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Jobs at Pro-Play Games (Now Hiring) — 2 open

Pro-Play Games logoPro-Play Games

Human Resources Lead

Miami-Dade County, Florida, United States · Hybrid

$16/hr–$17/hr

Mid level

Job Summary The Human Resources Lead serves as the primary day-to-day operational leader of the Human Resources department, ensuring that HR processes are completed accurately, efficiently, and consistently. Working clos…

Skills: HR Operations, Employee Relations, Onboarding, Offboarding, Payroll Coordination

Pro-Play Games logoPro-Play Games

Warehouse Manager

Miami, Florida, United States · On-site

$50k–$90k/yr

Senior

Job Summary The Warehouse Manager is responsible for overseeing daily warehouse operations and supporting event logistics for conventions, DLCs, Summits, and other large-scale events. This role works in close partnership…

Skills: Warehouse Operations, Inventory Management, Event Logistics, Staff Supervision, Shipping And Receiving

Pro-Play Games logo

Human Resources Lead

Pro-Play Games

Miami-Dade County, Florida, United States • Hybrid

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Mid levelHybrid · 2 days in office

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  • $16/hr–$17/hr
  • Full-time
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The Human Resources Lead manages daily HR operations, overseeing onboarding, offboarding, and employee support requests. They provide guidance to the HR Associate and serve as the primary escalation point for complex HR matters and manager coaching.

Requirements

The role requires the ability to independently manage HR workflows and maintain compliant employee records. Proficiency in HR systems like ADP Workforce Now and Monday.com is essential for tracking metrics and performing audits.

Full job description

Job Summary

The Human Resources Lead serves as the primary day-to-day operational leader of the Human Resources department, ensuring that HR processes are completed accurately, efficiently, and consistently. Working closely with the HR & Operations Manager, this role provides guidance to the HR Associate, oversees daily priorities, supports managers across the organization, and helps drive continuous improvement within HR operations.

The Human Resources Lead balances hands-on execution with leadership responsibilities, serving as the first point of escalation for complex HR matters while helping maintain exceptional employee service across both Pro-Play Games Storefront and PPG Event Management.

Key Responsibilities

Department Operations
  • Coordinate daily HR priorities and workload.
  • Ensure onboarding and offboarding processes are completed accurately and on time.
  • Monitor HR ticket queues and employee support requests.
  • Review documentation for accuracy and completeness.
  • Maintain confidential employee records.
  • Ensure compliance with internal policies and employment requirements.

    Leadership & Team Development
  • Provide daily guidance to the Human Resources Associate.
  • Assist with training new HR team members.
  • Review completed work before escalation when appropriate.
  • Identify opportunities to improve department efficiency.
  • Help develop SOPs and training documentation.

    Employee Support
  • Serve as the first escalation point for employee questions.
  • Support managers with coaching documentation and corrective actions.
  • Assist with employee relations conversations.
  • Coordinate payroll corrections and timecard investigations.
  • Support benefits administration and employee communications.

    Recruitment & Onboarding
  • Coordinate interview scheduling.
  • Assist with hiring decisions.
  • Oversee onboarding readiness.
  • Ensure new hire documentation is complete.
  • Maintain hiring pipelines and candidate communication.

    Systems & Administration
  • Support HR systems including ADP Workforce Now, Monday.com, WorkMarket, Slack, Google Workspace, and DocuSign.
  • Perform HR audits.
  • Monitor compliance deadlines.
  • Track department metrics and reporting.

Continuous Improvement
  • Recommend process improvements.
  • Develop new workflows and documentation.
  • Participate in department projects.
  • Support implementation of new HR initiatives.

Success Looks Like

After 90 days, the Human Resources Lead should be able to:
  • Independently manage daily HR operations.
  • Prioritize department workload.
  • Coach and support the HR Associate.
  • Resolve most employee HR inquiries independently.
  • Identify process improvements.
  • Ensure HR documentation remains organized and compliant.
  • Serve as a trusted resource for managers.

* In addition to core responsibilities, all team members are expected to support and promote an ethical, respectful, and compliant workplace culture. This includes acting with integrity, maintaining confidentiality, treating others with respect, and speaking up when concerns arise.

Pro-Play Games is an equal employment opportunity employer and does not discriminate against any qualified individual on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification under applicable federal, state, or local law.

Monday through Friday (3 days remote, 2 days onsite). The proposed schedule is flexible and may be adjusted based on the employee's academic schedule, availability, and business needs. We strive to accommodate students whenever possible while ensuring adequate training and support.

Related keywords

Human ResourcesHR OperationsADP Workforce NowMonday.comWorkMarketSlackGoogle WorkspaceDocuSignEmployee RelationsComplianceSOPPayrollRecruitmentHR AuditOnboardingOffboarding

About Pro-Play Games

LinkedInVisit site

Your Partner in Trading Card Game Excellence.

Industry
Retail
Company size
11-50 employees
Founded
2015
Headquarters
Miami, Florida
LinkedIn followers
346

Pro-Play Games | Premier Gaming & Event Organization 🔹 Your Home for Gaming in South Florida & Beyond! About Us: Pro-Play Games (PPG) is one of the largest trading card game companies providing an unparalleled experience for players, collectors, and gaming enthusiasts. From our premier storefront in South Florida to hosting top-tier competitive events across the country, we are dedicated to fostering a thriving gaming community. 📍 Retail & eCommerce Excellence PPG offers the largest inventory of trading card games (TCGs) in South Florida, specializing in Magic: The Gathering, Pokémon, Yu-Gi-Oh!, One Piece, and more. Whether you're searching for singles, sealed products, or exclusive collectibles, we have it all! 👥 A Growing Team & Community With over 100+ staff members and an ever-expanding player base, PPG has built a home away from home for gamers. We believe in passion, integrity, and creating unforgettable experiences. 💡 The Future of Gaming PPG continues to grow at an exponential rate—expanding inventory, hosting bigger and better events, and innovating within the industry.

Offices: 1405 SW 107th Ave, Miami, Florida 33174, US

Retail Management & OperationsCustomer Experience & Community BuildingInventory Management & MerchandisingStaff Training & Developmentand Marketing & Promotions for Retail GrowthGamingE-CommerceRetailEvent Management
View all jobs at Pro-Play Games

About Pro-Play Games

LinkedInVisit site

Your Partner in Trading Card Game Excellence.

Industry
Retail
Company size
11-50 employees
Founded
2015
Headquarters
Miami, Florida
LinkedIn followers
346

Pro-Play Games | Premier Gaming & Event Organization 🔹 Your Home for Gaming in South Florida & Beyond! About Us: Pro-Play Games (PPG) is one of the largest trading card game companies providing an unparalleled experience for players, collectors, and gaming enthusiasts. From our premier storefront in South Florida to hosting top-tier competitive events across the country, we are dedicated to fostering a thriving gaming community. 📍 Retail & eCommerce Excellence PPG offers the largest inventory of trading card games (TCGs) in South Florida, specializing in Magic: The Gathering, Pokémon, Yu-Gi-Oh!, One Piece, and more. Whether you're searching for singles, sealed products, or exclusive collectibles, we have it all! 👥 A Growing Team & Community With over 100+ staff members and an ever-expanding player base, PPG has built a home away from home for gamers. We believe in passion, integrity, and creating unforgettable experiences. 💡 The Future of Gaming PPG continues to grow at an exponential rate—expanding inventory, hosting bigger and better events, and innovating within the industry.

Offices: 1405 SW 107th Ave, Miami, Florida 33174, US

Retail Management & OperationsCustomer Experience & Community BuildingInventory Management & MerchandisingStaff Training & Developmentand Marketing & Promotions for Retail GrowthGamingE-CommerceRetailEvent Management
View all jobs at Pro-Play Games

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