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Jobs at Odyssea (Now Hiring) — 2 open

Odyssea logoOdyssea

Individual Giving Officer – Acquisition & Retention

Municipality of Athens, Attica, Greece · Hybrid

Mid level

🌍We're Hiring: Individual Giving Officer – Acquisition & Retention About Odyssea Odyssea is a Non-Profit Organisation in Greece, with sites across Attika and Thessaloniki. Our mission is to ensure that people have equal…

Skills: Fundraising, Donor Acquisition, Donor Retention, Donor Stewardship, CRM Management

Odyssea logoOdyssea

Adult Trainer – Practical Electronics

Municipal Unit of Agios Ioannis Rentis, Attica, Greece · On-site

Mid level

🌍We're Hiring: Adult Trainer – Practical Electronics About Odyssea Odyssea is a Non-Profit Organisation in Greece, with sites across Attika and Thessaloniki. Our mission is to ensure that people have equal opportunities…

Skills: Curriculum Design, Adult Education, Practical Electronics, Laboratory Instruction, Workplace Safety

Odyssea logo

Individual Giving Officer – Acquisition & Retention

Odyssea

Municipality of Athens, Attica, Greece • Hybrid

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Mid levelHybrid · 4 days in office

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  • Contract
  • Extra Holiday Days, Personal Learning Days, Company Learning Contribution, Volunteer Days Off, Hybrid Work Model, Private Health Insurance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The role is responsible for developing and implementing the organization's individual giving program, focusing on donor acquisition and retention. It involves coordinating fundraising campaigns, overseeing telemarketing operations, and managing donor data via CRM systems.

Requirements

Candidates need experience in fundraising, marketing, or donor care, along with strong analytical and organizational skills. Fluency in both Greek and English and proficiency with CRM databases are required.

Full job description

🌍We're Hiring: Individual Giving Officer – Acquisition & Retention



About Odyssea

Odyssea is a Non-Profit Organisation in Greece, with sites across Attika and Thessaloniki. Our mission is to ensure that people have equal opportunities by harnessing the power of knowledge for employment and personal development. Our vision is to build a world where all young people thrive by realising their full potential.

We place people at the heart of the programs and services we develop, aiming to meet their needs and help them gain the skills and confidence to become self-reliant and productive members of society. Odyssea follows the principles of transparency, neutrality, and accountability — offering equal upskilling and reskilling opportunities for all, regardless of gender, origin, religion, belief, disability, age, or sexual orientation.

As Odyssea continues its significant expansion, we invite a motivated individual to be a driving force in our mission. If you genuinely want to make a significant impact on people's lives, this is a great position for you!



📍 Location: Athens, Greece
🕒 Job Type: Full-time | Fixed-term Contract (6 months, with possibility of renewal)

📈 Reports to: Individual Giving Specialist



Position Purpose

The Individual Giving Officer – Acquisition & Retention is responsible for the development, implementation and day-to-day operations of the organisation’s individual giving programme. The role combines donor acquisition, donor retention and development, oversight of supporter care and telemarketing activities, as well as the establishment of processes and systems that support the long-term growth of Individual Giving.



Key Responsibilities

Individual Giving Development

  • Contribute to the design and implementation of the individual giving strategy.
  • Develop and implement donor acquisition, retention and upgrade initiatives.
  • Monitor performance and recommend improvements based on results and data analysis.

Fundraising Campaigns & Donor Engagement

  • Coordinate and implement fundraising campaigns across online and offline channels.
  • Liaise with external agencies, suppliers and service providers as required.
  • Develop supporter engagement and stewardship activities to strengthen donor relationships and loyalty.

Supporter Care & Telemarketing Oversight

  • Ensure effective supporter communication and a high-quality donor experience.
  • Oversee telemarketing operations and relevant external partners.
  • Monitor service quality, compliance with agreed procedures and achievement of performance targets.

Processes, Systems & Reporting

  • Support the management and effective use of donor data through CRM and related systems.
  • Develop and improve processes, tools and workflows that strengthen the Individual Giving function.
  • Monitor key performance indicators (KPIs) and prepare regular reports.
  • Work closely with Communications, Finance and Fundraising teams to achieve departmental objectives.

Qualifications & Experience

  • Experience in fundraising, marketing, donor care or customer relationship management.
  • Experience coordinating campaigns and external suppliers or agencies.
  • Strong analytical skills and ability to monitor and interpret performance data.
  • Excellent communication and organisational skills.
  • Fluency in Greek and English.
  • Experience with CRM systems and donor databases.



What we offer to make your work-life awesome! 🌟:

  • 🏖️ 3 extra holiday days than your PTO (your paid time off as stipulated by Greek law) + 2 extra days off (Good Friday and Pentecost).
  • 📚 3 personal learning days per annum with a 100€ company contribution
  • 🤝 2 volunteer days off per year to be used at another organisation
  • 🌐 Hybrid work model: 1 remote day per week, based on current policy
  • 💪 Private health insurance



Recruitment Process:

1st Interview: HR Generalist & Individual Giving Specialist

2nd Interview: CEO & CTO

Related keywords

Individual GivingNon-ProfitDonor AcquisitionDonor RetentionCRMFundraising CampaignsSupporter EngagementTelemarketingKPIsStewardshipDonor DatabasesUpskillingReskilling

About Odyssea

LinkedInVisit site

Odyssea offers a variety of vocational training programs & employability services for vulnerable social groups.

Industry
Education Administration Programs
Company size
51-200 employees
Founded
2016
Headquarters
Agios Ioannis Rentis, Attiki
LinkedIn followers
13,439

Odyssea is a nonprofit organization that supports young vulnerable people to have access to employment opportunities in society. We provide tailored vocational and life-skills training combined with employability services that bridge young people with the world of work and empower them to realize their full potential. Our vision is to build a world where all young people thrive by realizing their full potential. Our mission is to ensure that young people have equal opportunities in society by harnessing the power of knowledge for employment and personal development. Our Values Resilience We nurture the ability of a person to be strong, independent and successful in life Compassion We place ourselves in the shoes of others and acknowledge their needs and aspirations Innovation We challenge ourselves constantly to be the best we can be for the people we serve Integrity We are committed to our mission putting our values at the heart of our work

Offices: 17 Nikiforou Mandilara, Agios Ioannis Rentis, Attiki 182 33, GR

View all jobs at Odyssea

About Odyssea

LinkedInVisit site

Odyssea offers a variety of vocational training programs & employability services for vulnerable social groups.

Industry
Education Administration Programs
Company size
51-200 employees
Founded
2016
Headquarters
Agios Ioannis Rentis, Attiki
LinkedIn followers
13,439

Odyssea is a nonprofit organization that supports young vulnerable people to have access to employment opportunities in society. We provide tailored vocational and life-skills training combined with employability services that bridge young people with the world of work and empower them to realize their full potential. Our vision is to build a world where all young people thrive by realizing their full potential. Our mission is to ensure that young people have equal opportunities in society by harnessing the power of knowledge for employment and personal development. Our Values Resilience We nurture the ability of a person to be strong, independent and successful in life Compassion We place ourselves in the shoes of others and acknowledge their needs and aspirations Innovation We challenge ourselves constantly to be the best we can be for the people we serve Integrity We are committed to our mission putting our values at the heart of our work

Offices: 17 Nikiforou Mandilara, Agios Ioannis Rentis, Attiki 182 33, GR

View all jobs at Odyssea

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