Saint Paul, Minnesota, United States · On-site
Description Minnesota Children’s Museum’s mission is sparking children’s learning through play. We believe that diversity, equity, and inclusion is integral to fulfilling our mission. As a community resource for thousand…
Skills: Customer Service, De-escalation, Situational Awareness, Crowd Control, Emergency Response
Saint Paul, Minnesota, United States • On-site
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Ensure a safe and secure environment for guests and staff through monitoring and access control. Provide high-quality customer service by greeting visitors and assisting with general inquiries in public spaces.
Requires a high school diploma and at least one year of customer service experience, preferably in high-stress environments. Candidates must have experience working with children and the ability to complete basic First Aid training.
Description
Minnesota Children’s Museum’s mission is sparking children’s learning through play. We believe that diversity, equity, and inclusion is integral to fulfilling our mission. As a community resource for thousands of families, Minnesota Children’s Museum is dedicated to providing children with a fun, hands-on and stimulating environment to explore and discover.
The Security Guard is responsible for assuring Minnesota Children’s Museum provides a safe and secure environment for all guests and staff while delivering excellent customer service to guests in the galleries and public spaces.
Security Guards at the museum do not possess weapons of any kind and are trained and expected to utilize de-escalation skills when navigating potentially unsafe scenarios, including interacting with individuals who may be under the influence or experiencing mental illness.
As a Security guard, you will be part of the Visitor Services frontline team and will be cross trained to understand other roles and responsibilities to provide support. This is an environment with children; guards must be able to redirect children using different tactics. You will be instilled with a sense of purpose, responsibility and teamwork as you will be part of executing our mission.
PAY: $16.75/hour
LOOKING TO HIRE: 1
SCHEDULE: Our Security Guards can take control of their schedules provided they meet a few requirements:
The Security Guard is responsible for a variety of safety-related objectives but is still expected to always provide customer service by working with Visitor Services staff to assist visitors in public areas. The following are just an example of some common day-to-day tasks:
Located in downtown St. Paul, MN, we employee 55 full-time and 55 part-time employees and engages variety of volunteers and interns. At MCM, our workplace values that guide how we work together are: Play, Include, Grow, Serve, and Strive.
We are dedicated to growing a diverse and culturally competent team of highly engaged staff and volunteers to reflect and equitably serve the vibrant community around us. We embrace differences in age, ability, color, ethnicity, gender identity and/or expression, national origin, race, religion, and sexual orientation. We strongly encourage the application of individuals from diverse backgrounds, including but not limited to: Black, Indigenous, and people of color; immigrants and refugees; LBGTQIA individuals; people with disabilities; religious minorities; and the elderly.
Minnesota Children’s Museum is an Equal Opportunity Employer committed to a culturally diverse work environment.
Sparking children's learning through play
Minnesota Children’s Museum is dedicated to sparking children’s learning through play. Our vision: “Kids play more. Adults do, too. All families thrive in a happier, healthier and more innovative community through the radiant power of play.” The museum, which celebrated its 40th anniversary in 2021, has provided playful learning experiences to more than 12 million visitors. The museum's downtown St. Paul location features three floors of fun and 11 interactive exhibits. Minnesota Children's Museum is consistently rated as one of the top children’s museums in the country by national media outlets such as Forbes and Parents and was named as a finalist for an Institute of Museum and Library Services Medal of Service, the nation’s highest honor conferred on museums and libraries. As the nation’s leading developer of traveling children’s museum exhibits, the museum is a trailblazer in creating immersive learning environments, reaching more than 10 million children and adults in the United States, Canada and Mexico. Visit www.mcm.org for more information.
Offices: 10 West 7th Street, St. Paul, MN 55102, US
Sparking children's learning through play
Minnesota Children’s Museum is dedicated to sparking children’s learning through play. Our vision: “Kids play more. Adults do, too. All families thrive in a happier, healthier and more innovative community through the radiant power of play.” The museum, which celebrated its 40th anniversary in 2021, has provided playful learning experiences to more than 12 million visitors. The museum's downtown St. Paul location features three floors of fun and 11 interactive exhibits. Minnesota Children's Museum is consistently rated as one of the top children’s museums in the country by national media outlets such as Forbes and Parents and was named as a finalist for an Institute of Museum and Library Services Medal of Service, the nation’s highest honor conferred on museums and libraries. As the nation’s leading developer of traveling children’s museum exhibits, the museum is a trailblazer in creating immersive learning environments, reaching more than 10 million children and adults in the United States, Canada and Mexico. Visit www.mcm.org for more information.
Offices: 10 West 7th Street, St. Paul, MN 55102, US
