Gallery Prorgrams Coordinator
ABOUT THE DOSEUM
The DoSeum is San Antonio’s only museum exclusively devoted to children ages 11 and under. As the city’s premier resource for early learners, their caregivers, and their educators, we cultivate innovative thinkers capable of mastering the opportunities of tomorrow. Featuring more than 100,000 square feet of interactive exhibits—both indoor and outdoor—The DoSeum promotes constructivist, inquiry-based learning related to STEAM and early literacy. Our mission is to grow curious minds, connect families and transform communities through joyful learning and discovery.
JOB SUMMARY
The Gallery Programs Coordinator is a mission-focused, results-driven, and collaborative individual committed to developing, facilitating, and upholding unique programming within the museum’s galleries and workshop spaces that align with The DoSeum’s Signature Experience. Reporting to the Manager of Gallery Education, the successful candidate will bring an enthusiastic and playful personality to the museum’s audience, especially its young learners, be responsible for maintaining inventory of workshop equipment and materials, model and provide training on stellar programming for members of the Education team, and collaborate with the Manager of Gallery Education on unique content for weekly maker-based and art-related workshops, open studio programming, “Pop-Up” activities within galleries, quarterly “Big Day of Play” programs, and the museum’s Author’s Series.
With support from the Manager of Gallery Programs and the Education leadership team, an additional responsibility will be the expansion of the gallery programs portfolio with the creation of regular STEM demonstrations. The Gallery Programs Coordinator will develop and facilitate programming that wows and excites DoSeum Guests.
Reporting to the Manager of Gallery Education, this is a full-time, hourly, non-exempt position eligible for benefits.
ESSENTIAL RESPONSIBILITIES
Gallery Program Design & Facilitation
- Facilitate gallery-based programs including open studio experiences, weekly workshops, pop-up activities, and demonstrations in collaboration with gallery programs, leadership, and other members of the museum’s Education team as needed.
- Deliver programs that intentionally support visitor learning outcomes while remaining playful, engaging, and developmentally appropriate.
- Incorporates the four tenants of The DoSeum’s Signature Experience into all gallery programing, ensuring learners:
- Feel welcome, safe, and considered.
- Be excited and challenged through a diversity of unique and authentic experiences.
- Expand skills and knowledge, through hands-on exploration and reflections.
- Experience joy and delight.
Program Quality & Visitor Experience
- Uphold a consistent program experience grounded in safety, cleanliness, courtesy, accessibility, and operational efficiency.
- Prepare program materials and learning spaces in advance to ensure seamless participation and minimize barriers for guests and facilitators.
- Adapt facilitation approaches in real time to meet the needs of diverse learners, group sizes, and gallery conditions.
- Design and facilitate programs with awareness of diverse learner profiles, incorporating equitable and inclusive practices into guests, school groups, and staff interactions in alignment with the DoSeum’s Inclusion Statement.
Program Development & Expansion
- With guidance from Education leadership, support the development and expansion of gallery programs, including the creation of recurring STEAM demonstrations and new learning experiences.
- Collaborate with the Manager of Gallery Education on content for signature programs such as Big Day of Play, Author’s Series, and other special initiatives.
- Contribute ideas and feedback to continuously improve program offerings and alignment with exhibit goals.
Training & Team Support
- Model effective facilitation techniques and guest engagement strategies for members of the Education team who serve the museum’s daily guests.
- Assist with training and coaching program facilitators within the gallery programs division in educational frameworks, program flow, and best practices.
- Support a positive, collaborative team culture focused on high-quality visitor interactions.
Evaluation & Continuous Improvement
- Assist with implementation of qualitative and quantitative evaluation tools related to the guest experience.
- Observe and document program effectiveness and visitor engagement.
- Share insights and feedback with Education leadership to inform program refinements.
Operations, Inventory & Readiness
- Maintaining accurate inventory of program materials, workshop supplies, and gallery equipment.
- Submit timely requests for supplies to ensure programs are fully stocked and ready for delivery.
- Hold self and teammates accountable for maintaining clean, organized, and safe program environments.
Collaboration & Communication
- Utilize established communication pathways within the Education department and across DoSeum teams.
- Collaborate with Gallery Experience leadership to ensure programs align with daily DoSeum flow, peak attendance, and seasonal needs.
MINIMUM QUALIFICATIONS
- High School diploma or GED required.
- Experience facilitating learning experiences for children and families in informal or formal education settings.
- Strong communication and motivational skills, with the ability to engage and guide children, caregivers, and colleagues in lively, group-based environments.
- Demonstrated guest service mindset; consistently modeling curiosity, and positive engagement through actions as well as words.
- Exceptional attention to detail, with a commitment to high-quality program delivery, preparedness, and follow-through.
- Ability to work within a fast-paced environment, with ability to quickly adapt to program and learner needs.
PREFFERED QUALIFICATIONS
- Associate’s or bachelor’s degree in STEAM, museum studies, or related field preferred but not required.
- Experience with museum education, gallery facilitation, or experiential learning environments.
- Experience engaging with children from birth through age 11 and their caregivers in educational, cultural, or community-based settings.
- Demonstrated interest or experience in education and/or STEAM related fields.
- Prior experience supporting or supervising staff or volunteers in a high-volume, visitor-facing environment preferred.
- Fluency in Spanish, including ability to read, write, and communicate with Guests, highly desirable but not required.
KNOWLEDGE, SKILLS, and ABILITIES
To perform the job successfully, an individual should demonstrate the following:
- Ability to collaborate effectively with diverse teams and contribute positively to a team-oriented environment.
- Strong attention to detail and ability to manage competing priorities.
- Sound judgment and problem-solving skills in a dynamic, guest-facing situations.
- Professional interpersonal skills with the ability to build rapport quickly.
- Adaptability and flexibility in response to changing event and operational needs.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Weekend-heavy schedule with a regular workweek Wed-Sun requires consistent availability on Saturdays and Sundays, as well as occasional evenings and holidays based on museum operations.
- Work hours may vary to support programs, special events, and guest experience needs.
- Frequent interaction with the public, including children, families, and staff, in a dynamic and fast-paced environment.
- Variable exposure to noise levels, weather conditions, and indoor/outdoor elements.
- Ability to lift and carry objects weighing up to25 lbs.
- Ability to stand and walk for extended periods, including periods exceeding one hour.
- Ability to speak publicly, and facilitate learning experiences in lively, sometimes loud group settings.
The above statements are intended to describe the general nature of work performed by the Gallery Programs Coordinator. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of this position, which can be revised real-time at the discretion of the Chief Program Officer. The DoSeum is an equal opportunity employer.
