company policies.
  • Deliver a premium, hospitality-driven Guest experience by resolving escalated concerns with professionalism and partnering cross-functionally to ensure seamless Guest outcomes.
  • Serve as the store's operational expert across systems and processes, leveraging platforms such as Shopify, NetSuite, and Gladly to support the team and resolve complex issues.
This Might Describe You
  • 2–4+ years of retail leadership experience in premium retail or showroom environments
  • Strong operational and organizational skills with attention to detail
  • Experience handling inventory management systems and operational workflows
  • Demonstrate expertise across store systems including Netsuite, Shopify, Gladly, and related platforms, serving as the team's operational resource and escalating complex issues when appropriate
  • Proven ability to resolve Guest issues with professionalism and care
  • Comfortable leading teams and making decisions independently
  • Strong communication and interpersonal skills
  • Experience serving as keyholder or Manager on Duty
  • Experience in furniture, home, lifestyle, or luxury retail environments
  • Passion for design, hospitality, and Guest experience
  • Ability to multitask and adapt in a fast-paced retail environment
  • Availability to work evenings, weekends, and holidays as needed
  • Ability to lift and move merchandise up to 50 lbs
Why Join Us
  • 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
  • Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
  • Paid Time Off: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work. 
  • Time to Recharge: Retail teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.
  • Employee Discount**: 40% off almost all Thuma products.
  • Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.
** Some exclusions may apply
* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.
\n
$32 - $37 an hour
Thuma provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Thuma factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.
 
Additionally, Thuma leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Thuma reserves the right to modify this information at any time, subject to applicable law.
\n

Who We Are

 

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.

 

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. 

 

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.

Related keywords

RetailInventory ManagementShopifyNetSuiteGladlyLuxury RetailHospitalityVisual StandardsStore OperationsGuest CareKeyholderFurnitureHome GoodsReplenishmentOperational Workflows

About Thuma

LinkedInVisit site

Elevated design for thoughtful living.

Industry
Retail
Company size
51-200 employees
Founded
2017
Headquarters
San Francisco, California
LinkedIn followers
6,504

Elevated design for thoughtful living. Learn more at thuma.co.

Offices: 1169 Gorgas Ave, Ste A, San Francisco, California 94129, US · 99 Wooster St, New York, NY 10012, US

Retail
View all jobs at Thuma

About Thuma

LinkedInVisit site

Elevated design for thoughtful living.

Industry
Retail
Company size
51-200 employees
Founded
2017
Headquarters
San Francisco, California
LinkedIn followers
6,504

Elevated design for thoughtful living. Learn more at thuma.co.

Offices: 1169 Gorgas Ave, Ste A, San Francisco, California 94129, US · 99 Wooster St, New York, NY 10012, US

Retail
View all jobs at Thuma

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