Melbourne, Victoria, Australia · On-site
As our Customer Service Representative, you'll play a key role in delivering exceptional service to our customers while managing end-to-end order processing across both local and international orders. Working closely wit…
Skills: Customer Service, Order Processing, SAP, Salesforce, CRM
Winchester, Virginia, United States · On-site
$12/hr–$15/hr
Job ID: 16445 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Retail sales, Customer service, Product knowledge, Communication, Interpersonal skills
Rehoboth Beach, Delaware, United States · On-site
Job ID: 16474 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Retail management, Team leadership, Customer service, Sales growth, Performance management
Atlanta, Georgia, United States · Remote OK
$108k–$139k/yr
Job ID: 16337 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: SIEM Engineering, SOAR Development, Cribl Stream, Python, Powershell
Cordoba, Córdoba, Argentina · On-site
Gestionar y desarrollar la cartera de clientes y distribuidores del negocio Home Care Virulana en el territorio asignado, asegurando el cumplimiento de objetivos comerciales de volumen, cobertura, mix, ejecución, cobranz…
Skills: Sales management, Territory planning, Negotiation, Distributor management, KPI analysis
Atlanta, Georgia, United States · On-site
Job ID: 16408 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Financial Analysis, FP&A, Budgeting, Forecasting, Month-end Close
Wichita, Kansas, United States · On-site
Job ID: 16361 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Quality inspection, Root cause analysis, Problem solving, SAP, Technical testing
Hoboken, New Jersey, United States · On-site
$103k–$141k/yr
Job ID: 16359 Alternate Locations: United States-New Jersey-Hoboken; United States-Arkansas-Bentonville; United States-Georgia-Atlanta Newell Brands is a leading consumer products company with a portfolio of iconic brand…
Skills: Walmart Connect, Retail Media, Digital Marketing, Data Analysis, eCommerce
Durham, California, United States · On-site
Job ID: 16399 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Team Management, Retail Operations, Staff Recruitment, Performance Management, Customer Relationship Management
Ilhéus, Northeast, Brazil · On-site
Na Newell Brands, temos orgulho de ser uma empresa líder global em bens de consumo, com mais de 50 marcas icônicas que podem ser encontradas em lares ao redor do mundo, incluindo Oster®, Cadence®, NUK®, Lillo®, Invicta®,…
Skills: CMMS, Maintenance Planning, Asset Reliability, MTBF, MTTR
Columbia, South Carolina, United States · On-site
Job ID: 16438 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Retail Management, Team Leadership, Performance Management, Customer Relationship Management, Visual Merchandising
Manchester, England, United Kingdom · Hybrid
Job ID: 16338 Alternate Locations: United Kingdom-England-Manchester; United Kingdom-England-Cheadle Project Manager / Program Manager (Product Development) - Breville Location: Manchester, United Kingdom Reports to: Man…
Skills: Project Management, Program Management, Product Development, Stage-Gate Process, Cross-functional Team Leadership
Columbia, South Carolina, United States · On-site
Job ID: 16442 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Customer Service, Retail Sales, Product Knowledge, Interpersonal Communication, Inventory Management
Katy, Texas, United States · On-site
Job ID: 16450 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Customer Service, Retail Sales, Product Knowledge, Relationship Building, Visual Merchandising
Guangzhou, Guangdong, China · On-site
Job ID: 14764 Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our h…
Skills: Solidworks, Creo, Mechanical Design, Manufacturing Knowledge, DFM
Havraň, Northwest, Czechia · On-site
ID úlohy: 15953 Alternativní umístění: Newell Brands je přední společnost zabývající se spotřebním zbožím v hodnotě 8,3 miliardy dolarů s portfoliem ikonických značek jako Graco®, Coleman®, Oster®, Rubbermaid® a Sharpie®…
Skills: Electrical Maintenance, PLC Siemens S7, Fanuc Robots, Kuka Robots, Hydraulics
Atlanta, Georgia, United States · On-site
Job ID: 16335 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Cyber Risk Quantification, FAIR Methodology, Risk Assessment, Stakeholder Engagement, AI Risk Management
Havraň, Northwest, Czechia · On-site
ID úlohy: 15953 Alternativní umístění: Newell Brands je přední společnost zabývající se spotřebním zbožím v hodnotě 8,3 miliardy dolarů s portfoliem ikonických značek jako Graco®, Coleman®, Oster®, Rubbermaid® a Sharpie®…
Skills: Electrical Maintenance, PLC Siemens S7, Fanuc Robots, Kuka Robots, Hydraulics
Pembroke, Massachusetts, United States · On-site
$15/hr–$18/hr
Job ID: 16457 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Customer Service, Sales Strategies, Product Knowledge, Inventory Management, Visual Merchandising
Fishers, Indiana, United States · On-site
Job ID: 14267 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Lean Principles, Six Sigma, CAD, AutoCAD 3D, SAP
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Manage end-to-end order processing for local and international customers using SAP, CRM, and EDI systems. Coordinate with sales, supply chain, and warehouse teams to ensure accurate delivery and high service standards.
Requires previous experience in customer service, logistics, or supply chain environments with proficiency in SAP and Salesforce. Candidates must possess strong organizational skills and the ability to work cohesively in a professional team environment.
As our Customer Service Representative, you'll play a key role in delivering exceptional service to our customers while managing end-to-end order processing across both local and international orders.
Working closely with sales, supply chain, warehouse, finance and our global teams, you'll ensure orders are processed accurately, customers remain informed, and every interaction reflects the high standards Newell Brands is known for.
This is a fantastic opportunity for someone looking to build a long-term career with a global organisation that genuinely values collaboration, ownership and continuous improvement.
What’s in it for you?
Join a highly regarded global organization - leading the way!
Play a key role within a collaborative, forward thinking team
Be supported to excel in your role, ongoing learning, and development
Be a part of a fun, hardworking and people focused organisation
State of the art offices, great cafes, and onsite parking
Competitive salary, wellness day, and so much more…
Proactively handle customer telephone queries in relation to product , order status, product availability, and deliveries etc
Be responsible for inbound calls & emails in relation to orders & product enquiries, faults & warranties
Use a variety of tools and resources to access product knowledge for troubleshooting purposes
Adhere to order entry process and accurately input customer orders into system
Process customer orders via the EDI, SAP and CRM systems
Code orders to system requirements, and ensure pricing is accurate on all orders processed
Liaise with external carriers in relation to stock delivery status
Actively keep up to date with all new product releases
Openly liaise with our warehouses regarding progress of customer orders
Build rapport and communicate with the sales teams and account managers in all order requirements and concerns
Previous experience in a customer service, sales support, logistics and/or supply chain environment
Previous experience in SAP, Salesforce, CRM and or EDI
Skilled in using Microsoft Office applications (Excel, Outlook, Word, PowerPoint)
Strong ability to provide assistance to both internal and external customers in any circumstance
Be personable, professional and able to work cohesively in an open team environment
Proactively problem solve and manage customer expectations
Trustworthy, ability to work effectively with minimal supervision
Be professional in appearance and your communication style
Highly self-motivated, enthusiastic, and energetic
Excellent time management and organisation – strength in prioritising tasks
Work well under pressure and be in confident in your decisions.
We are focused on delighting consumers by lighting up everyday moments.
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.
Offices: 6655 Peachtree Dunwoody Rd, Atlanta, GA 30328, US
We are focused on delighting consumers by lighting up everyday moments.
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.
Offices: 6655 Peachtree Dunwoody Rd, Atlanta, GA 30328, US
