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Jobs at Pacifica Beauty (Now Hiring) — 1 open

Pacifica Beauty logoPacifica Beauty

Community & Social Manager

New York, New York, United States · Hybrid

$95k–$110k/yr

Senior

Beauty With a Higher Purpose! Pacifica Beauty has been a trailblazer in clean, cruelty-free beauty since 1996, offering natural, sustainable products that empower individuals to express their unique beauty while respecti…

Skills: Community Management, Social Media Strategy, Influencer Marketing, Creator Relationship Management, Reputation Management

Pacifica Beauty logo

Community & Social Manager

Pacifica Beauty

New York, New York, United States • Hybrid

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Senior

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  • $95k–$110k/yr
  • Full-time
  • Competitive Salary, Professional Growth and Development, Employee Discounts on Pacifica Beauty Products, Inclusive Work Culture
  • Posted 15d ago
  • ~40 hrs/week

Responsibilities

Manage creator relationships and execute social media strategies to drive engagement and brand growth. Oversee community interaction, reputation management across review platforms, and the coordination of brand events and activations.

Requirements

Requires 5+ years of experience in social media or influencer marketing and residency in the NYC area. Must be highly organized with proficiency in creator platforms and the ability to produce content for live events.

Full job description

Beauty With a Higher Purpose!

Pacifica Beauty has been a trailblazer in clean, cruelty-free beauty since 1996, offering natural, sustainable products that empower individuals to express their unique beauty while respecting the planet. Our mission is to create high-performance skincare, makeup, fragrance, and body care that promote self-care, wellness, and environmental consciousness. With a commitment to innovation, integrity, and compassion for people, animals, and the planet, we strive to inspire positive change in the beauty industry and beyond. Join us in redefining beauty and inspiring conscious living, one product and one person at a time.

About the Role

We're looking for a Community & Social Manager who thrives in fast-moving, multi-channel environments. This role sits at the intersection of community building, creator relationships, and social strategy execution. You'll build and run creator/community campaigns, manage day-to-day social community engagement, coordinate events, and monitor brand sentiment across review platforms — all while keeping a sharp eye on what's driving engagement and conversion.

This is a hands-on role for someone who can juggle multiple priorities at once, stay extremely organized under pressure, and bring both strategic instinct and operational discipline to the table. Candidates must be based in the NYC area. The role is currently remote, with the possibility of shifting to hybrid in the future.

Location: NYC Area required (role is currently remote, with potential shift to hybrid in the future)

Reports to: VP, Community

Type: Full-time

Comp: $95-$110k Based on experience

What You'll DoCommunity & Creator Management
  • Manage relationships across creator and influencer platforms (e.g., TikTok Shop, Levanta, CreatorIQ, Shopify affiliates or similar)
  • Identify, vet, and onboard creators aligned with brand voice and campaign goals
  • Build and execute creator campaigns from brief to content review to performance recap
  • Track creator performance and content licensing opportunities (Spark Ads, organic-to-paid conversion, whitelisting)
  • Cultivate creator relationships beyond the campaign brief, including coordinating and attending in-person touchpoints such as coffee meetings, meals, and brand social events to build authentic, long-term partnerships
Social Strategy & Community Engagement
  • Own day-to-day community engagement across brand social channels (comments, DMs, community interaction)
  • Execute social strategy aligned with broader brand and marketing goals
  • Monitor trends and proactively suggest campaign or community opportunities
Reputation & Review Management
  • Monitor and respond to reviews across platforms (e.g., Google, Sephora, Ulta, Amazon, Trustpilot)
  • Flag recurring product or customer service themes to relevant internal teams
  • Maintain brand voice and tone across all public-facing responses
Events & Collaboration
  • Coordinate logistics for brand events, activations, and creator collaborations (in-person and virtual)
  • Attend and support NYC-based events, pop-ups, and creator meetups as needed
  • Partner cross-functionally with marketing, PR, and product teams to align event strategy with broader campaigns
  • Own content strategy and capture at brand events and activations, from shot lists to on-site production, ensuring content is optimized for social and community channels
What You Bring
  • 5+ years of experience in social media, community management, or influencer/creator marketing
  • Must live in the NYC area
  • Extremely organized, with strong attention to detail and the ability to manage multiple campaigns and deadlines simultaneously
  • Hands-on experience with creator platforms and affiliate/licensing tools
  • Strong writing skills and an ear for brand voice across different channels and audiences
  • Experience with review/reputation management platforms
  • Data-curious: comfortable pulling basic performance metrics and translating them into next steps
  • Event planning and cross-functional event collaboration experience, in-person or virtual
  • Experience producing or overseeing content at live events (photo/video capture, real-time posting, recap content)
  • A collaborative, low-ego approach — this role works closely with cross-functional teams
  • Ability to travel to and attend NYC-based events and corporate meetings, plus periodic travel outside the NYC area for company business (typically 4+ times per year)
  • Ability to work hybrid in the NYC area as needed
Nice to Have
  • Experience in beauty, wellness, or CPG is a huge plus!
  • Familiarity with Spark Ads, TikTok Shop, or content licensing models
  • Basic design or content editing skills (Canva, CapCut, or similar)
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Employee discounts on Pacifica Beauty products.
  • A supportive and inclusive work culture that values diversity, creativity, and innovation.
  • Meaningful work that makes a positive impact on people and the planet.

Join Pacifica Beauty in our mission to redefine beauty and inspire conscious living. Together, we can create a brighter, more beautiful future for all. Apply now to join our passionate team!

Related keywords

TikTok ShopLevantaCreatorIQShopify AffiliatesSpark AdsWhitelistingGoogle ReviewsSephoraUltaAmazonTrustpilotCanvaCapCutCPGBeauty IndustryClean Beauty

About Pacifica Beauty

LinkedInVisit site

Made with compassion for the planet, animals and you.

Industry
Manufacturing
Company size
51-200 employees
Headquarters
Carpinteria, CA
LinkedIn followers
24,389

Built with compassion for the planet, animals and you. Pacifica is the most innovative natural beauty company. We started the revolution in natural beauty 25 years ago and have remained the leader in the category. We are committed to using natural ingredients that are skin beneficial, non-toxic, and safe. All of our products are 100% vegan and cruelty-free and PETA certified. Our product range includes color cosmetics, skin care, body and perfume.

Offices: xx, Carpinteria, CA 93013, US

BeautyPersonal HealthManufacturing
View all jobs at Pacifica Beauty

About Pacifica Beauty

LinkedInVisit site

Made with compassion for the planet, animals and you.

Industry
Manufacturing
Company size
51-200 employees
Headquarters
Carpinteria, CA
LinkedIn followers
24,389

Built with compassion for the planet, animals and you. Pacifica is the most innovative natural beauty company. We started the revolution in natural beauty 25 years ago and have remained the leader in the category. We are committed to using natural ingredients that are skin beneficial, non-toxic, and safe. All of our products are 100% vegan and cruelty-free and PETA certified. Our product range includes color cosmetics, skin care, body and perfume.

Offices: xx, Carpinteria, CA 93013, US

BeautyPersonal HealthManufacturing
View all jobs at Pacifica Beauty

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