London, England, United Kingdom · Hybrid
About the Role We are looking for a motivated and customer-focused First Line Service Desk Engineer to join our growing IT support team. This is a fantastic opportunity for someone with at least 6 months’ experience in a…
Skills: 1st Line Technical Support, Troubleshooting, Microsoft 365, Active Directory, Windows OS
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Act as the first point of contact for users to provide technical support via phone, email, and remote tools. Troubleshoot issues across the Microsoft technology stack and manage tickets through the service desk system.
Requires a minimum of 6 months of experience in a Service Desk or IT Support role. Candidates must have working knowledge of Windows OS, Microsoft 365, and Active Directory.
About the Role
We are looking for a motivated and customer-focused First Line Service Desk Engineer to join our growing IT support team. This is a fantastic opportunity for someone with at least 6 months’ experience in an IT support environment who is looking to build their career.
You will be the first point of contact for users, providing high-quality technical support while delivering an excellent customer experience.
Key Responsibilities
Minimum 6 months’ experience in a Service Desk / IT Support role
Working knowledge of the Microsoft stack, including:
Strong customer service and communication skills
Ability to troubleshoot and prioritise workloads effectively
A proactive and positive team player
Recruitment Process
T-Tech is redefining the world of Mobile technology and IT services. As an emerging market leader in diversified technology services, T-Tech has helped in enabling their clients worldwide to outperform the competition and stay ahead of the innovation curve. We cater our services right from small to large businesses,delivering great quality at competitive rates. We help businesses to transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility and sustainability. T-Tech is now creating a benchmark and new trends in Mobile Application Development, Web Development, Mobile Games, Custom Software Development. We at T-Tech are focused to give the best services to our clients and walk the extra mile with the commitment of delivering value addition to every client. We bring success, value and sustainability to an organization with strings of services that help to achieve sustainable growth. Our team comprises of young and energetic professionals under the leadership of highly experienced senior professionals. Our team understands the importance of delivering quality work for their customer which would help them to enhance their brand presence, brand visibility and brand value.
Offices: 9/37F, Annanagar 1st, Alangulam, Tirunelveli, Tamilnadu 627851, IN
T-Tech is redefining the world of Mobile technology and IT services. As an emerging market leader in diversified technology services, T-Tech has helped in enabling their clients worldwide to outperform the competition and stay ahead of the innovation curve. We cater our services right from small to large businesses,delivering great quality at competitive rates. We help businesses to transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility and sustainability. T-Tech is now creating a benchmark and new trends in Mobile Application Development, Web Development, Mobile Games, Custom Software Development. We at T-Tech are focused to give the best services to our clients and walk the extra mile with the commitment of delivering value addition to every client. We bring success, value and sustainability to an organization with strings of services that help to achieve sustainable growth. Our team comprises of young and energetic professionals under the leadership of highly experienced senior professionals. Our team understands the importance of delivering quality work for their customer which would help them to enhance their brand presence, brand visibility and brand value.
Offices: 9/37F, Annanagar 1st, Alangulam, Tirunelveli, Tamilnadu 627851, IN
