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Network Engineer - Buffalo, NY (hybrid)

Buffalo, New York, United States · Hybrid

$85k–$110k/yr

Senior

PCI is seeking an experienced Network Engineer to join our Technical Operations team. This is a highly accountable, client-facing role responsible for designing, implementing, supporting, and continuously improving netwo…

Skills: Network Design, LAN/WAN Implementation, Firewall Management, TCP/IP, DNS

PCI logo

Network Engineer - Buffalo, NY (hybrid)

PCI

Buffalo, New York, United States • Hybrid

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Senior

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  • $85k–$110k/yr
  • Full-time
  • bachelor degree, professional certificate
  • Posted 12d ago
  • ~40 hrs/week

Responsibilities

Design, implement, and support secure network environments across a multi-tenant managed services model. This includes optimizing firewalls, managing escalated incidents, and developing standardized network templates and runbooks.

Requirements

Requires strong knowledge of TCP/IP, routing, switching, and firewall technologies like Palo Alto and Sophos. Relevant certifications such as CCNA, CCNP, or PCNSE are preferred along with strong client-facing communication skills.

Full job description

PCI is seeking an experienced Network Engineer to join our Technical Operations team. This is a highly accountable, client-facing role responsible for designing, implementing, supporting, and continuously improving network environments across a multi-tenant managed services model.

We are looking for someone with a strong technical foundation, a builder mindset, and the ability to create scalable, repeatable solutions across diverse client environments. The ideal candidate is curious, proactive, and comfortable owning network outcomes from design through support and optimization.

About PCI

PCI is Western New York’s leading information technology service provider. For more than 40 years, we’ve focused on core client relationships, controlled growth, and IT infrastructure support services. Our clients leverage our IT and industry expertise across cloud computing, IT-as-a-Service, IT security, and service desk support. At PCI, our mission is to provide certainty in an uncertain world—enabling our employees and clients alike to sleep better at night.

What You’ll Do

As a Network Engineer, you will play a key role in delivering secure, reliable, and standardized network solutions for both internal and client environments. Responsibilities include:

  • Designing and implementing LAN, WAN, wireless, segmentation, and hybrid-cloud network solutions
  • Supporting and optimizing firewalls, switches, wireless platforms, VPNs, and secure remote access tools
  • Troubleshooting network performance issues including routing, DNS, latency, and packet loss
  • Managing escalated incidents and driving issues through resolution with clear communication and follow-through
  • Developing network standards, templates, runbooks, and documentation to improve consistency and scale
  • Supporting onboarding, infrastructure changes, upgrades, lifecycle planning, and long-term supportability
  • Partnering with internal teams and clients to align technical solutions with business needs
  • Identifying opportunities to improve existing environments and drive standardization where appropriate
  • Participating in a rotating after-hours support and maintenance schedule

Required Qualifications

  • Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless, and firewall concepts
  • Experience with network security platforms and readiness to work within standard firewall technologies, such as Palo Alto and Sophos
  • Ability to work independently, make sound technical decisions, and own issues through completion
  • Strong troubleshooting, communication, and client-facing skills
  • Relevant certifications such as CCNA, CCNP, PCNSE, Azure Network Engineer Associate, or equivalent practical expertise

Preferred Qualifications

  • Experience designing, implementing, and supporting network solutions across multiple client environments, ideally in an MSP or fast-paced service model
  • Experience with Azure networking, VPN Gateway, and hybrid connectivity
  • Familiarity with monitoring and visibility tools such as Auvik
  • Exposure to Microsoft 365 and hybrid identity environments
  • Experience with scripting, automation, APIs, or templating to improve repeatability and scale
  • Bachelor’s degree in Computer Science, Information Technology, or a related field preferred; equivalent experience considered

What Sets You Apart

  • You take ownership and follow through
  • You think beyond one-off fixes and build for scale
  • You communicate proactively and professionally
  • You enjoy learning new technologies and applying them in practical ways
  • You balance standards with flexibility while keeping supportability and client outcomes in focus

Role Details

  • FLSA Category: Exempt, full-time
  • Supervisory Responsibilities: None
  • Location: Buffalo, NY (hybrid)
  • Work Environment: Professional office and IT environment, with occasional travel to client sites for on-site support and deployments
  • Other Expectations: Reliable high-speed internet and a smartphone are required for authentication and on-call support
  • Compensation Range: $85,000 - $110,000 annual salary

Related keywords

TCP/IPDNSDHCPVLANsRoutingSwitchingWirelessFirewallsPalo AltoSophosCCNACCNPPCNSEAzure Network Engineer AssociateAzure NetworkingVPN Gateway

About PCI

LinkedInVisit site

Instant Expertise. Instant Scale.

Industry
Information Technology & Services
Company size
51-200 employees
Founded
1981
Headquarters
Buffalo, New York
LinkedIn followers
3,252

PCI's goal is to provide expert IT capabilities that establish compliance in a cost-effective manner which allow businesses to focus on their core competency. PCI provides professional managed IT services and IT infrastructure management services. We specialize in building robust and customized support models that service our clients. As an experienced industry leader our IT infrastructure support and managed IT services expertise can help companies reduce costs and increase effectiveness today, tomorrow and into the future. Our experienced and talented IT professionals provide our clients with best-practice and validated solutions that meet their needs and protect the business. PCI is proud to be a family-run organization with a professional culture that fosters a commitment to PCI and our clients'​ businesses. The result is a highly competent technical team that provides exceptional customer service while leading fulfilling professional careers. PCI is a certified Microsoft Solutions Partner for Modern Work and we are proud to provide support services, hardware, and software offerings from our other partners - such as Citrix, NetApp, HP & HPE, Veeam, Cisco, etc. PCI is well equipped to ensure success for your IT needs!

Offices: 1 w Seneca St, Suite 3000, Buffalo, New York 14203, US

Computer NetworkingData CenterCloud ServicesCybersecurityManaged IT ServicesHelp DeskIT ConsultingIT LeadershipIT InfrastructureIT Assessments
View all jobs at PCI

About PCI

LinkedInVisit site

Instant Expertise. Instant Scale.

Industry
Information Technology & Services
Company size
51-200 employees
Founded
1981
Headquarters
Buffalo, New York
LinkedIn followers
3,252

PCI's goal is to provide expert IT capabilities that establish compliance in a cost-effective manner which allow businesses to focus on their core competency. PCI provides professional managed IT services and IT infrastructure management services. We specialize in building robust and customized support models that service our clients. As an experienced industry leader our IT infrastructure support and managed IT services expertise can help companies reduce costs and increase effectiveness today, tomorrow and into the future. Our experienced and talented IT professionals provide our clients with best-practice and validated solutions that meet their needs and protect the business. PCI is proud to be a family-run organization with a professional culture that fosters a commitment to PCI and our clients'​ businesses. The result is a highly competent technical team that provides exceptional customer service while leading fulfilling professional careers. PCI is a certified Microsoft Solutions Partner for Modern Work and we are proud to provide support services, hardware, and software offerings from our other partners - such as Citrix, NetApp, HP & HPE, Veeam, Cisco, etc. PCI is well equipped to ensure success for your IT needs!

Offices: 1 w Seneca St, Suite 3000, Buffalo, New York 14203, US

Computer NetworkingData CenterCloud ServicesCybersecurityManaged IT ServicesHelp DeskIT ConsultingIT LeadershipIT InfrastructureIT Assessments
View all jobs at PCI

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