Sales Associate |
Reports Sales Supervisor
JOB SUMMARY: The sales associate position is responsible for maintaining customer service, generating sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to all company policy/store standards.
ESSENTIAL DUTIES AND RESPOSIBILITIES:
- Ensure each customer receives outstanding customer service by providing a customer friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Maintain an awareness of all product information, merchandise promotions, test merchandise, advertisements and donations.
- Assist in floor moves, merchandising, display maintenance and store housekeeping.
- Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.
- Accurately and efficiently complete all sales transactions and maintain proper cash and POS registers.
- Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; and ensure merchandise is placed in the correct department.
- Regulates dressing rooms for loss prevention and customer service.
- Communicate customer requests to management.
- Performs other related duties as assigned or requested.
COMPETENCIES
- Ability to take initiative and solve problems
- Excellent verbal and written communication skills
- Ability to present oneself as well as the company in a professional manner
- Knowledge of applicable laws/policies/principles/etc.
- Proficient in the use of a personal computer and corresponding programs
- Attention to detail
- Interpersonal skills and customer service skills required
EDUCATION AND EXPERIENCE
- Education: High School diploma/GED preferred
- Experience: 1-3 years of retail/customer service preferred