Ocala, Florida, United States · On-site
$50k–$60k/yr
Job DetailsJob Location: Ocala, FL 34470Position Type: Full TimeSalary Range: $50,000.00 - $60,000.00 Salary/yearJob Shift: AnyJob Category: Management iServ / Sonny’s BBQ – Restaurant Manager Location: Ocala…
Skills: Restaurant Management, P&L Management, Team Leadership, Staff Training, Conflict Resolution
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Oversee day-to-day front and back of house operations to ensure consistent guest experiences and brand standards. Lead and develop a team of 25-40 members while managing P&L, labor costs, and food waste.
Requires a minimum of 2 years of full-service restaurant management experience in high-volume environments. Must possess a valid driver's license and be able to pass a background check.
Job DetailsJob Location: Ocala, FL 34470Position Type: Full TimeSalary Range: $50,000.00 - $60,000.00 Salary/yearJob Shift: AnyJob Category: Management
iServ / Sonny’s BBQ – Restaurant Manager
Company: The iServ Group – Licensed Franchisee of Sonny’s BBQ
Position Type: Full‑time, salaried, on‑site
Great Leaders Can Grow With A Thriving Brand
We’re looking for experienced Restaurant Managers who have a passion for the FULL-SERVICE restaurant business and want to lead a winning team at one of our awesome locations — not just fill a slot. As a Sonny’s BBQ Restaurant Manager, you’ll be responsible for day‑to‑day operations, team development, and delivering a consistent guest experience that represents the brand and our values.
You’ll be supported by a company that focuses on people’s development, training, and fair performance expectations. If you’re hungry to grow, eager to lead, and ready to take on new challenges, this is your opportunity to shine.
Bring your hands-on energy, heart and focus to both the front & back of house.
Lead and develop a team of 25–40 hourly team members, including training, schedules, and coaching.
Contribute to managing P&L for your store by controlling food & labor costs, controlling waste, as well as looking for ways to improve people retention and guest satisfaction.
Ensure both front & back of house run smoothly, consistently, and on brand, with clear standards around food quality, cleanliness, speed of service and overall guest experience.
Communicate clearly with above store management, Team, and guests, handling feedback (good and bad), and keep your store a positive, professional place to work.
Partner with General Manager and above store leadership on performance reviews, promotions, and internal growth opportunities.
Who You Are (Required Qualifications)
A minimum of 2 years of full-service restaurant management experience (both front & back of house) in a high-volume restaurant (fast‑casual, family dining, or BBQ).
Comfortable in a fast‑moving environment where “hustle” is paired with structure and accountability.
Proven at coaching team members, resolving conflict, and building a culture that reduces turnover.
Ability to effectively share information and new objectives with both management and hourly Team Members.
Good at basic math, reading schedules, and using simple systems (POS, email, simple reporting).
Available to work nights, weekends, and holidays as needed; this is an on‑site leadership role.
A valid driver’s license and the ability to complete a successful driver insurability check; as well as reliable transportation.
Must be able to submit and pass a background check.
Nice to have: (Desired Qualifications)
Prior BBQ or meat‑focused restaurant experience.
Experience training or mentoring Managers-In-Training or high‑potential supervisors.
At iServ / Sonny’s BBQ, managers don’t just “run a store.” You’re part of a growing management group with multiple brands and locations across Florida and southern Georgia. We invest in:
Internal growth: We promote from within and look for managers who can grow into multi‑unit or training roles when they’re ready.
Real support: You’ll have a caring team of upper management, HR support, and regular conversations about performance, compensation, and your career path.
Reports to Directors and upper store management regularly regarding store performance.
Works with both FOH & BOH team members to ensure all shifts run smoothly and the needs of our guests are met above expectation.
Ensures proper staffing levels are met daily while also following budget guidelines.
Ensures THE ISERV GROUP’s Mission and Values are communicated, understood, and practiced with all team members, as well as our policies and procedures are followed in all situations.
Prepares monthly financial objectives by analyzing forecasts, trends, and variances.
Hires, trains, and develops all hourly team members while ensuring they feel appreciated and comfortable in their roles.
Upholds specs and company standards for all outgoing dishes & drinks.
Knowledge of all menu items, including consistently changing seasonal items.
Maintains all required licenses, posters, documentation, and safety equipment.
Maintains safe & organized work areas.
Performs bi-weekly inventory and communicates with vendors for food orders.
We are a fast-casual dining restaurant.
Our managers are involved in all areas of the restaurant and should feel comfortable in both FOH & BOH.
Be prepared to stand for prolonged periods of time and handle products, tools, paperwork, and equipment.
All Team Members may be requested to work with cleaning chemicals as well as be exposed to wet and/or humid conditions, extreme heat, steam, and cold, which are present in a kitchen environment.
Team Members may inhale smoke from a wood-burning cooker.
Our Managers regularly lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds with a team.
ANNUAL SALARY: $50,000-$60,000
OUR HOURS: Sunday-Thursday 11AM-9PM / Friday-Saturday 11AM-9:30PM
Why Join the iServ Team?
Growth Ahead. We’re a growing company with big expansion plans – bringing plenty of room for your career to grow.
Advance From Within. We believe in promoting our leaders and giving you the tools to succeed.
People-First Culture. We invest in our teams, mentor our managers, and inspire both personal and professional growth.
Competitive Pay with monthly bonus potential
401K with employer match
Health/Dental/Vision Insurance with company contribution
Company paid Life Insurance
Team Member food discounts (On Duty -100% / Off Duty – 25%)
Ongoing development
Multiple Levels of Care (Team Chaplains, iServ Cares)
CHECK US OUT FOR MORE INFORMATION: www.iserv.team
Qualifications
Helping businesses improve productivity and performance with customized “as a Service” IT solutions.
Iserv is a national and scalable IT partner with expertise in Managed Services, Managed WiFi, Connectivity, Cloud and Voice solutions. Iserv’s holistic model unlocks meaningful business value through our custom design process, professionally engineered installation and 24/7/365 network operations center. Many Managed IT Service providers offer these services, but very few have them all under one roof. We are your single point of contact, meaning you will never need to field a support call or manually replace hardware again. Our certified engineers have over a century of experience providing these customized solutions and making IT outsourcing value-added for the organizations that we serve. Knowledge Iserv has 26+ years of experience supporting our products and services. Our engineering staff are certified professionals with years of experience supporting multiple IT environments and troubleshooting situations. This allows us to offer consultation, application, and implementation services. Microsoft Partner As a Microsoft Cloud Solution Provider (CSP), Iserv simplifies purchasing and managing Microsoft services. As a trusted partner and advisor, Iserv takes the time to understand your business and we help you to maximize return on your Azure assets through the development and execution of a comprehensive cloud strategy. Comprehensive Azure design, deployment, and management services. Iserv enables customers to realize the full potential of their Azure assets -- achieving business outcomes through scalability, security, reliability, performance, and cost optimization. Iserv helps customers gain visibility into their resource utilization, security and access controls, redundancy and disaster recovery, compliance, and costs. Service We operate by the philosophy that all customers - deserve individual attention and solutions that meet their unique needs. We are honored to serve you at Iserv.
Offices: 5222 33rd Street SE, Grand Rapids, MI 49512, US · 45 Dan Rd, Suite 130, Canton, Massachusetts 02021, US · 20 N Orange Ave, #1100, Orlando, Florida 32801, US
Helping businesses improve productivity and performance with customized “as a Service” IT solutions.
Iserv is a national and scalable IT partner with expertise in Managed Services, Managed WiFi, Connectivity, Cloud and Voice solutions. Iserv’s holistic model unlocks meaningful business value through our custom design process, professionally engineered installation and 24/7/365 network operations center. Many Managed IT Service providers offer these services, but very few have them all under one roof. We are your single point of contact, meaning you will never need to field a support call or manually replace hardware again. Our certified engineers have over a century of experience providing these customized solutions and making IT outsourcing value-added for the organizations that we serve. Knowledge Iserv has 26+ years of experience supporting our products and services. Our engineering staff are certified professionals with years of experience supporting multiple IT environments and troubleshooting situations. This allows us to offer consultation, application, and implementation services. Microsoft Partner As a Microsoft Cloud Solution Provider (CSP), Iserv simplifies purchasing and managing Microsoft services. As a trusted partner and advisor, Iserv takes the time to understand your business and we help you to maximize return on your Azure assets through the development and execution of a comprehensive cloud strategy. Comprehensive Azure design, deployment, and management services. Iserv enables customers to realize the full potential of their Azure assets -- achieving business outcomes through scalability, security, reliability, performance, and cost optimization. Iserv helps customers gain visibility into their resource utilization, security and access controls, redundancy and disaster recovery, compliance, and costs. Service We operate by the philosophy that all customers - deserve individual attention and solutions that meet their unique needs. We are honored to serve you at Iserv.
Offices: 5222 33rd Street SE, Grand Rapids, MI 49512, US · 45 Dan Rd, Suite 130, Canton, Massachusetts 02021, US · 20 N Orange Ave, #1100, Orlando, Florida 32801, US
