At Suraasa, we are transforming the global teaching landscape by enabling teachers to upskill, grow, and find better career opportunities.
Key Accountability & Responsibilities Role:
• Setup qualified meetings via tele-calling for our closers
• Cold call prospective clients and increase mass reach out via
tele calling
• Build a thorough technical understanding of our products and
help potential customers understand what we have to offer
through effective articulation
• Engage with potential customers, identify key pain points,
provide counselling to certain segments, and refer qualified leads
to appropriate senior counsellors
• Maintain excellent and supportive rapport with all leads, and improve show-up rates in the counselling sessions
• Follow up post-sale to collect feedback, ensure customer
satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming
sessions with the sales team to come up with new growth strategies
• Use CRM to track leads daily and manage pipeline
• Achieve monthly targets and unlock fast growth opportunities
Requirements
Qualification Criteria
• Minimum 1 year of experience in the Education industry (ed-tech, counselling, etc)
• Minimum 60% aggregate or equivalent CGPA in academics
• Excellent verbal communication skills, strong
conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the
ability to work within deadlines
• Ability to work independently and as a part of a team while
always maintaining a professional, client-oriented attitude
• Proficient with Microsoft Office / Google Docs. Additional
Requirements
• This is a work-from-office role, with 6-day working week.
• Integrity, professionalism, team collaboration, and full
dedication/availability during the assigned working hours are
paramount
• Keep company work & data 100% secure and not visible to any
other but the employee
Benefits
What You’ll Need to Succeed
• Strong command of spoken and written English with clear
articulation and confident communication, including an ability to
converse with prospects through Calls and Video Calls, as well as
via Email and Instant Messaging platforms.
• High general intelligence with the ability to understand and
explain Suraasa’s offerings, learner needs, and the value proposition.
• A self-assured, articulate approach to sharing one’s own
experiences, background, and ideas.
• Emotional resilience and calmness in handling pressure
situations or objections during conversations.
• Logical thinking and the ability to structure compelling
narratives that align with learner motivations.
• Evidence of being a fast learner — whether through mastering
tools, sales processes, or product understanding.
