Chicago, Illinois, United States · On-site
$91k–$136k/yr
As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. Join us and disco…
Skills: Microsoft Office, Analytical Skills, Communication Skills, Quality Tools, SPC
Chicago, Illinois, United States · On-site
$68k–$101k/yr
As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. Join us and disco…
Skills: Team Leadership, Performance Management, Resource Allocation, Root Cause Analysis, Good Manufacturing Practices
Aurora, Illinois, United States · On-site
$138k–$206k/yr
As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. Join us and disco…
Skills: Culinary Strategy, Innovation Leadership, Strategic Thinking, Analytical Thinking, Customer Presence
Oakland, Iowa, United States · On-site
As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. Join us and disco…
Skills: Maintenance Supervision, HVAC, Electrical, Electronic, Mechanical
Chicago, Illinois, United States · On-site
$73k–$109k/yr
As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. Join us and disco…
Skills: EHS Compliance, Safety Auditing, Root Cause Analysis, Workers Compensation Management, EHS Training
Tipton, Indiana, United States · On-site
Job Responsibilities Communicate with Operators to maintain a continuous flow of material and no shortages. Supply continuously the required components or ingredients to the production department assigned. Ensure materia…
Skills: Microsoft Office Suite, Forklift Operation, Pallet Jack Operation, Inventory Management, GMP Compliance
West Jordan, Utah, United States · On-site
This role is responsible for moving raw materials and finished product between the production areas, storage and docks using a riding pallet jack or forklift. Job Responsibilities • Transfer raw materials from stora…
Skills: Forklift Operation, Pallet Jack Operation, Microsoft Office Suite, Inventory Organization, Workplace Safety
Chicago, Illinois, United States · On-site
*We are hiring for BOTH 1st and 2nd shift* This role is responsible for entry level general labor while maintaining a safe work environment and adhering to policies and procedures. Under immediate direction performs a va…
Skills: Manual Labor, Equipment Setup, Product Inspection, Troubleshooting, Lockout/Tag-out
West Jordan, Utah, United States · On-site
Job Description: MAJOR POSITION RESPONSIBILITIES Lead the work of departmental employees by assigning tasks, verifying completion of tasks, rotating assignments, and enforcing company safety and work rules. Investigate a…
Skills: Team Leadership, SAP, Microsoft Excel, GMP, Food Processing
Chicago, Illinois, United States · On-site
Under direct supervision is responsible for breaking down, trimming, and slicing, sub primals to customer specifications and standards. Job Responsibilities • Use specialized equipment to trim and break down sub pri…
Skills: Knife Skills, Meat Trimming, Sub Primal Breakdown, Equipment Maintenance, Food Safety
Chicago, Illinois, United States · On-site
$26/hr–$39/hr
Responsible for supervising employees and activities involved in ensuring the safe production of a wide range of products in compliance with company, customer and government requirements that meet required quality specif…
Skills: Planning, Organizing, Coordinating, Leadership, Microsoft Office Suite
Oakland, Iowa, United States · On-site
$24/hr–$37/hr
Build Your Future with OSI Group At OSI, we believe our people are the driving force behind our success. For more than a century, we’ve been committed to delivering high-quality food products, fueled by a culture o…
Skills: Industrial Maintenance, Mechanical Skills, Conveyors, Gearboxes, Electrical Systems
Oakland, Iowa, United States · On-site
As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. Join us and disco…
Skills: Maintenance Supervision, HVAC, Electrical Systems, Mechanical Systems, Preventative Maintenance
Morristown, Indiana, United States · On-site
As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. Join us and disco…
Skills: Food Safety Management, Quality Assurance, People Leadership, Regulatory Compliance, Sanitation Management
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Acts as a liaison between customers and the company to manage complaint investigations, product roll-outs, and restaurant training. Responsible for ensuring manufacturing compliance with customer specifications and conducting sensory evaluations.
Requires a Bachelor's degree in Food Science, Animal Science, or a related field with 2 to 5 years of food industry experience at the plant level. Must be able to travel at least 30% of the time and possess strong analytical skills.
As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.
Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We’re looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.
The OSI Field Service will serve as a liaison between key customers and OSI in supporting complaint investigation, in-restaurant product assessment, product roll-out (regional and national), customer database management, restaurant training and procedures, store validations; and managing Distribution Center complaints, projects, and credit system.
Job Responsibilities
Provide technical and customer relationship support to the customer’s restaurant team.
Review complaints at the store level and support plant QA investigation.
Support development of restaurant procedures, and in-store product/equipment validation (e.g. grill performance, product preparation).
Support OSI product roll-out and training.
Collect, track and trend restaurant complaints. Present data on an ongoing basis to OSI facilities and OSI leadership.
Perform Distribution Center visit and support customer QA and Supply Chain departments on projects related to distribution (cold chain, traceability) and investigation of complaints originated or found at the distribution centers.
Be a resource for OSI and customers on Sensory Evaluations. Conduct sensory evaluations at the store or OSI facilities, when needed. Develop and conduct sensory training on new and existing products.
Ensure manufacturing facilities are in compliance with customer specifications.
Support the OSI Corporate Quality Assurance Department in managing emerging quality and food safety risks.
Contributes to innovation, troubleshooting, and brainstorming ideas in a team environment.
Experience & Skills
Knowledge of Microsoft Office and Computer Skills.
2+ to 5 years of relevant work experience in the food industry (plant level).
Excellent analytical and communication skills.
Understanding of Quality Tools and SPC.
Technical Learning – Picks up technical skills quickly.
Ability to travel a minimum of 30% of the time required.
Experience in Sensory Evaluation is a plus.
Ability to follow directions, work well independently or in a group, and communicate opinions effectively.
Education
Bachelor's degree in food science, Animal Science, Nutrition, Culinary Sciences, Biology, or related field required.
Compensation & Benefits
The base salary for this position ranges from a low of $90,640.00 to a maximum of $135,960.00 USD, with offers typically between the low and middle of the range, based on education, skills, experience and internal equity among other factors. This role is also eligible to participate in the company annual discretionary bonus plan based on company and individual performance. As part of a complete total rewards package, OSI also offers comprehensive paid time off (sick, vacation, holidays and other programs), 401k with matching company contributions, a full suite of benefit offerings (medical, dental, vision, life, disability and other voluntary coverages) for you and your family and educational assistance with opportunities for professional development.
Work Environment
Position requires the physical agility to perform continuous lifting up to 15 pounds, bending, squatting, pushing, pulling, stretching/reaching, use hands or fingers, talk, hear, feel objects, tools, controls and standing/walking on concrete flooring.
Work can be performed within a manufacturing plant environment with noise, extreme temperatures, and significant movement of powered equipment, people and conveyor.
Work is generally performed within a business professional office environment, with standard office equipment available.
Position requires the physical ability to stand/walk for duration of required work hour.
OSI is the premier global supplier of custom value-added food products to the world’s leading foodservice and retail food brands. As one of the largest privately held companies in the United States, we offer unparalleled resources and reach. The extensive capabilities of OSI, including custom food product development and global food supply chain management from sourcing through processing and distribution, allow us to deliver custom food products that fit your operation and maximize your opportunity. With more than 65 facilities and 20,000 employees in 17 countries focused on making high quality custom food products, OSI can support your operation’s global presence or future growth with responsiveness and consistency. We can help ensure that your customers have a quality experience nearly anywhere in the world.
Offices: 1225 Corporate Blvd., Aurora, IL 60505, US
OSI is the premier global supplier of custom value-added food products to the world’s leading foodservice and retail food brands. As one of the largest privately held companies in the United States, we offer unparalleled resources and reach. The extensive capabilities of OSI, including custom food product development and global food supply chain management from sourcing through processing and distribution, allow us to deliver custom food products that fit your operation and maximize your opportunity. With more than 65 facilities and 20,000 employees in 17 countries focused on making high quality custom food products, OSI can support your operation’s global presence or future growth with responsiveness and consistency. We can help ensure that your customers have a quality experience nearly anywhere in the world.
Offices: 1225 Corporate Blvd., Aurora, IL 60505, US
