Clera home
·Dashboard

Jobs at Restoration 1 of Horry County (Now Hiring) — 2 open

Restoration 1 of Horry County logoRestoration 1 of Horry County

Customer Service Coordinator/Office Manager

Myrtle Beach, South Carolina, United States · On-site

$17/hr–$20/hr

Mid level

Restoration 1 of Horry County is seeking an organized, dependable, and customer-focused Office Manager to join our growing team. This position serves as the hub of our office and requires someone who can confidently mana…

Skills: Customer Service, Office Management, Scheduling, Accounts Receivable, Collections

Restoration 1 of Horry County logoRestoration 1 of Horry County

Customer Service Coordinator/Office Manager

Myrtle Beach, South Carolina, United States · On-site

$17/hr–$20/hr

Mid level

Restoration 1 of Horry County is seeking an organized, dependable, and customer-focused Office Manager to join our growing team. This position serves as the hub of our office and requires someone who can confidently mana…

Skills: Customer Service, Office Management, Scheduling, Accounts Receivable, Collections

Restoration 1 of Horry County logo

Customer Service Coordinator/Office Manager

Restoration 1 of Horry County

Myrtle Beach, South Carolina, United States • On-site

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • $17/hr–$20/hr
  • Full-time
  • Competitive Pay, Paid Time Off, 6 Paid Holidays, 401(k), Dental Insurance, Vision Insurance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The role serves as the central office hub, managing customer calls, scheduling emergency services, and coordinating between field personnel and managers. Additional duties include processing payroll, managing accounts receivable, and handling general administrative operations.

Requirements

Candidates should possess strong communication skills and the ability to remain calm under pressure while dealing with customers in stressful emergency situations. Preferred qualifications include experience with QuickBooks, Microsoft Office, and a background in home service industries or insurance claims.

Full job description

Restoration 1 of Horry County is seeking an organized, dependable, and customer-focused Office Manager to join our growing team.

This position serves as the hub of our office and requires someone who can confidently manage multiple responsibilities while delivering outstanding customer service. Our customers are often experiencing water damage, mold issues, fire damage, or other property emergencies, making empathy, professionalism, and excellent communication skills essential.

We are looking for a self-starter who takes ownership of their work, follows through on commitments, and helps keep the office running smoothly in a fast-paced environment.

Responsibilities

  • Answer incoming customer calls and provide exceptional customer service
  • Schedule inspections, emergency services, and appointments
  • Coordinate schedules with managers and field personnel
  • Make outbound calls regarding appointments, paperwork, collections, and customer follow-up
  • Assist with accounts receivable and collections
  • Communicate with customers, insurance carriers, adjusters, vendors, and subcontractors
  • Process payroll and assist with QuickBooks functions
  • Maintain accurate records within company software systems
  • Order and manage office supplies
  • Assist with administrative projects and office operations
What We're Looking For

  • Outstanding phone and communication skills
  • Strong customer service mindset
  • Ability to remain calm under pressure
  • Ability to communicate effectively with a wide variety of personalities
  • Strong organizational and multitasking skills
  • Attention to detail and follow-through
  • Reliable attendance and punctuality
  • Ability to learn new software quickly
  • Comfortable discussing outstanding balances and collections professionally
Preferred Qualifications

  • QuickBooks experience
  • Microsoft Office experience
  • Administrative or office management experience
  • Dispatching or scheduling experience
  • Accounts receivable or collections experience
  • Restoration, construction, plumbing, HVAC, roofing, or other home service industry experience
  • Insurance claims experience
Customer Service Expectations

Our customers are often going through one of the most stressful events of their lives. Water damage, mold growth, fire damage, and other property emergencies create anxiety and uncertainty.

The ideal candidate must be able to listen carefully, communicate with empathy, remain calm during difficult situations, and help customers feel confident that they are being taken care of. The ability to de-escalate concerns and maintain professionalism at all times is critical.

Benefits

  • Competitive Pay
  • Paid Time Off
  • 6 Paid Holidays
  • 401(k)
  • Dental, Vision, and Supplemental Insurance
  • Opportunities for Growth and Advancement
Our Mission

We believe restoration services should be people-focused.

When disaster happens, we treat our customers like our neighbors.

We lead with compassion and expertise to bring order in times of chaos.

Related keywords

QuickBooksMicrosoft OfficeRestoration IndustryWater DamageMold RemediationFire DamageInsurance ClaimsAccounts ReceivableCollectionsPayrollDispatchingCustomer ServiceOffice ManagementAdministrative ProjectsHome ServicesHVAC

About Restoration 1 of Horry County

LinkedInVisit site
Company size
2-10 employees
Headquarters
Myrtle Beach, South Carolina
LinkedIn followers
90

We offer emergency services for water damage, mold and fire/smoke clean up. WATER DAMAGE Service areas: Myrtle Beach, North Myrtle Beach, Little River, Calabash, Loris, Conway, Surfside Beach, Garden City, Murrells Inlet, Pawleys Island, Georgetown. Restoration 1 is a locally owned franchise.

Offices: PO Box 51602, Myrtle Beach, South Carolina 29579, US

Water Damage clean upMold Remediationand Fire/smoke restoration
View all jobs at Restoration 1 of Horry County

About Restoration 1 of Horry County

LinkedInVisit site
Company size
2-10 employees
Headquarters
Myrtle Beach, South Carolina
LinkedIn followers
90

We offer emergency services for water damage, mold and fire/smoke clean up. WATER DAMAGE Service areas: Myrtle Beach, North Myrtle Beach, Little River, Calabash, Loris, Conway, Surfside Beach, Garden City, Murrells Inlet, Pawleys Island, Georgetown. Restoration 1 is a locally owned franchise.

Offices: PO Box 51602, Myrtle Beach, South Carolina 29579, US

Water Damage clean upMold Remediationand Fire/smoke restoration
View all jobs at Restoration 1 of Horry County
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty