Village of Endicott, New York, United States · On-site
$145k–$155k/yr
Position Summary The Director of Business Systems & Technology is responsible for the company's technology infrastructure, cybersecurity, business systems, data analytics, and IT support operations. This role ensures tha…
Skills: IT Strategy, Cybersecurity, Microsoft Azure, Salesforce, Business Central
Orlando, Florida, United States · On-site
Position Summary The Technical Service Specialist is responsible for the repair, replacement, and configuration of retail technology equipment both internally and at client locations. As a technical expert in the field, …
Skills: Hardware Repair, Technical Troubleshooting, POS Systems, System Diagnostics, Salesforce
Remote OK
Position Overview The Technical Support Agent, L1 serves as the first point of contact for customers, providing prompt and effective solutions to technical issues. Specializing in POS systems, this role is responsible fo…
Skills: Technical Troubleshooting, POS Systems, Ticket Management, Customer Relationship Management, Salesforce
On-site
Position Summary The Accounts Receivable Technician is responsible for supporting the organization's billing, collections, and customer account management processes. This role ensures the timely and accurate invoicing of…
Skills: Customer Billing, Accounts Receivable, Collections, Account Management, Microsoft Excel
Village of Endicott, New York, United States • On-site
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The Director oversees the company's technology infrastructure, cybersecurity, and business systems to ensure alignment with business objectives. They lead the reporting and analytics strategy while managing IT operations and support services.
Requires a bachelor's degree in IT, Computer Science, or a related field with 8-10+ years of progressive technology leadership experience. Proficiency in Azure, Salesforce, Business Central, and Power BI is essential.
Position Summary
The Director of Business Systems & Technology is responsible for the company's technology infrastructure, cybersecurity, business systems, data analytics, and IT support operations. This role ensures that technology platforms are secure, reliable, and aligned with business objectives while providing leadership in enterprise applications, cloud services, and business intelligence. The Director works closely with executive leadership and department managers to improve operational efficiency, support business growth, and deliver meaningful insights through reporting and dashboards.
Key Responsibilities
Technology Leadership
Infrastructure & Security
Business Systems & Applications
Business Intelligence & Reporting
IT Operations & Support
Qualifications
Education & Experience
Technical Skills
Success Measures
Proven Retail Tech | Technologie éprouvée
Ravyx helps grocery stores, convenience stores, liquor retailers, pharmacies, and general retailers modernize their operations with technology built for today’s fast-moving retail environment. From POS and payments to ESLs, back-office systems, and enterprise integrations, we deliver solutions that simplify operations, improve margins, and elevate the customer experience. Formerly known as SIR Solutions in Canada and STCR in the U.S., Ravyx represents the evolution of a company with decades of retail technology expertise. Now unified under one North American brand. We combine deep industry knowledge with hands-on implementation, project management, and long-term support to ensure technology works the way it should: seamlessly. Our team understands the realities retailers face, including tight margins, labor challenges, compliance requirements, and increasing customer expectations. That’s why we focus on scalable, secure, and future-ready solutions that integrate cleanly into existing ecosystems without unnecessary complexity. Whether you're an independent grocer or a growing multi-store enterprise, Ravyx delivers technology that drives efficiency, strengthens performance, and prepares your business for what’s next.
Offices: 650-3565 Jarry Est, Montréal, Québec H1Z 4K6, CA · 2700 14th avenue, suite 3, Markham, Ontario L3G 0G8, CA · 10 Prospect St, Endicott, New York 13760, US
Proven Retail Tech | Technologie éprouvée
Ravyx helps grocery stores, convenience stores, liquor retailers, pharmacies, and general retailers modernize their operations with technology built for today’s fast-moving retail environment. From POS and payments to ESLs, back-office systems, and enterprise integrations, we deliver solutions that simplify operations, improve margins, and elevate the customer experience. Formerly known as SIR Solutions in Canada and STCR in the U.S., Ravyx represents the evolution of a company with decades of retail technology expertise. Now unified under one North American brand. We combine deep industry knowledge with hands-on implementation, project management, and long-term support to ensure technology works the way it should: seamlessly. Our team understands the realities retailers face, including tight margins, labor challenges, compliance requirements, and increasing customer expectations. That’s why we focus on scalable, secure, and future-ready solutions that integrate cleanly into existing ecosystems without unnecessary complexity. Whether you're an independent grocer or a growing multi-store enterprise, Ravyx delivers technology that drives efficiency, strengthens performance, and prepares your business for what’s next.
Offices: 650-3565 Jarry Est, Montréal, Québec H1Z 4K6, CA · 2700 14th avenue, suite 3, Markham, Ontario L3G 0G8, CA · 10 Prospect St, Endicott, New York 13760, US
