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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$142k–$221k/yr
Full-time
bachelor degree, postgraduate degree
Medical Insurance, Vision Insurance, Dental Insurance, Retirement Plan, Paid Time Away, Life Insurance
Posted 45d ago
~40 hrs/week
Responsibilities
Lead the technical strategy and design of scalable, reliable services for the loyalty platform, including earning, tiering, and redemption. Mentor engineers and oversee the implementation of AI-native practices to accelerate delivery and improve system stability.
Requirements
Requires 6+ years of professional software engineering experience with strong proficiency in Java, Spring Boot, and cloud platforms like AWS or GCP. Candidates must have experience with event-streaming platforms like Kafka and a proven track record of designing complex software programs.
Full job description
Job Description
About the team and role:
Loyalty touches every Nordstrom customer — and the systems behind it need to be as reliable as the promise they represent. The Loyalty Technology team builds the platform that makes earning, tracking, and redemption work seamlessly across every channel, at scale. We own the services and APIs that power the loyalty experience end to end, from awarding and tiering to redemption and rewards lookup, including the services that customers and store associates rely on to get accurate loyalty information in the moment.
We’re looking for a Senior Engineer who can design and deliver solutions that solve complex business problems and span the work of multiple engineers. In this role, you will improve service quality across the team, make technical decisions that align with Nordstrom engineering standards, mentor engineers, and support incident resolution for complex production issues across our loyalty platform.
A day in the life:
Technical Leadership
Lead technical strategy and solution design for Loyalty Technology, ensuring solutions are scalable, reliable, secure, and aligned with business priorities across the loyalty platform.
Own solutions that span multiple services and engineering workstreams, translating business, stakeholder, and technical requirements into simple, modular, and extensible designs.
Lead design and code reviews to ensure quality, maintainability, extensibility, testability, and operational readiness of feature code.
Apply, enforce, and improve Nordstrom engineering and security standards while contributing to the engineering community of practice.
Platform Ownership
Design, build, and maintain high-performing services, APIs, and reusable components that support core loyalty capabilities, including earning, awarding, tiering, redemption, and rewards lookup.
Improve reliability, performance, scalability, availability, observability, and security across test, integration, and production environments for loyalty services, including event-driven, Kafka-based pipelines.
Plan and implement application enhancements, integrations, and reconfigurations — including integrations with our loyalty vendor and other third-party loyalty or promotions platforms — that improve functionality, resiliency, and usability.
Build and improve automated tests, CI/CD practices, deployment procedures, and release processes that increase delivery confidence for loyalty services.
Analyze defects, system performance, and operational bottlenecks across the loyalty platform to prevent recurrence and improve overall system stability.
AI-Native Practice
Work AI-native by default across design, prototyping, coding, testing, debugging, and incident response — using AI tools to explore more solution paths and accelerate delivery, while framing problems and supplying the domain context that makes AI genuinely useful on complex loyalty work.
Exercise strong engineering judgment over AI-generated output, taking full accountability for the correctness, security, performance, and maintainability of what ships, and favoring rapid prototyping and hands-on validation over heavyweight documentation.
Help mature the team’s AI-native practices and mentor others on effective, responsible AI use — evaluating tools and workflows, sharing patterns that raise the whole squad’s leverage, and knowing when to rely on AI versus hands-on judgment.
Team & Culture
Maintain a strong customer mindset for engineering partners and business users, balancing delivery needs with long-term maintainability and operational excellence.
Participate in 24x7 on-call support and incident resolution for complex production issues impacting the loyalty program.
Mentor engineers across a wide spectrum of technical activities and participate in interviews for individual contributor roles by providing clear, specific feedback.
Lead by example through hands-on design, prototyping, coding, testing, and delivery of high-quality solutions.
What you’ll bring:
Required
6+ years of professional software engineering experience in a relevant practice area.
Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent practical experience.
Strong knowledge of Java and the Java Spring Boot framework.
Strong grasp of multiple technology stacks, including APIs, services, data stores, cloud infrastructure, and operational tooling.
Experience with RESTful services, event-driven applications, and Kafka or similar event-streaming platforms.
Experience with AWS or GCP services and cloud-native application development.
Sound object-oriented design skills and knowledge of application design patterns.
Experience working with diverse, collaborative, cross-functional teams across business, product, infrastructure, security, and engineering functions.
Strong verbal and written communication skills, including the ability to communicate technical information clearly to nontechnical audiences.
Hands-on experience using AI tools in real engineering work, with the judgment to know when to lean on them and the discipline to verify what they produce.
Nice to Have
Experience with Python, React, JavaScript, C#, or similar technologies.
Familiarity with Kubernetes, Docker, CI/CD, automated testing, and agile delivery practices such as Scrum, Kanban, or Lean.
Experience building metrics into systems and providing visibility into uptime, performance, reliability, and customer impact through real-time alerting, reporting, and dashboards.
Prior experience with loyalty, rewards, or points-based programs, or with third-party loyalty/promotions platforms.
Curiosity and drive to push AI-native ways of working — automation, new tools, and operational excellence — and to help others adopt them.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$142,000.00 - $220,500.00 Annual
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/BenOverview17-19.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.
Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.
In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.
Interested in joining the Nordstrom team?
See some of our current opportunities under our Careers tab or visit careers.nordstrom.com to apply today.
Offices: 1600 7th Ave, Seattle, Washington 98101, US · 225 W 57th St, New York, NY 10019, US
At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.
Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.
In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.
Interested in joining the Nordstrom team?
See some of our current opportunities under our Careers tab or visit careers.nordstrom.com to apply today.
Offices: 1600 7th Ave, Seattle, Washington 98101, US · 225 W 57th St, New York, NY 10019, US