Leicester, England, United Kingdom · On-site
Shift: Sunday 6.30am to 3.30pm, Monday to Wednesday 7am to 6.30pm (36 hours per week) Salary: £30,073 per annum Location: Radar Road, Leicester The role: As a Customer Service Manager within our International department,…
Skills: Team Leadership, Coaching, Performance Management, Customer Service Excellence, Recruitment
Greater London, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 35.75hrs p/w; Sun 12:00 - 17:00; Mon 12:45 - 21:15; Tue 08:45 - 17:15; Wed 12:45 - 21:15; Thu 08:45 - 17:15 To be a successful Sales Manager, you will lead and inspire your team to prioritise…
Skills: Team Leadership, Customer Service, Performance Management, Coaching, Commercial Awareness
London, England, United Kingdom · On-site
$8/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 8hrs p/w; Fri 17:00 - 21:00; Sat 17:00 - 21:00 Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our custome…
Skills: Customer Service, Sales Techniques, Stock Operations, Communication Skills, Retail Operations
London, England, United Kingdom · On-site
$8/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 16hrs p/w; Mon 17:00 - 21:00; Tue 17:00 - 21:00; Thu 17:00 - 21:00; Sat 17:00 - 21:00 Working as part of a fast-paced store team, your top priority will be to offer outstanding service and ex…
Skills: Customer Service, Sales Techniques, Stock Operations, Communication Skills, Store Presentation
Enderby, England, United Kingdom · On-site
$35k/yr
The Role We are looking for a part-qualified CIMA or ACCA financial analyst to join our Label & New Business Finance team. Sitting at the heart of our international growth, this role provides an incredible opportunity to…
Skills: Financial Analysis, Management Accounts, Strategic Business Partnering, Balance Sheet Reconciliations, P&L Consolidation
Dublin, Leinster, Ireland · On-site
$9/hr–$14/hr
SHIFTS YOU ARE APPLYING FOR: 12hrs p/w; Thu 15:45 - 19:45; Fri 14:00 - 18:00; Sat 15:45 - 19:45 About the role As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surro…
Skills: Customer Service, Bra Fitting, Visual Merchandising, Stock Replenishment, Loss Prevention
Enderby, England, United Kingdom · Hybrid
$42k–$55k/yr
Please note: This is a 12 month fixed term contract to cover maternity leave The Role: This is an excellent opportunity to join a rapidly expanding Business Intelligence Systems team working with a great mix of experienc…
Skills: Databricks, Azure Data Factory, SQL, Python, Azure Data Lake
Coventry, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 36.50hrs p/w; Sun 11:00 - 17:00; Tue 11:45 - 20:00; Wed 09:00 - 17:15; Thu 09:00 - 17:15; Fri 11:45 - 20:00 To be a successful Sales Manager, you will lead and inspire your team to prioritise…
Skills: Team Leadership, Customer Service, Commercial Awareness, Coaching, Performance Management
Coventry, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 26.75hrs p/w; Mon 12:45 - 21:15; Wed 13:30 - 17:00; Fri 08:45 - 17:15; Sat 11:45 - 20:15 To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding custom…
Skills: Team Leadership, Customer Service, Performance Management, Coaching, Commercial Awareness
Charnwood, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Sun 10:00 - 17:00; Mon 08:45 - 18:00; Wed 08:45 - 18:00; Thu 08:45 - 18:00; Fri 08:45 - 18:00 To be an effective Assistant Store Manager, you will maximise sales, drive efficien…
Skills: Team Leadership, Coaching, Performance Management, Commercial Awareness, Customer Service
Stafford, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Sun 10:00 - 17:00; Mon 09:00 - 17:15; Wed 11:45 - 20:00; Thu 09:00 - 17:15; Fri 11:45 - 20:00 To be a successful Sales Manager, you will lead and inspire your team to prioritise…
Skills: Team Leadership, Coaching, Performance Management, Customer Service, Commercial Awareness
Epping Forest, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 36.50hrs p/w; Sun 11:00 - 17:00; Mon 09:00 - 17:15; Tue 11:45 - 20:00; Wed 09:00 - 17:15; Thu 11:45 - 20:00 To be a successful Sales Manager, you will lead and inspire your team to prioritise…
Skills: Team Leadership, Coaching, Performance Management, Customer Service, Commercial Awareness
Greater London, England, United Kingdom · On-site
$8/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 5.50hrs p/w; Sat 09:00 - 15:00 Join Our Team This Summer! Join our store teams this summer and help us deliver an incredible experience for our customers. Contracts range from a few days up t…
Skills: Customer Service, Stock Management, Delivery Processing, Order Picking And Packing, Visual Merchandising
Greater London, England, United Kingdom · On-site
$8/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 5.50hrs p/w; Sat 13:00 - 19:00 Join Our Team This Summer! Join our store teams this summer and help us deliver an incredible experience for our customers. Contracts range from a few days up t…
Skills: Customer Service, Stock Replenishment, Inventory Management, Order Picking And Packing, Visual Merchandising
Greater London, England, United Kingdom · On-site
$8/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 5.50hrs p/w; Sat 13:00 - 19:00 Join Our Team This Summer! Join our store teams this summer and help us deliver an incredible experience for our customers. Contracts range from a few days up t…
Skills: Customer Service, Stock Replenishment, Inventory Management, Order Picking, Packing
Greater London, England, United Kingdom · On-site
$8/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 5.50hrs p/w; Sat 09:00 - 15:00 Join Our Team This Summer! Join our store teams this summer and help us deliver an incredible experience for our customers. Contracts range from a few days up t…
Skills: Customer Service, Stock Replenishment, Inventory Management, Order Picking, Packing
Guildford, England, United Kingdom · On-site
$8/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 5.50hrs p/w; Sat 13:00 - 19:00 Join Our Team This Summer! Join our store teams this summer and help us deliver an incredible experience for our customers. Contracts range from a few days up t…
Skills: Customer Service, Stock Replenishment, Order Picking, Packing, Inventory Management
Greater London, England, United Kingdom · On-site
$8/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 5.50hrs p/w; Sat 11:00 - 17:00 Join Our Team This Summer! Join our store teams this summer and help us deliver an incredible experience for our customers. Contracts range from a few days up t…
Skills: Customer Service, Stock Replenishment, Order Picking, Packing, Inventory Management
Wakefield, England, United Kingdom · On-site
$8/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 8.50hrs p/w; Thu 10:30 - 15:00; Sat 14:15 - 18:15 Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our cust…
Skills: Customer Service, Stock Operations, Communication, Retail Sales, Delivery Processing
Douglas, Isle of Man, Isle of Man · On-site
$10/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 5.50hrs p/w; Sat 10:30 - 16:30 Join Our Team This Summer! Join our store teams this summer and help us deliver an incredible experience for our customers. Contracts range from a few days up t…
Skills: Customer Service, Stock Management, Delivery Processing, Order Picking, Packing
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Lead and motivate a team of Customer Service Advisors to deliver high-quality international service. Manage team performance, conduct coaching sessions, and collaborate with operations to meet service level agreements.
Requires previous experience in a customer service management role, preferably within a contact center environment. Must be proficient in Power BI and possess strong leadership and data interpretation skills.
Shift: Sunday 6.30am to 3.30pm, Monday to Wednesday 7am to 6.30pm (36 hours per week)
Salary: £30,073 per annum
Location: Radar Road, Leicester
As a Customer Service Manager within our International department, you’ll lead, motivate, and inspire a team of passionate Advisors to deliver best-in-class service. Working collaboratively with the wider Operations team, you’ll drive excellence, create a culture of success, and make a real impact on our customers worldwide.
With a growing customer base of over 1.5 million internationally, there's never been a better time to become part of the International team.
Please note, travel to Manchester and other sites may be required for this role.
Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your CV and application. If you match our criteria we will be in touch regarding the next steps.
All successful applicants will be subject to criminal & credit checks in line with our Reference Policy. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
NEXT PLC is a company based out of DESFORD ROAD ENDERBY, LEICESTER, United Kingdom.
Offices: DESFORD ROAD ENDERBY, LEICESTER, LE19 4AT, GB
View all jobs at NEXT PLCNEXT PLC is a company based out of DESFORD ROAD ENDERBY, LEICESTER, United Kingdom.
Offices: DESFORD ROAD ENDERBY, LEICESTER, LE19 4AT, GB
View all jobs at NEXT PLC