Is this job for you? Le service à la clientèle est l’une de vos priorités? Aimez-vous résoudre les problèmes et trouver des solutions? BIENVENUE À LA MAISON! Brick cherche à élargir son équipe du service à la clientèle. …
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Full-time
high school
Flexible and comprehensive benefits program, Health care, Dental care, Paramedical services, Competitive remuneration, Career evolution potential
Posted 24d ago
Apply by Aug 17
~40 hrs/week
French
Responsibilities
Respond to customer inquiries professionally and provide effective solutions to ensure customer loyalty. Perform daily order report reviews and follow up with clients to identify and meet their needs.
Requirements
Candidates must have a high school diploma or equivalent and be fully bilingual in French and English. Proficiency in Microsoft Office and flexibility to work various shifts, including evenings and weekends, is required.
Full job description
Is this job for you?
Le service à la clientèle est l’une de vos priorités?
Aimez-vous résoudre les problèmes et trouver des solutions?
BIENVENUE À LA MAISON!
Brick cherche à élargir son équipe du service à la clientèle. Nous avons besoin de personnes enthousiastes avec une excellente attitude axée sur les clients! L’esprit d’équipe et la volonté de grandir au sein d’une magnifique carrière est une combinaison gagnante! Une expérience enrichissante vous attend à l'un de nos fabuleux magasins franchisés !
Responsibilities
Répondre aux questions des clients et leur offrir des solutions d'une manière courtoise et professionnelle
Faire des suivis auprès des clients pour identifier leurs besoins et les aider si nécessaire
Promouvoir la loyauté des clients en leur offrant une aide exceptionnelle
Passer en revue les rapports de commandes et faire des suivis tous les jours
Autres tâches sur demande
Qualifications
Diplôme d'études secondaires ou équivalent
Être axé sur le service à la clientèle Bon esprit d'équipe
Capacité à effectuer plusieurs tâches et à maintenir l'organisation
Maîtrise des ordinateurs et des programmes Microsoft Office
Flexibilité pour travailler tous les quarts de travail, y compris les soirs et les fins de semaine, au besoin
Compétences de communication exceptionnelles, écrites et verbales (français et anglais)
Être bilingue (français, anglais – parlé et écrit) est nécessaire pour les interactions fréquentes avec les clients anglophones et francophones dans nos magasins, les colègues et/ou les partenaires/fournisseurs internes à travers le Canada
Why The Brick?
Un programme d'avantages sociaux flexible et complet, incluant les soins de santé, les soins dentaires et les services paramédicaux pour vous et votre famille.
Rémunération compétitive correspondant à votre expérience
Potentiel d'évolution de carrière avec beaucoup d'accès à un développement personnel et professionnel
Réductions pour les employés
Un environnement dynamique pour démontrer vos talents de leadership.
Postulez maintenant
Si vous souhaitez postuler pour ce poste, veuillez contacter notre équipe de recrutement à [email protected].
Joignez votre CV et expliquez-nous pourquoi vous seriez un(e) candidat(e) ideal(e) pour Brick!
Brick s'engage à mettre en œuvre des pratiques d'emploi justes et accessibles et à prendre en compte les besoins des personnes handicapées pendant tout le processus de recrutement, de candidature et de sélection. Si vous avez besoin d'un aménagement à n'importe quel stade de la procédure, veuillez en informer le/la gestionnaire du recrutement ou contacter [email protected]
Saving You More is all about value. At The Brick, our value comes from our diverse and multi-talented team.
Industry
Retail
Company size
5,001-10,000 employees
Founded
1971
Headquarters
Edmonton, Alberta
LinkedIn followers
21,394
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings.
For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
Offices: 16904 137 Ave NW, Edmonton, Alberta T5V 0C8, CA
Saving You More is all about value. At The Brick, our value comes from our diverse and multi-talented team.
Industry
Retail
Company size
5,001-10,000 employees
Founded
1971
Headquarters
Edmonton, Alberta
LinkedIn followers
21,394
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings.
For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
Offices: 16904 137 Ave NW, Edmonton, Alberta T5V 0C8, CA