Description We are seeking a detail-oriented and mission-driven Stewardship & Communications Coordinator to support our stewardship efforts for individual donors. This role contributes to donor retention, personalized st…
Skills: Donor Relations, Stewardship, Social Media Management, Storytelling, Content Creation
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$21/hr–$25/hr
Full-time
Paid Time Off, Paid Holidays, Medical Insurance, Dental Insurance, Simple Ira With Match, Annual Volunteer Hours
Posted 9d ago
~40 hrs/week
Responsibilities
Manage social media channels and create newsletters to strengthen donor emotional connections through storytelling. Serve as the stewardship manager for individual donors under $1,000 to foster retention and identify upgrade potential.
Requirements
Requires 1-3 years of nonprofit experience in donor relations, stewardship, or marketing, with a preference for experience supporting gift officers. Must be proficient in CRM systems, Canva, and social media management tools.
Full job description
Description
We are seeking a detail-oriented and mission-driven Stewardship & Communications Coordinator to support our stewardship efforts for individual donors. This role contributes to donor retention, personalized stewardship, and connecting supporters to the mission through storytelling. Working closely with the Portland-based Engagement Team, the Stewardship & Communications Coordinator helps maintain a strong base of loyal donors and supports meaningful donor engagement, social media, and communications.
Primary Responsibilities
Storytelling & Social Media Management
Manage all Ronald McDonald House Oregon social channels including Facebook, Instagram, LinkedIn. Create posts that align with our social media strategy and respond to comments and messages. (Note: this does not include Bend or Springfield pages)
Write and help manage our monthly donor newsletter and Portland-specific regional quarterly newsletter, using narrative to strengthen emotional connection and inspire donor loyalty.
Source and curate compelling stories that reflect the impact of our work. Collaborate with program staff to highlight authentic voices and lived experiences of our guest families.
Capture photo and video content within our Houses to share with key stakeholders and our social community.
Stewardship & Communicating with our Donors
Under the guidance of the Director of Engagement, serve as the stewardship manager for individual donors at or below $1,000 (Grand Givers) in Portland to foster long-term retention and identify upgrade potential.
Implement donor stewardship activities including renewals, recognition, touchpoints, and local engagement opportunities.
Help establish a Grand Givers Society in Portland and facilitate the first Grand Givers Event.
In collaboration with leadership, execute monthly recurring donor campaigns.
Create personalized donor touchpoints including handwritten notes, local impact updates, and small-scale engagement opportunities.
Other Duties as Assigned
Assist with communications, donor experience and engagement around signature events. This includes Portland Golf Classic and Hope-Raiser Gala.
Support our two annual giving society events, Tanner Society and Circle of Giving.
Look for opportunities to improve our Ronald McDonald House Oregon communications and engagement based on trends, gaps and community feedback.
Support Portland Engagement Team activities and events as needed. This may include networking events, tours, meetings, and event support.
Requirements
Experience Required
1-3 years of nonprofit experience, preferably in donor relations, stewardship, or marketing/communications.
Experience supporting gift officers or executive leaders in donor-facing work is strongly preferred.
Skills & Attributes
Strong interpersonal and communication skills with a warm, professional demeanor.
Attentive to detail with solid follow-through and organizational skills.
Familiarity with donor database/CRM systems (Raiser's Edge preferred), email marketing tools, social media management, and Canva.
Collaborative team player who thrives in a mission-driven culture.
Ability to manage multiple priorities with accountability and discretion.
Work Environment
Primarily office-based in Portland, OR with local travel required for meetings and community visibility.
Must be able to work flexible hours including occasional evenings/weekends.
Must be able to lift up to 40 pounds
Must have a valid driver’s license
Benefits Include
Generous Paid Time Off: 180 hours of PTO annually, plus 12 paid holidays (10 standard holidays and 2 floating holidays).
100% Covered Healthcare: We cover 100% of the cost of medical and dental benefits for employees and their dependents.
Retirement Savings: A SIMPLE IRA with up to a 3% match.
Annual volunteer hours to give back to the community.
Employee Assistance Program (EAP).
Related keywords
Raiser's EdgeCRMCanvaNonprofitDonor StewardshipDonor RetentionSocial Media StrategyFacebookInstagramLinkedInNewsletter ManagementFundraisingEngagementStorytellingRecurring Donor CampaignsGiving Societies
Providing a home away from home and a community of support for seriously ill or injured children and their families.
Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1984
Headquarters
Portland, Oregon
LinkedIn followers
928
Total funding
$6K
Ronald McDonald House Oregon provides access to medical care, a home away from home, and a community of support for seriously ill or injured children and their families.
Our Houses are built on the simple idea that nothing else should matter when a family is focused on the health of their child — not where they will get their next meal or where they will lay their head at night to rest. Families are invited to stay at our Houses for free and offered meals and snacks, which removes a major barrier for families who may not be able to find alternative housing. In Portland, the average hotel costs $175 per night. At our Houses, it’s always $0.
For over 35 years, our dedicated staff and volunteers have offered comfort and support, a well-stocked kitchen, and a comfortable bed to more than 35,000 families, reminding everyone who enters our Houses that they are always at home and never alone.
Offices: 2620 N. Commercial Ave., Portland, Oregon 97227, US · 3410 S Bond Ave, Portland, Oregon 97239, US · 1700 NE Purcell Blvd, Bend, Oregon 97701, US · 116 St Joseph Pl, Springfield, Oregon 97477, US
Providing a home away from home and a community of support for seriously ill or injured children and their families.
Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1984
Headquarters
Portland, Oregon
LinkedIn followers
928
Total funding
$6K
Ronald McDonald House Oregon provides access to medical care, a home away from home, and a community of support for seriously ill or injured children and their families.
Our Houses are built on the simple idea that nothing else should matter when a family is focused on the health of their child — not where they will get their next meal or where they will lay their head at night to rest. Families are invited to stay at our Houses for free and offered meals and snacks, which removes a major barrier for families who may not be able to find alternative housing. In Portland, the average hotel costs $175 per night. At our Houses, it’s always $0.
For over 35 years, our dedicated staff and volunteers have offered comfort and support, a well-stocked kitchen, and a comfortable bed to more than 35,000 families, reminding everyone who enters our Houses that they are always at home and never alone.
Offices: 2620 N. Commercial Ave., Portland, Oregon 97227, US · 3410 S Bond Ave, Portland, Oregon 97239, US · 1700 NE Purcell Blvd, Bend, Oregon 97701, US · 116 St Joseph Pl, Springfield, Oregon 97477, US