What you’ll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and …
What you’ll be doing: Collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish items across the store, keeping our shelves tidy and full of well-presented productsAlways ready to serve our cus…
What you’ll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you …
Skills: People Management, Operational Leadership, KPI Monitoring, Employee Relations, Customer Service
What you’ll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and …
City of Edinburgh, Scotland, United Kingdom · On-site
Entry level
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What you’ll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the …
What you’ll be doing: Lead and manage a small team of managers overnight, and together with your colleagues, deliver all replenishment activities ready for our customers the following morning Planning for upcoming key tr…
What you’ll be doing: Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where prod…
Skills: Order Picking, Customer Service, Inventory Management, Digital Tool Proficiency, Problem Solving
What you’ll be doing: Driving a 3.5 tonne van to deliver groceries to our customers doorsteps, on-time and in a great conditionCompleting checks to ensure the van is organised, clean and roadworthy, and that delivery cas…
Skills: Driving, Customer Service, Vehicle Maintenance, Time Management, Problem Solving
What you’ll be doing: Driving a 3.5 tonne van to deliver groceries to our customers doorsteps, on-time and in a great conditionCompleting checks to ensure the van is organised, clean and roadworthy, and that delivery cas…
Skills: Driving, Customer Service, Vehicle Maintenance Checks, Time Management, Problem Solving
What you’ll be doing: Collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish a variety of items across the store, keeping our shelves clean, tidy and full of well-presented productsAlways re…
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Epsom and Ewell, England, United Kingdom · On-site
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London Borough of Sutton, England, United Kingdom · On-site
Mid level
What you’ll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online serviceBe a visible leader, engaging and coaching a large team of shoppers and d…
Perth and Kinross, Scotland, United Kingdom · On-site
Entry level
What you’ll be doing: Working as part of a small team to ensure that all aspects of the store are ready for our customers to provide a convenient and speedy shopping experience Collecting stock from the warehouse using h…
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Location: Mainly home based with occasional nationwide travel to attend team meetings About the team Our Group Safety & Insurance team plays a vital role in helping Sainsbury’s and Argos understand, manage and reduce saf…
About the team At Nectar360, we bring together loyalty, data and marketing services to help brands better understand customers and connect with them in more relevant, effective ways. Our first-party Nectar data helps unl…
Skills: Data Planning, Digital Planning, Communications Planning, Customer Loyalty Data Analysis, Market Research
What you’ll be doing: Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering helpPicking a…
Skills: Customer Service, Cash Handling, Order Picking, Complaint Resolution, Digital Literacy
What you’ll be doing: Direct a small team of managers to deliver the online delivery operation of the supermarket taking accountability for every delivery going out on time, every time, so our customers get exactly what …
What you’ll be doing: Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where prod…
Skills: Order Picking, Customer Service, Inventory Management, Digital Tool Proficiency, Time Management
What you’ll be doing: Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where prod…
Skills: Order Picking, Customer Service, Digital Tool Proficiency, Attention To Detail, Time Management
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Full-time
Discount card for Sainsbury’s, Argos, Tu and Habitat, Annual bonus scheme, Free food and hot drinks, Holiday entitlement, Maternity and paternity leave, Pension matching (4-7.5%)
Posted 17d ago
~40 hrs/week
Responsibilities
Plan and orchestrate the delivery of an online picking and delivery team to ensure a seamless shopping experience. Manage team performance, conduct disciplinaries, and oversee early morning operations.
Requirements
Requires a track record of delivering excellent customer service and leading teams in fast-paced, customer-facing environments. Must have experience managing employee relations, performance issues, and meeting KPIs.
Full job description
What you’ll be doing:
Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service
Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers.
Collaborate with other managers to ensure the success of shopping experience of the overall store
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 – 08:00.
What makes a great online manager:
Previous line management responsibilities in a fast-paced, operational environment.
Provides brilliant customer service and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.
Essential Criteria:
A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.
We make good food joyful, accessible and affordable for everyone, every day.
Industry
Retail
Company size
10,001+ employees
Founded
1869
Headquarters
London
LinkedIn followers
481,338
Over 150 years old and still going strong, we’re the UK’s second-biggest retailer. Every day, the nation shops with us because they know they’ll get affordable, good food and excellent service.
We focus on great value and convenient shopping across our family of brands, from Argos, Nectar and Habitat to Sainsbury’s Bank, Smart Charge and Tu.
What’s next for Sainsbury’s?
We've put food back at the heart of our business and we’re taking Sainsbury’s to the next level. We’re investing in technology and people and we’re thinking bigger about how we attract and connect with our customers, while doing everything we can to create a more resilient UK food system.
We make good food joyful, accessible and affordable for everyone, every day.
Industry
Retail
Company size
10,001+ employees
Founded
1869
Headquarters
London
LinkedIn followers
481,338
Over 150 years old and still going strong, we’re the UK’s second-biggest retailer. Every day, the nation shops with us because they know they’ll get affordable, good food and excellent service.
We focus on great value and convenient shopping across our family of brands, from Argos, Nectar and Habitat to Sainsbury’s Bank, Smart Charge and Tu.
What’s next for Sainsbury’s?
We've put food back at the heart of our business and we’re taking Sainsbury’s to the next level. We’re investing in technology and people and we’re thinking bigger about how we attract and connect with our customers, while doing everything we can to create a more resilient UK food system.