Boston, Massachusetts, United States · On-site
$97k–$146k/yr
Company Description Colleague Relations Specialist – US The CR Specialist provides timely and proactive colleague relations support and advice to the P&C Business Partnering teams, Retail Managers, and Colleagues. They s…
Skills: Employee Relations, Employment Law, Case Management, Coaching, Stakeholder Management
Tilburg, North Brabant, Netherlands · On-site
Beschrijving van het bedrijf OMDAT Jouw Ontwikkeling Voorop Staat! MAAK IMPACT! Stagiair Visual Merchandiser bij Primark Ben jij gepassioneerd over mode en heb je oog voor detail? Wil je graag praktijkervaring opdoen in …
Skills: Visual Merchandising, Fashion Styling, Product Presentation, Creative Thinking, Communication
Tilburg, North Brabant, Netherlands · On-site
Beschrijving van het bedrijf OMDAT Jouw Ontwikkeling Voorop Staat! MAAK IMPACT! Stagiair Visual Merchandiser bij Primark Ben jij gepassioneerd over mode en heb je oog voor detail? Wil je graag praktijkervaring opdoen in …
Skills: Visual Merchandising, Fashion Styling, Product Presentation, Creative Thinking, Communication
Marbella, Andalusia, Spain · On-site
Descripción de la empresa Tipo de contrato: Indefinido Fijo Discontinuo Jornada: 76.15 Franja horaria/turno: 06:00-00:00 Promedio de horas semanales: 30 Porque tú marcas la diferencia En Primark nos encanta hacer las cos…
Skills: Customer Service, Retail Sales, Inventory Management, Cashier Operations, Communication
Marbella, Andalusia, Spain · On-site
Descripción de la empresa Tipo de contrato: Temporal Jornada: 63.46 Franja horaria/turno: 06:00-00:00 Promedio de horas semanales: 25 Porque tú marcas la diferencia En Primark nos encanta hacer las cosas a nuestra manera…
Skills: Customer Service, Inventory Management, Cashier Operations, Visual Merchandising, Communication
Encosta do Sol, Lisbon, Portugal · On-site
Descrição da empresa Porque tu fazes a diferença Na Primark gostamos de fazer as coisas à nossa maneira e assim continuamos a crescer e abrir novas lojas em todo o mundo. Oferecemos aos nossos clientes moda atual a preço…
Skills: Team Leadership, Commercial Planning, Stock Management, Sales Driving, Visual Merchandising
Senhora da Hora, Portugal · On-site
Descrição da empresa Porque tu fazes a diferença Na Primark gostamos de fazer as coisas à nossa maneira e assim continuamos a crescer e abrir novas lojas em todo o mundo. Oferecemos aos nossos clientes moda atual a preço…
Skills: Team Leadership, Commercial Planning, Stock Management, Sales Driving, Visual Merchandising
Arlington, Virginia, United States · On-site
$27/hr–$28/hr
Company Description Team Leader Because you don’t just succeed – you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and s…
Skills: Team Leadership, Customer Service, Operational Management, Coaching, Merchandising
Arlington, Virginia, United States · On-site
$66k–$73k/yr
Company Description Because you’re the team’s glue. Motivate our way! Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more opportunities for you and more amazing experiences for…
Skills: Retail Leadership, Commercial Acumen, Inventory Management, Team Coaching, Sales Driving
Arlington, Virginia, United States · On-site
$79k–$93k/yr
Company Description Because every day is an opportunity! Do Retail our Way. At Primark we’re caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We…
Skills: Retail Leadership, People Management, Commercial Analysis, Customer Service, Inventory Management
Arlington, Texas, United States · On-site
$21/hr–$25/hr
Company Description Because you bring fashion to life Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. W…
Skills: Visual Merchandising, Product Presentation, Mannequin Styling, Trend Analysis, Retail Operations
Bloomington, Minnesota, United States · On-site
$90k–$110k/yr
Company Description Because the people always make the place. This is retail our way. We strive to keep our colleagues at the heart of everything we do – we’re caring, dynamic and we succeed together. Our strong values r…
Skills: Employee Relations, Recruitment, Learning & Development, Performance Management, Payroll Management
Dublin, Leinster, Ireland · On-site
Company Description L&D Delivery Specialist Because we strive to put people first. Culture, our way. People & Culture at Primark What’s a career at Primark all about? The positive impact you’re making, the experiences yo…
Skills: L&D Strategy, Program Management, Facilitation, Instructional Design, LMS Management
Concord, North Carolina, United States · On-site
Company Description Because your opportunities are endless Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standard…
Skills: Customer Experience, Retail Sales, Inventory Management, Cashiering, Communication
Concord, North Carolina, United States · On-site
Company Description Because your opportunities are endless Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standard…
Skills: Customer Experience, Retail Sales, Inventory Management, Cashiering, Communication
Concord, North Carolina, United States · On-site
$21/hr–$25/hr
Company Description Because you bring fashion to life Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. W…
Skills: Visual Merchandising, Product Presentation, Mannequin Styling, Trend Analysis, Customer Service
Concord, North Carolina, United States · On-site
Company Description Because your opportunities are endless Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standard…
Skills: Customer Service, Retail Sales, Inventory Management, Merchandising, Communication
Upper Merion Township, Pennsylvania, United States · On-site
$20/hr–$27/hr
Company Description Because people come first. Always. This is retail our way. A people-first culture. Work with international impact. A business that’s growing and investing globally. Just look at our 70,000+ colleagues…
Skills: P&C Administration, Recruitment, Onboarding, Performance Management, Payroll
Buffalo, New York, United States · On-site
$24/hr–$27/hr
Company Description Team Leader Because you don’t just succeed – you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and s…
Skills: Team Leadership, Customer Service, Operational Standards, Merchandising, Staff Coaching
Lawrenceville, Georgia, United States · On-site
$24/hr–$25/hr
Company Description Team Leader Because you don’t just succeed – you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and s…
Skills: Team Leadership, Customer Service, Operational Standards, Merchandising, Staff Coaching
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide proactive colleague relations support and expert advice to P&C Business Partners and retail management. Manage ER cases, conduct investigations, and ensure compliance with internal policies and employment law.
Requires strong demonstrable experience in Employee Relations within a fast-moving, multi-site organization. Must possess up-to-date knowledge of employment law and the ability to coach management at all levels.
The CR Specialist provides timely and proactive colleague relations support and advice to the P&C Business Partnering
teams, Retail Managers, and Colleagues. They support the effective delivery of case management, investigation &
process resolution, interpretation of internal policies, and ad hoc support as required.
• Accountable for supporting and guiding on CR related concerns based on case load
• Partner with key stakeholders including P&C Business Partnering Team, Area Managers and Store Management to
support great outcomes and bring matters to a resolution
• Be a trusted adviser and subject matter expert in supporting, coaching, guiding managers at all levels of the
business, providing accurate and timely advice on all employee relations matters in line with our internal policies and
procedures and consistent with good practice and employment law requirements including but not limited to:
corrective action; capability (sickness and performance); flexible working; family leave; working time and probation
cases
• Partner with P&C BPs to provide specialist guidance on complex Employee Relations matters, ensuring consistent
application of policies and alignment with Primark Values & Behaviours and organizational values and legal
standards.
• Foster strong, collaborative relationships with P&C BPs through regular communication, data insights, and skill
enhancement initiatives to proactively address CR issues and support a positive employee experience
• Demonstrate excellent communication skills, both written and oral and be able to influence and impact colleagues
at all levels
• Be proactive and creative in considering strategies and solutions
• Work collaboratively with other CR team members by sharing best practice and assisting with cases, as and when
required
• Review CR documentation and provide feedback to stakeholders to ensure the content is clear, objective and
legally compliant and manage this within the SLA timescales
• Provide regular employment law/ CR updates both written and in the form of live learning to clearly drive high
standards
• Accurately and continuously update CR trackers
• Support the CR/LR Lead in providing timely and accurate responses to high profile employee relations queries
• Support senior managers in dealing with high profile CR cases, risk assessing situations, giving accurate and timely
advice
• Liaise and escalate cases to relevant stakeholders on significant cases including but not limited to Corporate PR,
D&I, Security, Legal, Compliance and Data Privacy, Profit Protection and Occupational Health.
• Liaise with external solicitors and key stakeholders in order to progress cases within required deadlines
• Attend employment tribunals if needed to support the key witnesses and represent the business and use key
learnings to improve the quality of future advice and limit business risk
• Considers the relevant legislation when managing a case, assessing the risk and ensuring the company remains
legally compliant. Proactively and consistently consider lessons learned and any follow up actions required
• Proactively keep up to date with all relevant legislative changes which affect the business• Contribute towards, elevate and deliver new and existing training to support the upskilling of management teams.
• Strong and demonstrable experience in Employee Relations in a fast moving, multi-site organisation; including
practical experience in managing day to day ER cases and change management projects
• Great up-to-date knowledge of employee relations practice and employment law
• Strong ability to coach and influence all levels of management on ER cases
• Ability to communicate effectively (both oral and written) and build relationships at all levels
• Ability to work well under pressure, be resilient, prioritise and meet deadlines
• Ability to demonstrate credibility within the organisation
• Good team working skills
• Communicate tactfully, professionally, diplomatically and confidentially at all times, providing regular updates to
stakeholders
• Excellent technology skills
Excited? Good. Because it’s energising to put your skills to work, in a growing global business committed to helping people express themselves – and feel a sense of belonging.
We encourage all our people to grow, learn, and develop, and we can’t wait to see how you’ll positively impact colleagues in this role. Apply to join as a People & Culture Advisor and be welcomed to the world of Primark.
The pay range for this role is: $97,360 - $146,040
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.
Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There’s real accountability and ownership here as you shape your store, team’s futures, and steer sales. It’s energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
Primark was founded on a mission that everyone deserves to look and feel good – without paying more. We stand for great value without compromise, offering affordable fashion and everyday essentials that are made to last. Founded in Ireland in 1969, Primark is now an international fashion retailer with more than 470 stores across 18 countries in Europe, the US and the Middle East, employing more than 80,000 colleagues. Millions of shoppers trust Primark every week for everything from everyday essentials like t-shirts and socks, to the latest fashion trends – all at unbeatable prices. Primark is built on a belief and passion for physical stores – helping to bring high streets and retail centres to life and creating joyful, social experiences. The company is focused on driving positive change by giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes. More information can be found at https://corporate.primark.com/en-gb
Offices: PO BOX 644, Arthur Ryan House, 22 - 24 Parnell Street, Dublin, County / Dublin postal district Dublin 1, IE · 41 West Street, Reading, England RG1 1, GB
Primark was founded on a mission that everyone deserves to look and feel good – without paying more. We stand for great value without compromise, offering affordable fashion and everyday essentials that are made to last. Founded in Ireland in 1969, Primark is now an international fashion retailer with more than 470 stores across 18 countries in Europe, the US and the Middle East, employing more than 80,000 colleagues. Millions of shoppers trust Primark every week for everything from everyday essentials like t-shirts and socks, to the latest fashion trends – all at unbeatable prices. Primark is built on a belief and passion for physical stores – helping to bring high streets and retail centres to life and creating joyful, social experiences. The company is focused on driving positive change by giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes. More information can be found at https://corporate.primark.com/en-gb
Offices: PO BOX 644, Arthur Ryan House, 22 - 24 Parnell Street, Dublin, County / Dublin postal district Dublin 1, IE · 41 West Street, Reading, England RG1 1, GB
