Lithia Springs, Georgia, United States · On-site
Description “Unlock the Road Ahead: Join Our Automotive Rental Team!” At Smith Automotive Group, we believe that every journey begins with a key in hand and a smile on your face. As an Automotive Rental Consultant, you’l…
Skills: Customer Service, Vehicle Management, Upselling, Documentation, Problem Resolution
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Rental Consultant manages customer inquiries, reservations, and vehicle check-ins/outs to ensure a high-quality rental experience. They are also responsible for maintaining vehicle condition and promoting additional services to drive revenue growth.
Candidates must possess a customer-centric attitude, strong communication skills, and a valid driver's license. The role requires the ability to work in a fast-paced environment, including weekends, and the physical capacity to work outdoors.
Description
At Smith Automotive Group, we believe that every journey begins with a key in hand and a smile on your face. As an Automotive Rental Consultant, you’ll be the bridge between our fleet of vehicles and our valued customers. Whether it’s a weekend getaway, a business trip, or an adventure waiting to unfold, you’ll play a pivotal role in making it happen. Buckle up, because your passion for cars and exceptional service will drive unforgettable experiences for our clients!
If you’re ready to steer your career toward excitement and customer satisfaction, read on to discover the details of this dynamic role.
Role Responsibilities:
As a Rental Consultant at Smith Automotive Group, you will play a crucial role in ensuring exceptional customer experiences.
Your responsibilities include:
Greeting and assisting customers with rental inquiries.
Providing information about available vehicles, rates, and rental policies.
Handling reservations, check-ins, and check-outs efficiently.
Vehicle Management:
Inspecting and maintaining rental vehicles to ensure they are clean, fueled, and in excellent condition.
Coordinating vehicle availability and scheduling.
Sales and Upselling:
Promoting additional services (e.g., insurance, upgrades) to enhance the rental experience.
Meeting sales targets and contributing to revenue growth.
Documentation:
Accurately completing rental agreements and paperwork.
Managing records related to rentals, damages, and returns.
Problem Resolution:
Addressing customer concerns promptly and professionally.
Resolving any issues related to rentals or vehicle performance.
Requirements
To succeed in this role, you should have:
Customer-Centric Attitude
A friendly demeanor and excellent communication skills.
Ability to build rapport with customers.
Attention to Detail:
Thoroughness in handling paperwork and rental processes.
A keen eye for vehicle cleanliness and maintenance.
Sales Acumen:
Confidence in upselling services.
Comfortable meeting sales targets.
Adaptability:
Ability to work in a fast-paced environment.
Flexibility with work hours (including weekends).
Valid Driver’s License:
Required for test drives and moving vehicles.
Ability to stand, walk, and move around the rental lot.
Lift and carry items (such as car keys or paperwork) up to 20 pounds.
Comfortable working outdoors in various weather conditions.
Hourly pay + Monthly Bonus!!!!!!!!!!!!!!!Smith Automotive Group: Family-owned, customer-focused, and career-driven. Join Atlanta’s leading dealer group today!
At Smith Automotive Group, we are a family-owned and operated dealer group proudly serving the Atlanta Metro area. Our organization is home to three premier Nissan dealerships, offering top-tier sales, service, and vehicle rentals to a diverse and loyal client base. We are dedicated to delivering a transparent, customer-focused experience that ensures every client feels valued and cared for. Whether helping customers find their perfect vehicle, providing expert service, or supporting their journey, we prioritize excellence in every interaction. As a company experiencing rapid growth, we are searching for goal-oriented, driven individuals who are eager to learn, grow, and make a meaningful impact. At Smith Automotive Group, you’ll find a supportive and dynamic culture that fosters collaboration and personal development. Here’s what sets us apart: -Career Advancement: We believe in promoting from within, helping our team members rise to new challenges and thrive in roles tailored to their strengths. -Culture of Excellence: Work alongside a team of motivated professionals who share a commitment to achieving greatness in every aspect of our operations. -Opportunities for Growth: Whether you're just starting out or looking to advance your career, we offer training and mentorship to help you reach your goals. Join our growing Smith Automotive family today and build a career with an organization that values your ambitions and success. Start your journey in the automotive industry with a company that truly invests in its people.
Offices: 811 Thornton Rd, Lithia Springs, Georgia 30122, US · 925 Cobb Pkwy N, Marietta, Georgia 30062, US · 6889 Jonesboro Rd, Morrow, Georgia 30260, US
Smith Automotive Group: Family-owned, customer-focused, and career-driven. Join Atlanta’s leading dealer group today!
At Smith Automotive Group, we are a family-owned and operated dealer group proudly serving the Atlanta Metro area. Our organization is home to three premier Nissan dealerships, offering top-tier sales, service, and vehicle rentals to a diverse and loyal client base. We are dedicated to delivering a transparent, customer-focused experience that ensures every client feels valued and cared for. Whether helping customers find their perfect vehicle, providing expert service, or supporting their journey, we prioritize excellence in every interaction. As a company experiencing rapid growth, we are searching for goal-oriented, driven individuals who are eager to learn, grow, and make a meaningful impact. At Smith Automotive Group, you’ll find a supportive and dynamic culture that fosters collaboration and personal development. Here’s what sets us apart: -Career Advancement: We believe in promoting from within, helping our team members rise to new challenges and thrive in roles tailored to their strengths. -Culture of Excellence: Work alongside a team of motivated professionals who share a commitment to achieving greatness in every aspect of our operations. -Opportunities for Growth: Whether you're just starting out or looking to advance your career, we offer training and mentorship to help you reach your goals. Join our growing Smith Automotive family today and build a career with an organization that values your ambitions and success. Start your journey in the automotive industry with a company that truly invests in its people.
Offices: 811 Thornton Rd, Lithia Springs, Georgia 30122, US · 925 Cobb Pkwy N, Marietta, Georgia 30062, US · 6889 Jonesboro Rd, Morrow, Georgia 30260, US
