We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one an…
Skills: Store Management, Team Leadership, KPI Delivery, Commercial Acumen, Communication
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Full-time
40% Staff Discount, Friends & Family Discounts, Reward Platform Access, Private Pension Scheme, Private Medical Scheme, Virtual GP Access
Posted 17d ago
~40 hrs/week
Responsibilities
Lead and inspire a store team to deliver exceptional customer experiences and achieve commercial results. Accountable for store performance, KPI management, and team development in collaboration with the Territory Leader.
Requirements
Requires previous store or deputy management experience with a proven track record of leading teams and exceeding KPIs. Must possess strong commercial acumen and excellent organizational skills for inventory and stock management.
Full job description
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
THE ROLE
As our Lakeside Sales Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed.
You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.
In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!
You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
You have previous store/deputy management experience
You have a track record of effectively leading and managing a team
You identify yourself as a New Look brand adorer
You have a history of delivering and exceeding KPI’s and key objectives
Commercial acumen
Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
WHATS IN IT FOR YOU:
40% staff discount plus friends & family discounts throughout the year
Access to our reward platform for external discount and offers
Private pension scheme
Option to join our Healthcare Private Medical Scheme
Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
All employees are covered by our life assurance policy from day one
Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service.
Do your bit for the environment and save money with our Cycle2Work scheme
We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
DIVERSITY & INCLUSION STATEMENT
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Related keywords
Retail ManagementFashion RetailKPIsCustomer ObsessedCommercialityStock ControlInventory ManagementTeam DevelopmentHigh Street RetailSales Management
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and stores across the UK! 🛍️
It’s our New Looker’s that create a great place to work everyday, whether in our stores, our two Support Centres, our in-house Studio, Distribution Centre or our field based teams. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
We’re always on the lookout for talented people to join our New Look team, so visit our careers site below to check out our current live vacancies. Please note - our Recruitment team will never ask you to share personal information via LinkedIn directly, so beware of fraudulent accounts.
Take a look at our feed to get a glimpse of life inside our New Look team and who knows, maybe you could be joining us very soon! đź‘€
Offices: The Hickman, 2 Whitechapel Road, London E1 1EW, London, E1 1EW, GB · 45 Mortimer Street, London, W1W 8HJ, GB · Mercery Road, Weymouth, Dorset, DT3 5HJ, GB · Pit Head Close, Newcastle-under-Lyme, England ST5 7, GB
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and stores across the UK! 🛍️
It’s our New Looker’s that create a great place to work everyday, whether in our stores, our two Support Centres, our in-house Studio, Distribution Centre or our field based teams. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
We’re always on the lookout for talented people to join our New Look team, so visit our careers site below to check out our current live vacancies. Please note - our Recruitment team will never ask you to share personal information via LinkedIn directly, so beware of fraudulent accounts.
Take a look at our feed to get a glimpse of life inside our New Look team and who knows, maybe you could be joining us very soon! đź‘€
Offices: The Hickman, 2 Whitechapel Road, London E1 1EW, London, E1 1EW, GB · 45 Mortimer Street, London, W1W 8HJ, GB · Mercery Road, Weymouth, Dorset, DT3 5HJ, GB · Pit Head Close, Newcastle-under-Lyme, England ST5 7, GB