Salt Lake City, Utah, United States · On-site
Customer Service Representative 1st shift $20/hr Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit…
Skills: Customer Service, Salesmanship, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Charlotte, North Carolina, United States · Hybrid
$105k–$169k/yr
Business Development Manager – Lowe’s Field Based - must reside near Charlotte NC Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a…
Skills: Business Development, Strategic Planning, Account Management, Sales Leadership, Market Research
Melbourne, Victoria, Australia · On-site
Position Title: Order Planner - PM Shift Location: Keysborough, Victoria, Australia Work Arrangement: Onsite Employment: Permanent Full Time Come build something that matters. It takes great people to achieve greatness. …
Skills: Order Planning, Warehouse Management System, Microsoft Word, Microsoft Excel, Stakeholder Management
Mississauga, Ontario, Canada · On-site
$85k–$90k/yr
Make A Difference For Those Who Make The World™ The What As a Senior Financial Analyst, you will be part of a dedicated team based in Mississauga, Ontario and reporting to the Senior Finance Manager. The Why It takes gre…
Skills: Financial Planning, Forecasting, P&L Management, Variance Analysis, Financial Reporting
Willard, Ohio, United States · On-site
Pressroom Operator 3rd Shift 10pm-6am $21.16/hour Plus $1.00/hour Shift Premium - totaling $22.16/hour Make Your Mark. Shape Your Future. It takes great people to achieve greatness. People with a sense of purpose and int…
Skills: Automatic Press Operation, Die Setting, Crane Operation, Lift Truck Operation, Visual Inspection
Pune, Maharashtra, India · On-site
Sr. Embedded Manager Pune, India What You’ll Do As Sr. Embedded Manager, you’ll be part of our Engineering team located in Pune, India. We are looking for Sr Embedded Manager to support the Embedded Product Development a…
Skills: Embedded Product Development, Motor Control Algorithms, Model Based Design, HIL Testing, People Management
Montpelier, Indiana, United States · On-site
Tapping Setup/Operator 3rd Shift – 10:00PM-6:00AM *Position will train on 1st shift - 6a-2p $22.60 plus 7% shift differential Make Your Mark. Shape Your Future. STANLEY® Engineered Fastening is the global leader in preci…
Skills: Machine Setup, Troubleshooting, PIV Operation, Inventory Management, Mathematical Ability
Apodaca, Nuevo León, Mexico · On-site
Clerk de Import-Export Marca la diferencia para aquellos que hacen el mundo™ Se necesitan grandes personas para alcanzar la grandeza. Personas con un sentido de propósito e integridad. Personas con una búsqueda incesante…
Skills: Import and Export Operations, Customs Documentation, Anexo 24 Software, Logistics Coordination, English Proficiency
Jackson, Tennessee, United States · On-site
Quality Auditor 2nd shift Starting pay $25.62/hr Hiring Immediately Make Your Mark. Shape Your Future. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pu…
Skills: Quality Auditing, JDA WMS, Exacta, AQL Auditing, Inventory Management
Montreal, Quebec, Canada · On-site
$75k–$90k/yr
Faites la différence pour ceux qui bâtissent le monde™ Le quoi En tant que directeur de succursale, vous ferez partie d’une équipe dédiée basée à Montréal, Québec, et relèverez du directeur national du service des produi…
Skills: Sales Management, Account Planning, Customer Relationship Management, Inventory Control, Budget Management
Addison, Illinois, United States · On-site
Service Technician 1st Shift Mon-Fri $21.50/hr On-the job training provided; experience preferred but not required. Come make the world and accelerate your success. It takes great people to achieve greatness. People with…
Skills: Mechanical Repair, Troubleshooting, Electrical Principles, Wiring Schematics, Mechanical Diagrams
New Britain, Connecticut, United States · Remote OK
$78k–$125k/yr
Manager, Business Process & Controls – Remote Remote, USA Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of e…
Skills: SOX Compliance, Internal Controls, Public Accounting, Controllership, Project Management
East Longmeadow, Massachusetts, United States · On-site
$22/hr–$22/hr
Monday-Friday 7:00 am-3:30 pm Make Your Mark. Shape Your Future. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care a…
Skills: CNC Milling, Machine Setup, Micrometers, Tolerance Measurement, Equipment Maintenance
Chicago, Illinois, United States · Remote OK
$67k–$108k/yr
Territory Manager, Residential Construction - Chicago, IL Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. …
Skills: Sales, Marketing, Negotiation, Problem Solving, Communication
Decorah, Iowa, United States · On-site
Bag Operator – 3rd shift, M-F 11pm - 7am, Pay Rate $19.58 + $2.25 shift premium + **Sign-on Bonus** Make Your Mark. Shape Your Future. STANLEY® Engineered Fastening is the global leader in precision fastening and assembl…
Skills: Bagging Equipment Operation, Basic Computer Knowledge, Material Handling, Quality Control, Safety Compliance
Okazaki, Japan · On-site
Sales Manager JOB SUMMARY Directly proposes and sells a portfolio of technical and non-technical products, services, and solutions to current and new end customers. Informs customers about new product/service launches an…
Skills: Direct Sales, Lead Generation, Consulting, Problem Solving, Business Understanding
Jackson, Tennessee, United States · On-site
Warehouse Equipment Operator - 3rd Shift - M-F, 10p-6am, Pay Starting at $23.04/hour + $1.50 shift differential Jackson, TN Come build something that matters. It takes great people to achieve greatness. People with a sen…
Skills: Picking, Packing, Receiving, JDA Warehouse Management System, High Reach Truck Operation
New Britain, Connecticut, United States · Remote OK
$96k–$154k/yr
Senior Manager, Controls & Compliance – Remote Remote, USA Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of …
Skills: SOX 404 & 302 Compliance, Internal Audit, COSO 2013 Framework, Internal Controls Over Financial Reporting, System Development Life Cycle (SDLC)
Towson, Maryland, United States · Hybrid
$90k–$145k/yr
Sr. Project Engineer – Electrical Systems Reliability This is a hybrid position that requires onsite work in Towson, MD, minimum 3 Days per week. Towson, MD, United States Come make the world and accelerate your success.…
Skills: Electrical Engineering, Reliability Engineering, Failure Analysis, Warranty Modeling, Safety Assurance
Mississauga, Ontario, Canada · On-site
$80k–$85k/yr
Make A Difference For Those Who Make The World™ The What As a key member of the Channel Team you will be responsible for partnering with your Sales counterparts and targeting growth of your product portfolio. This role w…
Skills: Strategic Planning, Pricing Strategy, Promotional Strategy, Project Management, Financial Tracking
Salt Lake City, Utah, United States • On-site
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Handle customer orders, pricing, and product inquiries while driving incremental sales through product recommendations. Resolve customer complaints by identifying the cause of the problem and implementing effective solutions.
Requires experience in a retail or service customer-facing role and the ability to read schematics for tool repairs. Candidates must be proficient in Microsoft Office applications and available to work full-time Monday through Friday.
Come make the world and accelerate your success.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
The Job:
As a DeWALT Customer Service Representative, you’ll be part of our T&O Commercial team working as an on-site employee. You’ll get to:
Handle pricing, identifying all items as a catalog number and description, verifies quantity, and extending all items on customer orders.
Attract potential customers by answering product and service questions; drives incremental sales and suggests other products and services.
Conduct customer sales and service both at the counter and via phone.
Service customers on product application, features, benefits and proper handling and maintenance. Also responsible for making sales of services, programs and products to customers.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
The ability to work Monday through Friday full-time with additional hours as needed to meet customer demands.
Experience reading schematics and determining parts needed for specific tool repairs
Experience in a customer-facing role within a Retail/Service environment.
A high degree of integrity and accountability.
Dependability, reliability, and the ability to work with minimal supervision
Superior customer service and salesmanship skills.
Excellent skills in Microsoft applications, including Excel, Power Point, Word, Outlook.
You’ll receive a competitive salary and a great benefits plan including:
Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
Discounts on Stanley Black & Decker tools and other partner programs.
We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our digital learning portal.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843. You repair your home and car with the tools we provide. Your car and your phone are secured with our fasteners. And the roads you drive on, the bridges you cross, the energy you consume, all of these most likely came to you via one of our infrastructure systems. We join forces to bring together the best of the best to create practical, meaningful products and services that make life easier—empowering people to do better, safer, more significant work. Innovation and excellence have powered our success, but we know there’s more we can do for the world and those who make it. Across our businesses, we’re investing in breakthrough innovation and digital excellence, striving for outperformance and increasing our focus on social responsibility. We define success as: delivering value to our customers, colleagues and communities. Our commitment to quality, safety and sustainability helps us on our path to becoming the type of uniquely human-centered global industrial company that keeps every stakeholder in mind, while helping to make the world better.
Offices: 1000 Stanley Drive, New Britain, CT 06053, US · 701 E. Joppa Road, Towson, MD 21286, US · 7345 N 400 E, Montpeilier, IN 47359, US · Carrer de Sant Esteve Sesrovires, 13, Martorell, Catalonia 08760, ES · 810-812 Whitehorse Rd, Melbourne, VIC 3128, AU
For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843. You repair your home and car with the tools we provide. Your car and your phone are secured with our fasteners. And the roads you drive on, the bridges you cross, the energy you consume, all of these most likely came to you via one of our infrastructure systems. We join forces to bring together the best of the best to create practical, meaningful products and services that make life easier—empowering people to do better, safer, more significant work. Innovation and excellence have powered our success, but we know there’s more we can do for the world and those who make it. Across our businesses, we’re investing in breakthrough innovation and digital excellence, striving for outperformance and increasing our focus on social responsibility. We define success as: delivering value to our customers, colleagues and communities. Our commitment to quality, safety and sustainability helps us on our path to becoming the type of uniquely human-centered global industrial company that keeps every stakeholder in mind, while helping to make the world better.
Offices: 1000 Stanley Drive, New Britain, CT 06053, US · 701 E. Joppa Road, Towson, MD 21286, US · 7345 N 400 E, Montpeilier, IN 47359, US · Carrer de Sant Esteve Sesrovires, 13, Martorell, Catalonia 08760, ES · 810-812 Whitehorse Rd, Melbourne, VIC 3128, AU
