Knoxville, Tennessee, United States · On-site
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logi…
Skills: Workforce Planning, Scenario Modeling, Labor Forecasting, Workforce Optimization, Organizational Design
Marengo, Ohio, United States · On-site
$50k–$72k/yr
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logi…
Skills: Team Leadership, Customer Service, P&L Analysis, Inventory Control, Hospitality
Knoxville, Tennessee, United States · On-site
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logi…
Skills: Contract Lifecycle Management, CLM System Operation, Drafting Contracts, DocuSign, Jira
Knoxville, Tennessee, United States · On-site
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logi…
Skills: Claims Investigation, Claims Negotiation, Liability Settlement, PII Management, HIPAA Compliance
Hampton, New Jersey, United States · On-site
$15/hr–$19/hr
Company Description Pay Rates Starting between: $15.92 - $19.83 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Customer Service, Cash Handling, Inventory Management, Computer Literacy, Teamwork
Midland, Texas, United States · On-site
$15/hr–$23/hr
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logi…
Skills: Customer Service, Retail Operations, Employee Supervision, Teamwork, Computer Proficiency
Black River Falls, Wisconsin, United States · On-site
$12/hr–$16/hr
Company Description Pay Rates Starting between: $12.20 - $16.53 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Customer Service, Cash Handling, Inventory Management, Computer Literacy, Teamwork
Latta, South Carolina, United States · On-site
$11/hr–$14/hr
Company Description Pay Rates Starting between: $11.12 - $14.05 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Customer Service, Cash Handling, Inventory Management, Teamwork, Computer Literacy
Latta, South Carolina, United States · On-site
$11/hr–$16/hr
Company Description Pay Rates Starting between: $11.90 - $16.30 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Janitorial Maintenance, Customer Service, Facility Cleaning, General Repair, Waste Management
Birmingham, Alabama, United States · On-site
$11/hr–$14/hr
Company Description Pay Rates Starting between: $11.38 - $14.88 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Customer Service, Cash Handling, Inventory Management, Computer Literacy, Teamwork
Daleville, Indiana, United States · On-site
$11/hr–$14/hr
Company Description Pay Rates Starting between: $11.38 - $14.88 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Customer Service, Cash Handling, Inventory Management, Teamwork, Computer Literacy
Hammond, Louisiana, United States · On-site
$11/hr–$15/hr
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logi…
Skills: Cash Handling, Team Leadership, Customer Service, Conflict Resolution, Sales
Abilene, Texas, United States · On-site
$11/hr–$16/hr
Company Description Pay Rates Starting between: $11.95 - $16.95 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Customer Service, Food Preparation, Teamwork, Inventory Management, Food Safety
Abilene, Texas, United States · On-site
$12/hr–$18/hr
Company Description Pay Rates Starting between: $12.50 - $18.23 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Janitorial Maintenance, Facility Cleaning, General Repair, Customer Service, Waste Management
Franklin, Kentucky, United States · On-site
$13/hr–$19/hr
Company Description Pay Rates Starting between: $13.15 - $19.18 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Janitorial Maintenance, Facility Cleaning, General Repair, Customer Service, Waste Management
Murfreesboro, Tennessee, United States · On-site
$11/hr–$15/hr
Company Description Pay Rates Starting between: $11.60 - $15.70 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Customer Service, Cash Handling, Inventory Management, Teamwork, Computer Literacy
Atoka, Oklahoma, United States · On-site
$11/hr–$16/hr
Company Description Pay Rates Starting between: $11.95 - $16.95 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Customer Service, Food Preparation, Teamwork, Inventory Management, Food Safety
Orla, Texas, United States · On-site
$14/hr–$19/hr
Company Description Pay Rates Starting between: $14.05 - $19.00 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Customer Service, Cash Handling, Inventory Management, Teamwork, Computer Literacy
Dunnigan, California, United States · On-site
$20/hr–$23/hr
Company Description Pay Rates Starting between: $20.00 - $23.78 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Guest Service, Sales Transactions, Food Preparation, Food Safety, Teamwork
Dunnigan, California, United States · On-site
$20/hr–$23/hr
Company Description Pay Rates Starting between: $20.00 - $23.78 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Customer Service, Cash Handling, Inventory Management, Computer Literacy, Teamwork
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Serves as a subject matter expert to define and drive enterprise workforce planning frameworks and complex scenario modeling. Partners with senior leadership to align workforce strategy with long-term business objectives and optimize labor investments.
Requires a bachelor's degree and at least ten years of experience in workforce planning, analytics, or operations strategy. Proficiency in advanced analytics tools like SQL and Excel, as well as experience with Workday or UKG, is essential.
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Serves as a subject matter expert for Workforce Planning, partnering with senior leaders across Operations, Finance, HR, and Technology to define and drive workforce planning initiatives. This role establishes enterprise workforce planning frameworks, leads complex scenario modeling, and shapes workforce decision-making across field and corporate populations.
Acts as a strategic advisor to leadership on workforce strategy, workforce optimization, and workforce transformation, while influencing the integration of workforce planning capabilities into enterprise processes and technology platforms, including Workday and UKG.
In this role you will:
#LI-EM1
Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members. Pilot Flying J services over a million guests every day. History Founded by James Haslam II, the first Pilot gas station was opened in Gate City, Virginia, in 1958. After more than four decades of rapid growth, expansion and partnership, Pilot and Marathon Oil Company entered an agreement to form Pilot Travel Centers in 2001. Over the years, Pilot Travel Centers experienced significant growth and expanded internationally, opening its first travel center in Canada in 2006. In 2007, Pilot bought Marathon Petroleum’s shares and entered a new partnership with CVC Capital Partner in 2008. Two years later, Pilot Travel Centers and Flying J Inc. entered an agreement, officially creating Pilot Flying J on July 1, 2010. Culture Pilot Flying J is a family-owned and operated business. While much has changed over the last fifty-plus years, Pilot Flying J stands by the same principles upon which it was founded decades ago: integrity, customer service and valuing team members.
Offices: 5508 Lonas Rd., Knoxville, Tennessee 37909, US
Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members. Pilot Flying J services over a million guests every day. History Founded by James Haslam II, the first Pilot gas station was opened in Gate City, Virginia, in 1958. After more than four decades of rapid growth, expansion and partnership, Pilot and Marathon Oil Company entered an agreement to form Pilot Travel Centers in 2001. Over the years, Pilot Travel Centers experienced significant growth and expanded internationally, opening its first travel center in Canada in 2006. In 2007, Pilot bought Marathon Petroleum’s shares and entered a new partnership with CVC Capital Partner in 2008. Two years later, Pilot Travel Centers and Flying J Inc. entered an agreement, officially creating Pilot Flying J on July 1, 2010. Culture Pilot Flying J is a family-owned and operated business. While much has changed over the last fifty-plus years, Pilot Flying J stands by the same principles upon which it was founded decades ago: integrity, customer service and valuing team members.
Offices: 5508 Lonas Rd., Knoxville, Tennessee 37909, US
