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Jobs at Northern Reflections (Now Hiring) — 11 open

Northern Reflections logoNorthern Reflections

STORE MANAGER

Victoria, British Columbia, Canada · On-site

$40k–$50k/yr

Mid level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Retail Management, Sales Growth, Team Leadership, Customer Experience, Visual Merchandising

Northern Reflections logoNorthern Reflections

ASSISTANT MANAGER

Calgary, Alberta, Canada · On-site

Mid level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Retail Management, Team Leadership, Sales Coaching, Recruitment, Visual Merchandising

Northern Reflections logoNorthern Reflections

SHIFT LEADER

Saskatoon, Saskatchewan, Canada · On-site

Entry level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Retail Leadership, Customer Service, Sales Goal Achievement, Visual Merchandising, Point Of Sale Transactions

Northern Reflections logoNorthern Reflections

SALES ASSOCIATE

Fredericton, New Brunswick, Canada · On-site

Entry level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Customer Service, Sales, Point Of Sale, Visual Merchandising, Communication

Northern Reflections logoNorthern Reflections

ASSISTANT MANAGER

Nepean, Ontario, Canada · On-site

$18/hr–$20/hr

Entry level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Retail Management, Team Leadership, Sales Growth, Staff Training, Recruitment

Northern Reflections logoNorthern Reflections

SALES ASSOCIATE

Victoria, British Columbia, Canada · On-site

Entry level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Customer Service, Sales, Point of Sale (POS), Visual Merchandising, Interpersonal Communication

Northern Reflections logoNorthern Reflections

SALES ASSOCIATE

Winnipeg, Manitoba, Canada · On-site

Entry level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Customer Service, Sales, Product Knowledge, Point Of Sale (POS), Visual Merchandising

Northern Reflections logoNorthern Reflections

ACCOUNTS PAYABLE SPECIALIST

Toronto, Ontario, Canada · On-site

Mid level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Accounts Payable, Invoice Processing, Vendor Reconciliation, Financial Reporting, Tax Compliance

Northern Reflections logoNorthern Reflections

ASSISTANT MANAGER

Calgary, Alberta, Canada · On-site

Mid level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Retail Management, Team Leadership, Sales Growth, Staff Training, Recruitment

Northern Reflections logoNorthern Reflections

SALES ASSOCIATE

Grande Prairie, Alberta, Canada · On-site

Entry level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Customer Service, Sales, Product Knowledge, Point Of Sale (POS), Visual Merchandising

Northern Reflections logoNorthern Reflections

SALES ASSOCIATE

Grande Prairie, Alberta, Canada · On-site

Entry level$38M raised

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits thei…

Skills: Customer Service, Sales, Point Of Sale (POS), Visual Merchandising, Communication

Northern Reflections logo

STORE MANAGER

Northern Reflections

Victoria, British Columbia, Canada • On-site

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Mid level

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  • $40k–$50k/yr
  • Full-time
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Store Manager is responsible for driving profitable sales growth and achieving financial results through the leadership of a high-performing team. They oversee all store operations, including visual merchandising, customer experience, and loss prevention practices.

Requirements

Candidates need 3-5 years of retail management experience, preferably in apparel, with a proven track record of meeting sales goals. Physical ability to handle merchandise and flexible availability for various shifts are also required.

Full job description


Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo


At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.


As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.


Reporting to the District Manager, the Store Manager, will lead all aspects of the store’s business with full accountability for driving profitable sales growth and achieving key financial results. Through attracting, developing, and inspiring a high-performing team, you will create a culture focused on delivering an exceptional customer experience.


Key Responsibilities:

  • Drive all aspects of store performance by focusing on key financials including sales, gross margin, conversion, payroll hours, expenses, and shrink.
  • Lead with a customer-first mindset to ensure an outstanding and consistent customer experience.
  • Recruit, develop, coach, and retain a high-performing, fashion-loving team through effective leadership and ongoing development.
  • Balance operational excellence with strategic thinking to increase store productivity and profitability.
  • Deliver strong brand representation through deep knowledge of the product, business, and company values.
  • Champion visual merchandising and marketing initiatives to maintain a compelling and sales-focused store environment.
  • Execute store directives in visual presentation, merchandising standards, and promotional planning.
  • Maintain a safe, clean, and organized store environment for both customers and store team.
  • Implement and monitor loss prevention practices to safeguard company assets.
  • Create and nurture a positive work culture that motivates your team and reflects core values.
  • Act as a hands-on leader, providing clear expectations, support, and accountability to drive team and individual performance.
  • Perform other duties as assigned to support overall store success.

 

Experience & Qualifications:

  • 3–5 years of retail management experience, preferably in apparel or specialty retail.
  • Proven track record of achieving sales goals and driving business performance.
  • Strong leadership and people management skills with experience recruiting, developing, and motivating a high-performing team.
  • Demonstrated ability to deliver exceptional customer service and foster a customer-focused store culture.
  • Solid understanding of key retail metrics including sales, gross margin, KPIs, conversion, and hours management.
  • Excellent communication, organizational, and time-management skills.
  • Proficient in visual merchandising, store operations, and loss prevention practices.
  • Ability to adapt to changing priorities and thrive in a fast-paced environment.
  • Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
  • Flexible availability including days, evenings, weekends, and holidays

Related keywords

RetailApparelSpecialty RetailGross MarginConversion RatePayroll ManagementShrinkageKPIsStore OperationsBrand RepresentationPromotional PlanningMerchandising StandardsCustomer-First MindsetPeople ManagementFashion Retail

About Northern Reflections

LinkedInVisit site

Crafting thoughtful wardrobe essentials since 1985. Modern Style. Classic Quality. Proudly Canadian.

Industry
Retail
Company size
1,001-5,000 employees
Founded
1985
Headquarters
Toronto, Ontario
LinkedIn followers
6,392
Total funding
$38M

Established in 1985, Northern Reflections has become a trusted brand known for our fashionable, unique clothing designed to comfortably fit and flatter a woman’s body. We began with one store in Guelph, Ontario, and today have 100+ stores coast to coast. Our exclusively-designed collections, flare for colour and our comfort-tailored garments have built a very loyal following. Our friendly and knowledgeable Store Associates, and the overall brand experience, turn customers into long time friends. The Northern Reflections team is passionate about creating one-of-a-kind items and beautiful collections that reflect current fashion trends. We are devoted to developing superb quality fabrics, finishes and details in every style we produce. When entering a Northern Reflections store, that season’s latest fashions and colour pallets are instantly visible, and our Store Associates are there to help our customers put together great fitting, figure flattering, versatile looks that will enhance every wardrobe. As our business has grown and our fashions have evolved, Northern Reflections’ vision has remained constant: we are "Devoted to our customers, passionate about our brand, and inspired by our people."​

Offices: 21 Four Seasons Place, 2nd Floor, Toronto, Ontario M9B 6J8, CA

E-CommerceOnline ForumsFashionRetail
View all jobs at Northern Reflections

About Northern Reflections

LinkedInVisit site

Crafting thoughtful wardrobe essentials since 1985. Modern Style. Classic Quality. Proudly Canadian.

Industry
Retail
Company size
1,001-5,000 employees
Founded
1985
Headquarters
Toronto, Ontario
LinkedIn followers
6,392
Total funding
$38M

Established in 1985, Northern Reflections has become a trusted brand known for our fashionable, unique clothing designed to comfortably fit and flatter a woman’s body. We began with one store in Guelph, Ontario, and today have 100+ stores coast to coast. Our exclusively-designed collections, flare for colour and our comfort-tailored garments have built a very loyal following. Our friendly and knowledgeable Store Associates, and the overall brand experience, turn customers into long time friends. The Northern Reflections team is passionate about creating one-of-a-kind items and beautiful collections that reflect current fashion trends. We are devoted to developing superb quality fabrics, finishes and details in every style we produce. When entering a Northern Reflections store, that season’s latest fashions and colour pallets are instantly visible, and our Store Associates are there to help our customers put together great fitting, figure flattering, versatile looks that will enhance every wardrobe. As our business has grown and our fashions have evolved, Northern Reflections’ vision has remained constant: we are "Devoted to our customers, passionate about our brand, and inspired by our people."​

Offices: 21 Four Seasons Place, 2nd Floor, Toronto, Ontario M9B 6J8, CA

E-CommerceOnline ForumsFashionRetail
View all jobs at Northern Reflections

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