Kaipātiki, Auckland, New Zealand · Hybrid
Company Description This integral role drives performance visibility and optimisation for our online businesses. This is a role that will play to your analytical expertise, AI skills, online performance lever understandi…
Skills: E-commerce, Commercial planning, Forecasting, Performance analysis, Predictive modelling
Upper Hutt, Wellington, New Zealand · On-site
Company Description Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part …
Skills: Sales, Customer service, Product knowledge, Communication, Problem-solving
Bay of Islands-Whangaroa Community, Northland, New Zealand · On-site
Company Description Ko wai mātou – Who we are Come join us at Warehouse Stationery - a brand that has been helping Kiwis work, study, create, and connect for over 30 years. We’re all about bringing together great people …
Skills: Retail, Stock replenishment, Customer service, Attention to detail, Communication skills
Wānaka, Otago, New Zealand · On-site
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, They stay famous and be…
Skills: Retail management, Leadership, Visual merchandising, Planogram execution, Customer service
Wānaka, Otago, New Zealand · On-site
Company Description Ko wai mātou – Who we are Come join us at Warehouse Stationery - a brand that has been helping Kiwis work, study, create, and connect for over 30 years. We’re all about bringing together great people …
Skills: Customer service, Photocopying, Binding, PDF manipulation, Graphics
Wānaka, Otago, New Zealand · On-site
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming. They stay famous and be…
Skills: Customer service, Communication skills, Retail, Hospitality, Teamwork
Upper Hutt, Wellington, New Zealand · On-site
Company Description Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part …
Skills: Inventory management, Stock control, Time management, Communication, Teamwork
Napier, Hawke's Bay, New Zealand · On-site
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and…
Skills: Pricing, Merchandising, Customer service, Attention to detail, Communication skills
Rotorua, Bay of Plenty, New Zealand · On-site
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and…
Skills: Customer service, Visual merchandising, Communication, Inventory management, Retail operations
Rotorua, Bay of Plenty, New Zealand · On-site
Company Description Ko wai mātou – Who we are Come join us at Warehouse Stationery - a brand that has been helping Kiwis work, study, create, and connect for over 30 years. We’re all about bringing together great people …
Skills: Photocopying, Binding, PDF manipulation, Graphics, Print work
Te Awamutu, Waikato, New Zealand · On-site
Company Description We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group, you are not just part of the Noel Le…
Skills: Sales, Customer service, Communication skills, Relationship building, Product knowledge
Christchurch, Canterbury, New Zealand · On-site
Company Description Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part …
Skills: Sales, Customer service, Product knowledge, Relationship building, Problem solving
Lower Hutt, Wellington, New Zealand · On-site
Company Description Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part …
Skills: Sales, Customer service, Tech product knowledge, Relationship building, Problem-solving
Tauriko, Bay of Plenty, New Zealand · On-site
Company Description Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part …
Skills: Customer service, Interpersonal skills, Communication skills, Problem solving, Administrative tasks
Christchurch, Canterbury, New Zealand · On-site
Company Description Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part …
Skills: Sales, Customer service, Tech product knowledge, Relationship building, Problem-solving
Frankton, Otago, New Zealand · On-site
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and…
Skills: Customer service, Communication, Teamwork, Retail operations, Proactive
Masterton, Wellington, New Zealand · On-site
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and…
Skills: Communication skills, Attention to detail, Physical fitness, Heavy lifting, Time management
Frankton, Otago, New Zealand · On-site
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and…
Skills: Customer service, Communication skills, Gardening, Retail, Plant care
Tauriko, Bay of Plenty, New Zealand · On-site
Company Description Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part …
Skills: Customer service, Interpersonal skills, Problem solving, Communication skills, Administrative tasks
Hastings, Hawke's Bay, New Zealand · On-site
Company Description At The Warehouse, we're not just a store - we're a Kiwi institution. Since our humble beginnings in 1982, we've been shaking up the retail scene with our wide range of products and unbeatable prices. …
Skills: Retail management, Visual merchandising, Sales leadership, Customer service, Team leadership
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The role involves driving online commercial planning, forecasting, and performance visibility across the company's digital brands. You will translate complex data into actionable insights to support sales, profit, and customer experience decisions.
Candidates must have 6+ years of experience in e-commerce, commercial planning, or digital analytics. Strong analytical skills, proficiency in BI tools, and the ability to communicate complex information to senior stakeholders are required.
This integral role drives performance visibility and optimisation for our online businesses. This is a role that will play to your analytical expertise, AI skills, online performance lever understanding and your overall commercial savviness!
The Warehouse Group looks after some of Aotearoa’s iconic brands - The Warehouse, Warehouse Stationery, and Noel Leeming. Our brands mean a lot to us and our customers because we’re always working to deliver relevant and exciting customer experiences to New Zealanders.
We are evolving our Omni team as The Warehouse Group moves into the next phase of its digital and customer experience roadmap to be an agentic first business at the forefront of what's happening in the industry. We are investing in our people and tools to set us apart.
Reporting into the Head of Digital Experience & TWL Trade, your role encompasses driving online commercial planning, forecasting, performance visibility and insight-led optimisation across TWG’s online businesses.
On the daily you will be combining commercial rigour, customer and digital intelligence, predictive modelling, AI-enabled insights and performance analysis to support sales, profit, fulfilment and customer outcome decisions. This will see you translating complex data into clear commercial insights, trade-off decisions and prioritised actions across key value drivers, including traffic, conversion, average order value, margin, fulfilment cost and available-to-sell performance.
The role builds and maintains online budgeting, phasing, forecasting and scenario models across TWG brands, ensuring senior stakeholders have a clear view of risks, opportunities, assumptions and performance drivers. Stakeholder management underlines the role as you will be working across Finance, Merchandise, Fulfilment, Marketing, Trade, Analytics, Digital Product and the wider Omni Experience team, to create alignment on online performance assumptions, demand forecasts, capacity planning, commercial priorities and optimisation opportunities.
About you
When you join us, we offer a range of benefits that work for you, your lifestyle, and your career, which include:
The scope and profile this role offers is a unique one! The Warehouse Group is constantly evolving, this is a great opportunity to grow with us. Apply now and we look forward to talking!
In December 2012 Noel Leeming Group was acquired by The Warehouse Group. (TW Group) TW Group is a New Zealand success story, founded by Sir Stephen Tindall and grown from The Warehouse, TW Group is the largest general merchandise retailer in New Zealand. TW Group includes The Warehouse, Warehouse Stationery, Noel Leeming and Multi-Channel Business Unit (e-commerce websites, wholesale and alternative channel business). Noel Leeming strives to offer a superior standard of service and the widest possible range of branded consumer technology and appliances. Noel Leeming promises its customers that it will never knowingly be undersold. It provides comprehensive after sales support and can assist with customer requests for 'at home help' with it's TechSolutions service. With its significant retail footprint, Noel Leeming is uniquely positioned to offer its customers new technology based products such as LCD/LED TVs, the latest in Smartphone technology as well as a comprehensive range of Computers and tablets from all the major brands. We carry an extensive list and Digital Cameras including DSLR's and convergence technologies. Demand for these technologies is growing and is expected to continue to drive growth in the Noel Leeming brand. In August 2002, Noel Leeming introduced Noel Leeming "Online", offering customers the opportunity to research and then buy products over the Internet — This channel continues to unite the company with the customer as the retail space embraces the digital environment www.noelleeming.co.nz.
Offices: 26 The Warehouse Way, Northcote, Auckland 0627, NZ
In December 2012 Noel Leeming Group was acquired by The Warehouse Group. (TW Group) TW Group is a New Zealand success story, founded by Sir Stephen Tindall and grown from The Warehouse, TW Group is the largest general merchandise retailer in New Zealand. TW Group includes The Warehouse, Warehouse Stationery, Noel Leeming and Multi-Channel Business Unit (e-commerce websites, wholesale and alternative channel business). Noel Leeming strives to offer a superior standard of service and the widest possible range of branded consumer technology and appliances. Noel Leeming promises its customers that it will never knowingly be undersold. It provides comprehensive after sales support and can assist with customer requests for 'at home help' with it's TechSolutions service. With its significant retail footprint, Noel Leeming is uniquely positioned to offer its customers new technology based products such as LCD/LED TVs, the latest in Smartphone technology as well as a comprehensive range of Computers and tablets from all the major brands. We carry an extensive list and Digital Cameras including DSLR's and convergence technologies. Demand for these technologies is growing and is expected to continue to drive growth in the Noel Leeming brand. In August 2002, Noel Leeming introduced Noel Leeming "Online", offering customers the opportunity to research and then buy products over the Internet — This channel continues to unite the company with the customer as the retail space embraces the digital environment www.noelleeming.co.nz.
Offices: 26 The Warehouse Way, Northcote, Auckland 0627, NZ
