Barcelona, Catalonia, Spain · On-site
Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and K…
Skills: ServiceNow Reporting, IT Service Management, Performance Analysis, Statistics, ITIL Foundation
Barcelona, Catalonia, Spain · On-site
Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and K…
Skills: Salesforce Service Cloud, Lightning Flows, Omni-Channel, Einstein AI, Apex
Barcelona, Catalonia, Spain · On-site
Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and K…
Skills: Salesforce Service Cloud, Lightning Flows, Omni-Channel, Einstein AI, Apex
Barcelona, Catalonia, Spain · On-site
h4 { margin: 1rem 0 1rem 0!important; } Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastruct…
Skills: Java, Spring Boot, REST API, PostgreSQL, HL7 FHIR R4
Barcelona, Catalonia, Spain · On-site
h4 { margin: 1rem 0 1rem 0!important; } Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastruct…
Skills: Kubernetes, Helm, ArgoCD, PostgreSQL, Infrastructure as Code
Barcelona, Catalonia, Spain · On-site
Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and K…
Skills: UI Automation, API Testing, BDD, Gherkin, Python
Barcelona, Catalonia, Spain · On-site
Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and K…
Skills: ServiceNow Development, Customer Service Management (CSM), Field Service Management (FSM), Retail Service Management, Technical Documentation
Barcelona, Catalonia, Spain · On-site
Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and K…
Skills: Python, SQL, Spark, Kafka, Kubernetes
Sofia, Sofia-City, Bulgaria · On-site
Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole Schwarz group of more than 30 countries in Europe and the US. Our vision is to be the le…
Skills: AI Troubleshooting, IT Service Management, SQL, ServiceNow, Technical Documentation
Barcelona, Catalonia, Spain · On-site
Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and K…
Skills: Java, Spring Boot, Typescript, Vue.js, PostgreSQL
Barcelona, Catalonia, Spain · On-site
Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and K…
Skills: Product Management, Cloud Technologies, IT Security, Cloud Architecture, Product Roadmap
Barcelona, Catalonia, Spain · On-site
Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and K…
Skills: Incident Response, Digital Forensics, SIEM, SOAR, EDR
Barcelona, Catalonia, Spain • On-site
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The role involves acting as a consultant for process experts to create and manage reports and dashboards within ServiceNow. The candidate will optimize operational unit management through clear solutions and ensure the quality of the existing reporting system.
A university degree in Information Technology and experience in reporting, statistics, and ServiceNow administration are required. Candidates should be familiar with ITIL Foundation and possess strong analytical skills and fluent English.
Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and Kaufland, as well as Schwarz Production and PreZero. At the same time, we operate as an independent provider in the external market to support companies across Europe in their digital transformation. We bundle our core services in the areas of Cloud, Cyber Security, Data & AI, Communication, and Workspace.Join us and contribute to digital sovereignty in Europe. With us, you will work at the intersection of agility and security: You will benefit from fast decision-making processes, enjoy genuine creative freedom in your projects, and be able to build upon the stable foundation of the Schwarz Group.
Business Analyst - IT-Service Management - ServiceNow Reporting
Employment Area: Location: Employment Type: Your tasks
Act as consultant for process expert departments on topics related to key figures
Creating and managing reports and dashboards in ServiceNow
Management and quality assurance of the existing reporting system
Optimize the management of our operational units through understandable and clear solutions
You are part of a motivated, international team
Your profile
Desired University degree in Information Technology or similar
You have experience in the field of reporting, performance analysis and statistics
You have working experience in using or administering ServiceNow
You are familiar with ITIL Foundation
You understand service and support processes
You at strong at analytical thinking and recognition of connections and dependencies between processes
You are able to evaluate, review and test your own work
You can prepare and conduct workshops confidently
You can explain complex issues in a simplified way
It motivates you when you familiarize yourself with new topics
You are results oriented, and demonstrate a ‘can-do' attitude – adaptability, flexibility and resourcefulness
Your English is fluent
German is an advantage
We look forward to receiving your application.
Carla Bastida Perez · Reference no. 48268 Stiftsbergstraße 1 · 74172 Neckarsulm, Germany
WhereExcellenceWorks
Schwarz Dienstleistung KG provides comprehensive services for the Schwarz Group associated companies (Kaufland / Lidl / Schwarz Produktion / PreZero). As a service company based in Neckarsulm, south of Germany – more than 1,000 experts in different fields of activity (Administration, Central Services) make an important contribution to the expanding corporate strategy of the Group.
Offices: Stiftsbergstraße, Neckarsulm, Baden-Württemberg 74172, DE
View all jobs at Schwarz Corporate SolutionsWhereExcellenceWorks
Schwarz Dienstleistung KG provides comprehensive services for the Schwarz Group associated companies (Kaufland / Lidl / Schwarz Produktion / PreZero). As a service company based in Neckarsulm, south of Germany – more than 1,000 experts in different fields of activity (Administration, Central Services) make an important contribution to the expanding corporate strategy of the Group.
Offices: Stiftsbergstraße, Neckarsulm, Baden-Württemberg 74172, DE
View all jobs at Schwarz Corporate Solutions