Wilmington, Massachusetts, United States · On-site
Entry level
Job Summary: Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to maximize the gro…
Skills: Sales, Customer Service, Cold Calling, Lead Generation, Microsoft Word
Wilmington, Massachusetts, United States · On-site
$50k–$58k/yr
Mid level
Job Summary: Responsible for developing new business and lead generation within assigned territory. Account Executives will build their territory to maximize the growth of the company. Supervisory Responsibilities: None …
Skills: Lead Generation, Cold Calling, CRM Technology, Sales Prospecting, Relationship Building
Job Summary: Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to maximize the gro…
Skills: Sales, Customer Service, Cold Calling, Lead Generation, Microsoft Word
Job Summary: Responsible for developing new business and lead generation within assigned territory. Account Executives will build their territory to maximize the growth of the company. Supervisory Responsibilities: None …
Skills: Lead generation, Cold calling, CRM technology, Sales prospecting, Business development
Job Summary: This role is responsible for obtaining and maintaining various fire protection licenses/credentials that allow Thompson Safety to perform work in one and/or multiple counties/cities/states. Functioning in th…
Skills: Fire Protection Licensing, Regulatory Compliance, Documentation, Motor Vehicle Operation, Communication
Sharon Hill, Pennsylvania, United States · On-site
$49k–$51k/yr
Entry level
About the Role: The Service Representative plays a critical role in ensuring customer satisfaction by acting as the primary point of contact between the company and its clients. This position involves addressing customer…
Job Summary: The Fire Service Helper is an opportunity to gain experience in a skilled trade while working with experienced fire safety/life safety technicians. You will learn how to comply with local and state requireme…
Skills: Fire protection systems, Life safety equipment, NFPA codes, Technical inspection, Equipment repair
Job Summary: Provides administrative support services to various areas of a fire protection branch. Supervisory Responsibilities: None Essential Job Functions: Data entry. Responds to general inquiries from management, e…
Skills: Data entry, Administrative support, MS Office, Communication, Planning
Job Summary: The Fire Inspector/Technician is responsible for the proper installation, operation, and maintenance of various fire protection systems. Responsibilities include inspecting, testing, and performing system ch…
Skills: Fire protection systems, Preventative maintenance, Troubleshooting, Inspection reporting, System testing
Marple Township, Pennsylvania, United States · On-site
Mid level
Job Summary: The Fire Alarm Technician is responsible for the installation, testing, inspection, service, and repair of fire alarm systems. Respond to emergency and maintenance calls and troubleshoot/replace faulty devic…
Skills: Fire alarm systems, Installation, Testing, Inspection, Troubleshooting
Job Summary: Responsible for developing new business and lead generation within assigned territory. Fire Sales Specialists will build their territory to maximize the growth of the company. Supervisory Responsibilities: N…
Skills: Lead generation, Cold calling, CRM technology, Sales prospecting, Business development
Job Summary: The Fire Extinguisher/Kitchen Suppression System Technician is responsible for is responsible for the installation, inspection of fire extinguishers and the inspection, installation and repair of fire suppre…
Skills: Fire extinguisher maintenance, Kitchen suppression system repair, NFPA standards, Mechanical aptitude, Electrical schematic reading
Job Summary: The Fire Alarm Technician is responsible for the installation, testing, inspection, service, and repair of fire alarm systems. Respond to emergency and maintenance calls and troubleshoot/replace faulty devic…
Skills: Fire alarm systems, Troubleshooting, Installation, Inspection, Maintenance
Job Summary: Responsible for developing new business and lead generation within assigned territory. Fire Sales Specialists will build their territory to maximize the growth of the company. Supervisory Responsibilities: N…
Skills: Lead generation, Cold calling, CRM technology, Sales prospecting, Business development
Job Summary: The Fire Inspector/Technician is responsible for the proper installation, operation, and maintenance of various fire protection systems. Responsibilities include inspecting, testing, and performing system ch…
Skills: Fire protection systems, Preventative maintenance, Troubleshooting, Inspection reporting, System testing
Thompson Safety/Liberty Fire Protection has a great opportunity to join a growing team by working as a Fire Service Technician testing, inspecting, and repairing fire suppression systems and extinguishers. Candidates see…
Skills: Fire suppression systems, Fire extinguisher maintenance, Mechanical aptitude, Electrical schematic reading, NFPA standards
Job Summary: The Service Manager is responsible for the management and development of operations, sales and administration within the company’s service department. Other responsibilities include providing strategic…
Job Summary: Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to maximize the gro…
Skills: Customer Service, Cold Calling, Sales, Account Management, Microsoft Word
Job Summary: Responsible for developing new business and lead generation within assigned territory. Fire Sales Specialists will build their territory to maximize the growth of the company. Supervisory Responsibilities: N…
Job Summary: Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to maximize the gro…
Skills: Cold Calling, Account Management, Customer Relationship Management, Sales Process, Microsoft Word
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
The Service Representative is responsible for growing the assigned customer base through cold calls, sales initiatives, and regular service visits. They will collaborate with Account Executives to implement new products and maintain high standards of customer satisfaction.
Requirements
Candidates must possess a high school diploma or GED, with a college degree preferred. The role requires a valid driver's license, the ability to pass background and drug screenings, and the physical capacity to lift up to 75 pounds.
Full job description
Job Summary:
Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to maximize the growth of the company.
Supervisory Responsibilities:
None
Essential Job Functions:
Assists the Company in developing new business opportunities through cold calls and leads.
Establishes a line of contact and comfort level between the customer and our company staff.
Maintains contact with customers through sales calls and scheduled service frequency.
Develops new and existing skills through educational programs with both Company provided and vendor supported training.
Assists in Company marketing programs/initiatives.
Contacts potential customers to initiate the sales process.
Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices.
Consistently introduces and implements new products and service to assigned accounts.
Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License.
Performs other related duties as assigned.
Experience & Qualifications:
High School Diploma or GED required. College degree preferred.
Familiar with codes, products attributes, and procedures within the safety field.
Has a general awareness of business, financials, sales, and safety principles.
Strong ability to utilize technology to increase the customer experience.
Adequate skill with Microsoft products such as Word, Excel, and Outlook.
Professional certification may be required in some areas.
Maintain a valid driver's licenseand ability to pass a drug and background check.
Physical Requirements:
Regularly required to stand, walk, talk, hear and have full use of hands. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to operate a motor vehicle and travel daily.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.