Athens, Attica, Greece · Hybrid
Obrela Security Industries is seeking a Service Delivery Manager (SDM) to join our growing team in Athens, Greece. The SDM will be responsible for ensuring high-quality customer experience across our Managed Cyber Securi…
Skills: Customer Account Management, Service Delivery Management, Project Management, Cybersecurity Knowledge, Stakeholder Management
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The Service Delivery Manager acts as the primary point of contact for clients to ensure high-quality customer experience and align delivery outcomes with business objectives. Responsibilities include managing multiple customer accounts, overseeing onboarding, and collaborating with technical teams to maintain seamless service execution.
Candidates must have a Bachelor's degree in IT, Cybersecurity, or a related field and 3-5 years of experience in service delivery or account management. Proficiency in English and native Greek language skills, along with knowledge of current cybersecurity trends, are required.
Obrela Security Industries is seeking a Service Delivery Manager (SDM) to join our growing team in Athens, Greece. The SDM will be responsible for ensuring high-quality customer experience across our Managed Cyber Security engagements. Acting as the primary point of contact for assigned clients, the SDM will oversee service delivery, drive customer satisfaction, and align delivery outcomes with business objectives.
The ideal candidate will have a strong background in customer management, a solid understanding of managed services, and working knowledge of cyber security technologies and practices.
Key Responsibilities
Requirements
Benefits
We combine business-focused risk management with threat detection to deliver real-time cyber defence for your needs.
Obrela Security Industries is a global provider of cyber security services. Founded in 2010, Obrela delivers Real Time Cyber Risk Management combining Threat Detection and Response (MDR) with Managed Risk and Controls (MRC) services to resolve technology fragmentation while aligning technology to business objectives leading to better decision-making Our clients can rest assured and focus on their business, free from technology risks, large deployment times, maintenance and support, scalability problems, and hidden costs. Obrela has been providing security consultancy and managed services to over 500 corporations worldwide, engaging in numerous diverse projects and addressing a multitude of IS disciplines, from executive-level consulting to the development of IS risk assessment models and methods. Headquartered in London, UK, OBRELA leverages a multi-tier operational model with Global Resilience Operations Centers and Regional Operations Centers to service the EMEA market combining international experience with local support. We offer "Security Over Everything" Our mission is to ‘Keep Your Business in Business’. RECOGNISED BY GARTNER Gartner has recognised Obrela for three consecutive years as a pure-play Managed Security Services and Managed Detection and Response provider. 🠲https://www.obrela.com/obrela-is-recognised-in-the-2023-gartner-market-guide-for-mdr-services/ CONTACT Stay up to date with Obrela and follow the latest security trends through the official Obrela Security Industries pages on: ⇢ Twitter: /Obrela ⇢ Facebook: /ObrelaSec ⇢ Youtube: /ObrelaSecurity _______ ✉ [email protected] ☎+44 (0) 203 397 8723
Offices: 24th Floor, One Canada Square, Canary Wharf, London, E145AB, GB · 117 Argous str., Athens, 10441, GR · Dubai Internet City, Ground Floor, Building 16, Dubai , Dubai 00000, AE · Intersection King Fahad Road & King Abdullah Road, 6th Floor, Tower 2, Tatweer Towers, Riyadh, 6374, SA
We combine business-focused risk management with threat detection to deliver real-time cyber defence for your needs.
Obrela Security Industries is a global provider of cyber security services. Founded in 2010, Obrela delivers Real Time Cyber Risk Management combining Threat Detection and Response (MDR) with Managed Risk and Controls (MRC) services to resolve technology fragmentation while aligning technology to business objectives leading to better decision-making Our clients can rest assured and focus on their business, free from technology risks, large deployment times, maintenance and support, scalability problems, and hidden costs. Obrela has been providing security consultancy and managed services to over 500 corporations worldwide, engaging in numerous diverse projects and addressing a multitude of IS disciplines, from executive-level consulting to the development of IS risk assessment models and methods. Headquartered in London, UK, OBRELA leverages a multi-tier operational model with Global Resilience Operations Centers and Regional Operations Centers to service the EMEA market combining international experience with local support. We offer "Security Over Everything" Our mission is to ‘Keep Your Business in Business’. RECOGNISED BY GARTNER Gartner has recognised Obrela for three consecutive years as a pure-play Managed Security Services and Managed Detection and Response provider. 🠲https://www.obrela.com/obrela-is-recognised-in-the-2023-gartner-market-guide-for-mdr-services/ CONTACT Stay up to date with Obrela and follow the latest security trends through the official Obrela Security Industries pages on: ⇢ Twitter: /Obrela ⇢ Facebook: /ObrelaSec ⇢ Youtube: /ObrelaSecurity _______ ✉ [email protected] ☎+44 (0) 203 397 8723
Offices: 24th Floor, One Canada Square, Canary Wharf, London, E145AB, GB · 117 Argous str., Athens, 10441, GR · Dubai Internet City, Ground Floor, Building 16, Dubai , Dubai 00000, AE · Intersection King Fahad Road & King Abdullah Road, 6th Floor, Tower 2, Tatweer Towers, Riyadh, 6374, SA
