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Jobs at PNW Insurance Group (Now Hiring) — 2 open

PNW Insurance Group

Personal Lines Insurance - Senior Account Manager

United States · Remote Solely

$52k–$70k/yr

Mid level

Benefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development PNW Insurance Group is an independent insurance agency built on a …

Skills: Personal Lines Insurance, Account Management, Policy Servicing, Coverage Guidance, Remarketing

PNW Insurance Group

Property & Casualty Insurance Account Manager

United States · Remote Solely

$50k–$70k/yr

Mid level

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development (Pacific Standard Time Zone preferred) Growing Independent …

Skills: Prioritization, Task Management, Detail Oriented, Follow Through, Teamwork

Personal Lines Insurance - Senior Account Manager

PNW Insurance Group

United States • Remote Solely

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Mid level

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  • $52k–$70k/yr
  • Full-time
  • 401(k) matching, Bonus based on performance, Competitive salary, Health insurance, Opportunity for advancement, Paid time off
  • Posted 131d ago
  • ~40 hrs/week

Responsibilities

Manage a personal lines book of business by providing coverage guidance, handling policy changes, and conducting account reviews. Support client retention through proactive communication and collaboration with producers and service teams.

Requirements

Requires an active Property & Casualty license and at least 3 years of personal lines account management experience. Candidates must possess strong coverage knowledge and the ability to work independently in a remote environment.

Full job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
PNW Insurance Group is an independent insurance agency built on a simple belief: clients deserve thoughtful advice, proactive service, and a team they can trust.

We are a growth-oriented agency known for strong relationships, high service standards, and a culture grounded in our core values: Trustworthy, Kind, Innovative, and Reliable.

Our team operates in a collaborative, accountable environment where experienced professionals are empowered to own their work, solve problems, and continually improve how we serve clients.

We are not a call-center environment. We are a relationship-driven advisory team that values professionalism, communication, and follow-through.

About the Role

We are seeking a licensed and experienced Personal Lines Account Manager who thrives in a fast-paced, high-standards environment and takes pride in delivering exceptional client experiences.

This is a fully remote role working with an established book of business, supporting clients through policy service, coverage guidance, and proactive account management.

The ideal candidate is detail-oriented, highly organized, confident communicating with clients, and comfortable taking ownership of accounts.

What You’ll Do

  • Manage a personal lines book of business with a client-first mindset

  • Provide coverage guidance and professional recommendations

  • Handle policy changes, endorsements, renewals, and remarkets

  • Conduct account reviews and identify coverage gaps

  • Support retention efforts through proactive communication

  • Collaborate with producers and service team members

  • Document activity and maintain accurate file documentation

  • Follow established workflows and service standards

What We’re Looking For

  • Active Property & Casualty license (required)

  • 3+ years personal lines account management experience

  • Strong coverage knowledge (home, auto, umbrella, etc.)

  • Experience working within an agency management system

  • Excellent written and verbal communication skills

  • Strong organization and time management

  • Ability to prioritize and manage multiple tasks

  • High level of accountability and follow-through

  • Comfortable working independently in a remote environment

What Sets You Apart

  • You take ownership and don’t wait to be told what to do

  • You are proactive with clients rather than reactive

  • You care about doing things the right way, not the easy way

  • You communicate clearly and professionally

  • You enjoy being part of a team that holds a high bar

What You Can Expect From Us

  • Supportive leadership that values your expertise

  • Clear expectations and structured workflows

  • Collaborative team environment

  • A culture focused on continuous improvement

  • Opportunity to grow with a stable, expanding agency

  • Competitive compensation based on experience

This is a remote position.

Related keywords

Property & Casualty LicensePersonal LinesInsurance AgencyHome InsuranceAuto InsuranceUmbrella InsuranceAgency Management SystemPolicy EndorsementsRenewalsRemarketsAccount ReviewsCoverage GapsClient RetentionRemote Work

About PNW Insurance Group

LinkedInVisit site

You built your business from the ground up — Let us help you protect it with insurance that actually makes sense.

Industry
Insurance Agencies and Brokerages
Company size
11-50 employees
Founded
2014
Headquarters
Puyallup, WA
LinkedIn followers
275

At PNW Insurance Group, we’re not here to sell you a policy and disappear into the mist. We’re here to guide you through the insurance journey with clarity, kindness, and a touch of good humor (because let’s face it, insurance could use a little of that). Our team helps individuals, families, and businesses understand their coverage, avoid nasty surprises, and feel confident about their protection. We translate the insurance world into plain English, help you compare your options, and walk beside you as life changes so your coverage actually keeps up. Whether you’re buying your first home, expanding your business, or just trying to make sense of the paperwork avalanche, we’ll be your steady hand on the trail. Because insurance isn’t just about policies. It’s about protecting what matters most and doing it with people you trust. PNW Insurance Group is happy to assist you with your business insurance and personal insurance needs. We serve Washington, Idaho, Montana, Oregon and Arizona.

Offices: 615 E Pioneer St Ste 210, Puyallup, WA 98372, US · Shared Office, Monroe , WA 98272, US · 1920 Main Street suite 9A, Ferndale, WA 98248, US

View all jobs at PNW Insurance Group

About PNW Insurance Group

LinkedInVisit site

You built your business from the ground up — Let us help you protect it with insurance that actually makes sense.

Industry
Insurance Agencies and Brokerages
Company size
11-50 employees
Founded
2014
Headquarters
Puyallup, WA
LinkedIn followers
275

At PNW Insurance Group, we’re not here to sell you a policy and disappear into the mist. We’re here to guide you through the insurance journey with clarity, kindness, and a touch of good humor (because let’s face it, insurance could use a little of that). Our team helps individuals, families, and businesses understand their coverage, avoid nasty surprises, and feel confident about their protection. We translate the insurance world into plain English, help you compare your options, and walk beside you as life changes so your coverage actually keeps up. Whether you’re buying your first home, expanding your business, or just trying to make sense of the paperwork avalanche, we’ll be your steady hand on the trail. Because insurance isn’t just about policies. It’s about protecting what matters most and doing it with people you trust. PNW Insurance Group is happy to assist you with your business insurance and personal insurance needs. We serve Washington, Idaho, Montana, Oregon and Arizona.

Offices: 615 E Pioneer St Ste 210, Puyallup, WA 98372, US · Shared Office, Monroe , WA 98272, US · 1920 Main Street suite 9A, Ferndale, WA 98248, US

View all jobs at PNW Insurance Group

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