London, Ontario, Canada · On-site
$55k–$69k/yr
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the mo…
Skills: Team Management, Coaching And Development, Client Experience, Visual Merchandising, Vendor Management
City of White Plains, New York, United States · On-site
$21/hr–$24/hr
Job ID: 290779 Store Name/Number: NY-Westchester (0326) Address:125 Westchester Avenue, White Plains, NY 10601, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Position Type: Regular…
Skills: Inventory Management, Visual Merchandising, Order Fulfillment, Client Service, Time Management
City of Saint John, New Brunswick, Canada · On-site
$17/hr–$22/hr
Job ID: 290781 Store Name/Number: NB-McAllister Place (1568) Address: 519 Westmorland Rd B-007B, Saint John, NB E2J 3W9, Canada (CA) Full Time/Part Time: Part Time Position Type: Regular Vacancy Status: This position is …
Skills: Client Service, Stockroom Organization, Merchandising, Point-Of-Sale (POS), Inventory Control
Hialeah, Florida, United States · On-site
$21/hr–$24/hr
Job ID: 290600 Store Name/Number: FL-Westland Mall (1414) Address:1675 West 49th St Space #1040, Hialeah, FL 33012, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Reg…
Skills: Asset Protection, Loss Prevention, Conflict De-escalation, CCTV Monitoring, Audit Execution
São Paulo, São Paulo, Brazil · On-site
Na Sephora, inspiramos os nossos clientes, empoderamos as nossas equipas e ajudamo-los a tornarem-se melhores versões de si mesmos. Criamos um ambiente onde valorizamos as pessoas e celebramos as diferenças. Todos os dia…
Skills: Customer Service, Communication, Organization, Logical Reasoning, Sales
City of Saint John, New Brunswick, Canada · On-site
$16/hr–$20/hr
Job ID: 290782 Location: NB-McAllister Place (1568) Address: 519 Westmorland Rd B-007B, Saint John, NB E2J 3W9, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Vacan…
Skills: Customer Service, Product Recommendations, Beauty Consultations, Sales, Inventory Management
London, Ontario, Canada · On-site
$55k–$69k/yr
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the mo…
Skills: Team Management, Coaching, Retail Operations, Event Planning, Client Relationship Management
Forest Acres, South Carolina, United States · On-site
$22/hr–$25/hr
Job ID: 290794 Store Name/Number: SC-Trenholm Plaza (1934) Address:4840 Forest Drive Space #100, Columbia, SC 29206, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Re…
Skills: Leadership, Coaching, Client Service, Sales, Communication
Beachwood, Ohio, United States · On-site
$24/hr–$27/hr
Job ID: 290804 Store Name/Number: OH-Beachwood (0280) Address:26300 Cedar Road, Beachwood, OH 44122, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regular Your Role …
Skills: Leadership, Coaching, Client Service, Sales, Communication
New York, New York, United States · On-site
$28/hr–$32/hr
Job ID: 290755 Store Name/Number: NY-Times Square (0304) Address:1535 Broadway, New York City, NY 10036, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regular Your R…
Skills: Leadership, Coaching, Client Service, Sales, Communication
Dania Beach, Florida, United States · On-site
$18/hr–$20/hr
Job ID: 290795 Store Name/Number: FL-Dania Pointe (2016) Address: 131 N. Pointe Dr., Dania Beach, FL 33004, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Yo…
Skills: Customer Service, Product Recommendations, Beauty Consultations, Sales, Inventory Management
Lake County, Illinois, United States · On-site
$21/hr–$24/hr
Job ID: 290791 Store Name/Number: IL-Deer Park (0220) Address:20530 North Rand Road, Deer Park, IL 60010, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Position Type: Regular Your …
Skills: Waxing, Makeup Application, False Lash Application, Client Relationship Management, Beauty Trend Knowledge
Cardiff, Wales, United Kingdom · On-site
At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. Fr…
Skills: Retail Leadership, Coaching, Performance Management, Fragrance Expertise, Sales Strategy
Santander, Cantabria, Spain · On-site
En Sephora, la belleza consiste en sentirse visto, valorado y empoderado, tanto a nivel individual como colectivo. Es conectar de forma profunda con los demás, celebrar la diversidad y la inclusión, liberar tu potencial …
Skills: Beauty Consulting, Customer Orientation, English Proficiency, Sales, Interpersonal Communication
Madrid, Community of Madrid, Spain · On-site
Sobre Sephora: En Sephora, la belleza consiste en sentirse visto, valorado y empoderado, tanto a nivel individual como colectivo. Es conectar de forma profunda con los demás, celebrar la diversidad y la inclusión, libera…
Skills: Team Management, KPI Management, Sales Orientation, Retail Management, Cosmetics Expertise
Elx / Elche, Valencian Community, Spain · On-site
En Sephora, la belleza consiste en sentirse visto, valorado y empoderado, tanto a nivel individual como colectivo. Es conectar de forma profunda con los demás, celebrar la diversidad y la inclusión, liberar tu potencial …
Skills: Beauty Consulting, Customer Orientation, English Proficiency, Sales, Beauty Product Knowledge
Fairfax County, Virginia, United States · On-site
$21/hr–$24/hr
Job ID: 290777 Store Name/Number: VA-Fair Oaks (0340) Address:11828 Fair Oaks Mall, Fairfax, VA 22033, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Position Type: Regular Your Rol…
Skills: Inventory Management, Visual Merchandising, Order Fulfillment, Client Service, Time Management
Canton, Ohio, United States · On-site
$24/hr–$27/hr
Job ID: 290748 Store Name/Number: OH-Belden Village (2208) Address:4230 Belden Village Mall Cir NW, Canton, OH 44718, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: R…
Skills: Leadership, Coaching, Client Service, Sales, Communication
Tigard, Oregon, United States · On-site
$18/hr–$20/hr
Job ID: 290744 Store Name/Number: OR-WA Square (0192) Address: 9329 SW Washington Sq Rd, Tigard, OR 97223, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular You…
Skills: Customer Service, Product Recommendations, Beauty Consultations, Sales, Interpersonal Communication
El Paso, Texas, United States · On-site
$22/hr–$25/hr
Job ID: 290743 Store Name/Number: TX-Cielo Vista (0642) Address:8401 Gateway Blvd West, El Paso, TX 79925, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regular Your…
Skills: Inventory Management, Visual Merchandising, Team Leadership, Coaching, Order Fulfillment
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the sales floor and beauty services team to deliver exceptional client experiences and exceed company goals. Oversee staff training, visual merchandising standards, and the execution of in-store beauty events and classes.
Requires 2-4 years of management experience in beauty, retail, or customer service with a proven track record of coaching teams. Candidates should possess strong managerial courage, entrepreneurial spirit, and flexibility to work evenings and weekends.
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.
Job ID: 290808
Store Name/Number: ON-Masonville (0852)
Address: 1680 Richmond St N, London, ON N6G 3Y9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy
As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the sales floor—our “Stage”—and its team of Leads and Beauty Advisors, as well as the Beauty, Skincare, and Fragrance Studio, including the Paid Services Beauty Advisor (PSBA) team who deliver personalized 1:1 services. With a strong emphasis on coaching and development, you will inspire and guide your teams to deliver exceptional client service and exceed company goals. Additionally, you will drive client engagement by innovating and executing in-store events and classes. This role reports to the Store Director and collaborates closely with the Store Operations and Talent Manager.
What you’ll be doing as a Client Experience & Beauty Services Manager at Sephora –
Training & Development. Conduct Beauty Advisor training for new hires and existing team members. Facilitate "Welcome to Sephora" and "Sephora 101" sessions as needed. Oversee the development and certification processes, while fostering opportunities to enhance artistry skills.
Embracing Innovation. Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
Client Experience. Managed the Services online reservation system, including publishing Beauty Advisors' availability and class schedules. Ensured adequate staffing to maintain a smooth client flow and efficient check-in process.
Visual Merchandising. Assist the Operations team by ensuring merchandising concepts and sales floor visuals align with company standards. Maintain a clean, organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensure timely replenishment when new inventory is added.
Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.
We’d love to hear from you if –
You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.
You have a proven track record of coaching a team to company expectations and have a passion for training, development, and education.
You are entrepreneurial at heart and have a history of generating business or executing events that create a meaningful connection with your community and/or clients.
You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.
You have excellent time management skills that extend to your team and their efficiency.
Bonus points if you have a passion or background in make-up artistry or skincare services.
You might not meet every requirement listed—and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.
Location, Availability, and Physical Requirements-
On-site: You will work at the location specified in the job posting.
Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.
Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.
Sephora’s Total Rewards-
The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.
The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.
The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.
The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.
The compensation ranges between CAD$54.800,00 - CAD$68.500,00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
Sephora is the world’s leading global prestige beauty retail brand. With our curation of more than 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty. Operating in 35 markets, whether it’s at one of our 3,200 retail stores or our 20 offices worldwide, we create an environment where our people can innovate, collaborate, and create. We build memorable, joyful experiences for our clients, and become experts in products, brands, ingredients, and more. At Sephora, our work is driven by our values, through which we lead, imagine, grow, and inspire each other every day. You can be part of a caring community where you can build a fulfilling career path, your growth is in your hands. We believe that beauty thrives in diversity and discovery. Our purpose is to champion a world of inspiration and inclusion where everyone can celebrate their beauty. We are committed to making a positive change in our industry and to create a space where everyone, including our 50,000 colleagues and 74 million loyal customers, can embrace authenticity and celebrate their beauty as themselves and as a community. Join us and belong to something beautiful.
Offices: Neuilly sur Seine, Ile de France 92576 , FR · San Francisco, CA 94105, US · Bucharest, Bucharest 030133, RO · Prague, Praha 110 00, CZ · Düsseldorf, North Rhine-Westphalia 40213, DE
Sephora is the world’s leading global prestige beauty retail brand. With our curation of more than 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty. Operating in 35 markets, whether it’s at one of our 3,200 retail stores or our 20 offices worldwide, we create an environment where our people can innovate, collaborate, and create. We build memorable, joyful experiences for our clients, and become experts in products, brands, ingredients, and more. At Sephora, our work is driven by our values, through which we lead, imagine, grow, and inspire each other every day. You can be part of a caring community where you can build a fulfilling career path, your growth is in your hands. We believe that beauty thrives in diversity and discovery. Our purpose is to champion a world of inspiration and inclusion where everyone can celebrate their beauty. We are committed to making a positive change in our industry and to create a space where everyone, including our 50,000 colleagues and 74 million loyal customers, can embrace authenticity and celebrate their beauty as themselves and as a community. Join us and belong to something beautiful.
Offices: Neuilly sur Seine, Ile de France 92576 , FR · San Francisco, CA 94105, US · Bucharest, Bucharest 030133, RO · Prague, Praha 110 00, CZ · Düsseldorf, North Rhine-Westphalia 40213, DE
