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Sales Operations Specialist

Dortmund, North Rhine-Westphalia, Germany · On-site

$50k–$65k/yr

Senior

Your mission The Sales Operations Specialist plays a pivotal role in driving the efficiency, accuracy, and coordination of our commercial operations. Acting as the operational backbone of the sales function, this role en…

Skills: Contract Management, CRM Administration, Sales Reporting, KPI Monitoring, Process Improvement

NEXRAIL.lease logo

Sales Operations Specialist

NEXRAIL.lease

Dortmund, North Rhine-Westphalia, Germany • On-site

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Senior

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  • $50k–$65k/yr
  • Full-time
  • bachelor degree
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Sales Operations Specialist manages the end-to-end contract lifecycle and ensures revenue integrity through billing coordination and CRM ownership. They act as the primary operational link between Sales, Finance, and Legal to optimize commercial workflows and reporting.

Requirements

Candidates need a bachelor's degree in business, finance, or a related field and at least 5 years of relevant professional experience. Fluency in English and either German or French is required, along with advanced proficiency in CRM systems and Microsoft Office.

Full job description

Your mission

The Sales Operations Specialist plays a pivotal role in driving the efficiency, accuracy, and coordination of our commercial operations. Acting as the operational backbone of the sales function, this role ensures that all sales processes—from contract management and reporting to client administration—run smoothly, allowing the commercial team to focus on growth and relationship-building. The Sales Operations Specialist acts as the key liaison between Sales, Finance, and other support functions, taking ownership of tools, processes, and compliance-related responsibilities.

Key responsibilities
  • Sales Operations & Process Improvement
    • Serve as the go-to support for client-facing teams for all sales admin and process-related tasks.
    • Maintain and continuously improve internal workflows and documentation standards.
    • Lead coordination of sales proposals, tender submissions, and customer-facing documentation.
    • Coordinate KYC checks with Compliance when required.
  • Contract Management
    • Own the end-to-end contract lifecycle: draft, review, and coordinate timely execution of sales agreements.
    • Ensure all contractual obligations (indexation, usage-based charges, milestones, etc.) are tracked and fulfilled using appropriate tools.
    • Maintain comprehensive records of contractual documentation including handover protocols, amendments, and correspondence.
  • Revenue Integrity & Billing Coordination
    • Initiate and track contractual charges to clients, including indexation, engine hours, and ad hoc recharges.
    • Collaborate with the Finance to ensure lease revenue invoices and credit notes are accurate and aligned with contract terms.
    • Act as the primary point of contact for all customer invoicing matters, ensuring full alignment with the lease contract and timely resolution of queries.
  • CRM & Tools Ownership
    • Take ownership of the CRM system: ensure data accuracy and completeness of customer and contract data, support adoption, and optimize configuration.
    • Act as the key liaison with IT and external vendors for tool improvements and integration.
  • Sales Reporting & Performance Insight
    • Define and monitor internal KPIs related to sales performance and process compliance.
    • Analyze sales data to identify trends, forecast needs, and support decision-making.
    • Prepare and deliver quarterly performance packs for management review.
  • Sales Enablement & Collaboration
    • Provide regular coaching or refreshers on internal tools, workflows, and documentation standards.
    • Ensure the sales team is equipped with the most up-to-date templates, materials, and information.
    • Serve as the interface between the sales team and departments such as Finance, Legal, Compliance, Operations, and Fleet.

Your profile

  • Fluent German or French and English speaker, other European languages a plus
  • Relevant bachelor’s degree in sales, business, finance or related field
  • 5+ years working experience in a (relevant) business environment
  • Excellent organizing skills, accurate, diligent and reliable.
  • Hands-on mentality, positive attitude.
  • Good communication skills, with the ability to liaise across teams and with clients.
  • Ability to prioritize and handle multiple tasks in a fast-paced environment.
  • Affinity with transport and/ or logistic sector is an advantage
  • Advanced computer skills (excel, word, ppt, CRM systems)

Why us?

  • A collaborative environment within a growing team.
  • The opportunity to shape and improve sales processes and reporting.
  • Exposure to dynamic sales activities and direct impact on business efficiency.

Starting date is as soon as convenient. The position is based in Luxembourg or Dortmund or Rotterdam and is planned as a full-time position.

About us

Welcome to NEXRAIL!

NEXRAIL is a full-service locomotive leasing company founded in 2021.
Our mission is to transition the European locomotive market to a fossil-free future by developing innovative, sustainable locomotive solutions, such as battery and dual-mode traction.

NEXRAIL comprises of 3 entities, one in Luxembourg, one in the Netherlands and one in Germany, called LocMaint as maintenance unit.

Related keywords

Sales OperationsContract Lifecycle ManagementCRMKPIsKYCRevenue IntegrityLocomotive LeasingLogisticsTransportationTender SubmissionsSales AdminBillingIndexationCommercial OperationsData Accuracy

About NEXRAIL.lease

LinkedInVisit site

Next generation locomotive leasing

Industry
Rail Transportation
Company size
11-50 employees
Headquarters
Luxemburg

Nexrail is Europe’s most innovative full-service locomotive leasing platform with a focus on non-electrified use-cases. Nexrail's mission is to transition the European railway market toward zero-emission by co-developing and leasing innovative full-battery, hybrid, dual-mode, and other sustainable traction solutions. With a growing fleet of 130+ locomotives, we serve freight and shunting operators across Germany, France, Italy, Belgium, and Luxembourg.

Offices: Luxemburg, LU

View all jobs at NEXRAIL.lease

About NEXRAIL.lease

LinkedInVisit site

Next generation locomotive leasing

Industry
Rail Transportation
Company size
11-50 employees
Headquarters
Luxemburg

Nexrail is Europe’s most innovative full-service locomotive leasing platform with a focus on non-electrified use-cases. Nexrail's mission is to transition the European railway market toward zero-emission by co-developing and leasing innovative full-battery, hybrid, dual-mode, and other sustainable traction solutions. With a growing fleet of 130+ locomotives, we serve freight and shunting operators across Germany, France, Italy, Belgium, and Luxembourg.

Offices: Luxemburg, LU

View all jobs at NEXRAIL.lease

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