Tucson, Arizona, United States · On-site
Mister Car Wash is rewriting the rules of the car wash industry. Headquartered in Tucson, Arizona, we are the nation's largest and fastest growing multibillion dollar car wash company with over 500 car washes in 21 state…
Skills: Claims Handling, Customer Service, Risk Management, Analytical Skills, Communication Skills
Salt Lake City, Utah, United States · On-site
$15/hr–$17/hr
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Hospitality, Communication, Teamwork
Colorado Springs, Colorado, United States · On-site
$15/hr–$17/hr
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
Buford, Georgia, United States · On-site
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
Kennewick, Washington, United States · On-site
$17/hr–$17/hr
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
El Paso, Texas, United States · On-site
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
Forest Lake, Minnesota, United States · On-site
$17/hr–$19/hr
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
Vestavia Hills, Alabama, United States · On-site
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
On-site
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
Texas, United States · On-site
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail Sales
Copperas Cove, Texas, United States · On-site
$20/hr–$22/hr
Working at Mister Car Wash is all about opportunity—to inspire a team, build relationships with customers, and have fun in a fast-paced environment. And with new stores in development, Mister is the place to make y…
Skills: Leadership, Team Management, Customer Service, Performance Management, Coaching
Albuquerque, New Mexico, United States · On-site
$14/hr–$15/hr
Working at Mister Car Wash is all about opportunity—to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to g…
Skills: Driving, Customer Service, Problem Solving, Decision Making, Attention To Detail
Murfreesboro, Tennessee, United States · On-site
$18/hr–$20/hr
Working at Mister Car Wash is all about opportunity—to inspire a team, build relationships with customers, and have fun in a fast-paced environment. And with new stores in development, Mister is the place to make y…
Skills: Leadership, Team Development, Performance Management, Customer Service, Staffing
Abilene, Texas, United States · On-site
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
Nashville, Tennessee, United States · On-site
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
St. Paul, Minnesota, United States · On-site
$16/hr–$18/hr
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Attention To Detail, Teamwork, Physical Stamina, Vehicle Care
Canton, Georgia, United States · On-site
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Collaboration, Problem Solving
Holland, Michigan, United States · On-site
$16/hr–$18/hr
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
Hudson, Florida, United States · On-site
$15/hr–$16/hr
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face …
Skills: Customer Service, Sales, Communication, Hospitality, Retail
Millersville, Maryland, United States · On-site
Working at Mister Car Wash is all about opportunity—to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to g…
Skills: Customer Service, Hospitality, Active Listening, Relationship Building, Attention To Detail
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Manage and resolve accepted customer vehicle damage claims by reviewing estimates and coordinating repairs. Act as a liaison between field teams, vendors, and internal departments to ensure timely claim resolution and customer satisfaction.
Requires a high school diploma or GED and at least 3 years of experience in claims handling, customer service, or risk management. Proficiency in Microsoft Office and strong communication skills are essential.
We’re currently seeking a Claims Specialist I to join our Headquarters team!
The Claims Specialist I is responsible for managing and resolving accepted customer vehicle damage claims across Mister Car Wash retail locations. This role focuses on ensuring accurate claim review, thorough documentation, and timely resolution in alignment with company policies and operational standards. The specialist works closely with internal departments to coordinate repairs, facilitate compensation, and support a positive customer experience. While the role does not determine liability, it plays a critical part in evaluating estimates, validating repair scopes, and issuing approvals for accepted claims. This position requires strong analytical and communication skills, attention to detail, and the ability to navigate sensitive situations with professionalism and consistency.
What You Will Do:
Managing Open Claims until Resolution:
Customer and Stakeholder Communication:
Process Improvement and Compliance:
Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.
How You Will Shine:
Education:
Experience:
Licenses/Certification (if applicable):
Knowledge, Skills and Abilities:
What motivates our team:
Mister Car Wash provides equal employment opportunities to all employees and applicant for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We participate in the E-Verify system nationwide.
Inspiring People to Shine ✨
About Mister Car Wash® | Inspiring People to Shine® Headquartered in Tucson, AZ, Mister Car Wash, Inc. (NYSE: MCW) operates more than 400 car washes nationwide and has the largest car wash subscription program in North America. With over 25 years of car wash experience, the Mister team is focused on operational excellence and delivering a memorable customer experience through elevated hospitality. The Mister brand is anchored in quality, friendliness, and a commitment to the communities we serve as good stewards of the environment and the resources we use. We believe that when you take care of your people, they will take care of your customers.
Offices: 222 E 5th St, Tucson, Arizona, US
Inspiring People to Shine ✨
About Mister Car Wash® | Inspiring People to Shine® Headquartered in Tucson, AZ, Mister Car Wash, Inc. (NYSE: MCW) operates more than 400 car washes nationwide and has the largest car wash subscription program in North America. With over 25 years of car wash experience, the Mister team is focused on operational excellence and delivering a memorable customer experience through elevated hospitality. The Mister brand is anchored in quality, friendliness, and a commitment to the communities we serve as good stewards of the environment and the resources we use. We believe that when you take care of your people, they will take care of your customers.
Offices: 222 E 5th St, Tucson, Arizona, US
