Ohio, United States · Remote Solely
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Customer Service, Communication Skills, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Mesa, Arizona, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Material Handling Equipment, Forklift Operation, Reach Truck Operation, Order Picker Operation, RF Scanners
Mesa, Arizona, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Material Handling Equipment, Forklift Operation, RF Scanners, Inventory Management, Pallet Breakdown
Oklahoma, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Auto Glass Installation, Glass Repair, Recalibration, Diagnostic Testing, Hand Tools
Mount Airy, North Carolina, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: People Leadership, Coaching, Cash Management, Inventory Control, Loss Prevention
New Bern, North Carolina, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Auto Glass Installation, Glass Repair, Recalibration, Diagnostic Testing, Hand Tools
Waukesha, Wisconsin, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Driving, DOT Compliance, Inventory Management, Material Handling Equipment, Forklift Operation
Chelmsford, Massachusetts, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Auto Glass Installation, Glass Repair, Recalibration, Diagnostic Testing, Hand Tools
Baxter, Minnesota, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Customer Service, Administrative Processing, Scheduling, Invoicing, Insurance Verification
Ontario, California, United States · On-site
$20/hr–$28/hr
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Material Handling Equipment, Forklift Operation, RF Scanners, Inventory Management, Pallet Building
Charleston, South Carolina, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: People Leadership, Coaching, Cash Management, Inventory Control, Loss Prevention
Lubbock, Texas, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Material Handling Equipment, Forklift Operation, RF Scanners, Inventory Management, Pallet Building
Martinez, Georgia, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Auto Glass Installation, Glass Repair, Recalibration, Diagnostic Testing, Hand Tools
Cortez, Colorado, United States · On-site
$17/hr–$26/hr
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Auto Glass Repair, Customer Service, Hand Tool Operation, Power Tool Operation, Problem Solving
Wood Dale, Illinois, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Material Handling Equipment Operation, Forklift Operation, Reach Truck Operation, Order Picker Operation, RF Scanner Usage
Columbus, Ohio, United States · Remote OK
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Product Operations, Business Operations, Strategic Planning, Portfolio Management, AI Transformation
Clackamas, Oregon, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Customer Service, Administrative Processes, Scheduling, Invoicing, Insurance Verification
Austin, Texas, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Auto Glass Installation, Glass Repair, Recalibration, Diagnostic Testing, Hand Tools
Mesa, Arizona, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Material Handling Equipment, Forklift Operation, Reach Truck Operation, Order Picker Operation, RF Scanners
Austin, Texas, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Auto Glass Installation, Glass Repair, Recalibration, Diagnostic Testing, Hand Tools
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The Agency Service Representative resolves escalated policyholder and agent concerns by partnering with field leaders and internal departments. They provide concierge service to mega accounts and document all interactions within Salesforce.
Candidates must have a high school diploma and 1-3 years of customer service experience. Proficiency in Microsoft Office is required, while experience with Salesforce is preferred.
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Agency Service Representative is responsible for resolving escalated policyholder and agent concerns by partnering with local Safelite field leaders and other internal departments to provide a solution. They should respond promptly and professionally to all emails, phone calls and inquiries from agents, contact center and field partners. They will also be expected to document their interactions in Salesforce.
Work Location: Remote
Work Schedule: Monday - Friday, 11:30 AM - 8:00 PM Eastern Time
What you will do
Qualifications
Requirements
Preferred
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
#LI-remote #LI-NO1
We’re the auto glass experts. Since 1947, we’ve helped people get back to driving safely. They count on us to repair and replace their glass and recalibrate their vehicle’s advanced safety systems — and that’s something we don’t take lightly. But we’re more than just a glass company. Our teams go above and beyond, pushing the limits to innovate new ways to bring unexpected happiness to people every day. We empower our associates with the support they need to make a difference, deliver memorable service, and do the right thing. Because we know our people make our purpose possible. It’s this philosophy that drives our culture. Come join us. We want to be the best place you’ll ever work. Apply today at safelitecareers.com.
Offices: 7400 Safelite Way, Columbus, OH 43235, US
We’re the auto glass experts. Since 1947, we’ve helped people get back to driving safely. They count on us to repair and replace their glass and recalibrate their vehicle’s advanced safety systems — and that’s something we don’t take lightly. But we’re more than just a glass company. Our teams go above and beyond, pushing the limits to innovate new ways to bring unexpected happiness to people every day. We empower our associates with the support they need to make a difference, deliver memorable service, and do the right thing. Because we know our people make our purpose possible. It’s this philosophy that drives our culture. Come join us. We want to be the best place you’ll ever work. Apply today at safelitecareers.com.
Offices: 7400 Safelite Way, Columbus, OH 43235, US
