Seattle, Washington, United States · Hybrid
$110k–$130k/yr
Description POSITION: Senior Customer Program Manager REPORTS TO: Chief Commercial Officer(CCO) HOURS: Full Time/Salary LOCATION: Greater Seattle Area/Hybrid Flex About MiiR: Founded in 2010 in Seattle, MiiR is a design-…
Skills: Key Account Management, P&L Management, Joint Business Planning, Cross-functional Coordination, Retail Operations
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Act as the general manager for a strategic enterprise retail partnership, owning full commercial accountability including pricing, P&L, and growth strategy. Coordinate cross-functional programs across marketing, supply chain, and finance to ensure successful product launches and operational compliance.
Requires 7+ years of experience in key account or program management within CPG or retail, with a proven track record of owning commercial P&L. Prior experience with Starbucks in a category or supply chain role is highly desirable.
Description
POSITION: Senior Customer Program Manager
REPORTS TO: Chief Commercial Officer(CCO)
HOURS: Full Time/Salary
LOCATION: Greater Seattle Area/Hybrid Flex
Founded in 2010 in Seattle, MiiR is a design-forward brand creating premium products—from stainless steel drinkware and coffee tools to everyday gear and apparel. Rooted in sustainability and function, we partner with like-minded companies, nonprofits, and retailers to bring thoughtful, custom-branded solutions to life.
MiiR is independently owned and operated and proud to be a Certified B Corporation, The Climate Label Certified brand, Certified Evergreen company, and member of 1% for the Planet. To date, we’ve donated over $5 million, supporting 200+ nonprofits and empowering 115,000+ people in 26 countries through clean water, health, and community projects.
About the Position:
The Senior Customer Program Manager is the single point of ownership for one of the company's most strategic enterprise retail partnerships. This role combines full commercial accountability for the account — pricing, trade terms, growth strategy, and P&L performance — with end-to-end coordination of the cross-functional programs required to deliver against that partner's needs (product launches, promotional activations, assortment changes, supply chain compliance, and more).
This is not a traditional account management or sales role. The Senior Customer Program Manager acts as the account's general manager, owning the relationship and the delivery, with the CCO serving as executive sponsor for high-stakes negotiations and senior-to-senior relationship building.
At MiiR, we strive to offer competitive, equitable pay paired with meaningful benefits, flexibility, and a mission-driven culture. Our salary ranges are thoughtfully benchmarked to reflect our size, stage, and values as an independently owned, Certified B Corporation.
The salary range for this role is $110,000-$130,000 USD. New hire salaries typically fall between the range minimum and midpoint, depending on job-related skills, experience, and expertise as assessed during the interview process.
At MiiR, we’re committed to building an inclusive workplace where diverse backgrounds, and experiences are welcomed and valued. We believe equity and representation strengthen our team, our impact, and the communities we serve.
MiiR is an equal opportunity employer. We encourage all qualified candidates to apply—especially those who bring new perspectives to our work and mission.
Bespoke drinkware, apparel, and coffee accessories for tastemakers worldwide. Design forward. Generosity driven.
Founded in 2010 in Seattle, MiiR is a leading lifestyle brand specializing in premium stainless steel drinkware, hydration bottles, coffee accessories, and apparel. Known for our clean, modern designs, we deliver responsible, functional products that elevate daily experiences while supporting meaningful impact. As a Certified B Corporation and The Climate Label Certified company, MiiR collaborates with businesses and organizations that value sustainability and community impact. We’re proud to work with corporate partners, nonprofits, and retailers across industries, helping them create custom-branded products that align with their values and mission. Whether you’re outfitting a team, hosting events, or seeking conscious merchandise, MiiR offers scalable, high-quality solutions tailored to your needs. MiiR has donated over $3.8 million to more than 200 nonprofits in 26 countries, focusing on clean water, health, and community-building projects. Our giving program is transparent, and we invite our partners to join us in creating global impact through co-branded campaigns or exclusive collaborations. Together, we can amplify purpose and make a lasting difference. Every product we create reflects our commitment to sustainability. From sourcing responsibly and reducing emissions to designing for durability and material reuse, we help businesses meet their sustainability goals while offering products customers trust and love. Our customizable drinkware and apparel serve as ideal tools for B2B customers seeking to strengthen their brand presence. Whether you’re in retail, hospitality, or a mission-driven organization, our thoughtfully crafted products resonate with audiences who value quality and purpose. Empower your brand and contribute to a better future with MiiR. Together, we’ll create purposeful, standout products that inspire and connect. Learn more at www.miir.com.
Offices: 316 Florentia St, Seattle, Washington 98109, US
Bespoke drinkware, apparel, and coffee accessories for tastemakers worldwide. Design forward. Generosity driven.
Founded in 2010 in Seattle, MiiR is a leading lifestyle brand specializing in premium stainless steel drinkware, hydration bottles, coffee accessories, and apparel. Known for our clean, modern designs, we deliver responsible, functional products that elevate daily experiences while supporting meaningful impact. As a Certified B Corporation and The Climate Label Certified company, MiiR collaborates with businesses and organizations that value sustainability and community impact. We’re proud to work with corporate partners, nonprofits, and retailers across industries, helping them create custom-branded products that align with their values and mission. Whether you’re outfitting a team, hosting events, or seeking conscious merchandise, MiiR offers scalable, high-quality solutions tailored to your needs. MiiR has donated over $3.8 million to more than 200 nonprofits in 26 countries, focusing on clean water, health, and community-building projects. Our giving program is transparent, and we invite our partners to join us in creating global impact through co-branded campaigns or exclusive collaborations. Together, we can amplify purpose and make a lasting difference. Every product we create reflects our commitment to sustainability. From sourcing responsibly and reducing emissions to designing for durability and material reuse, we help businesses meet their sustainability goals while offering products customers trust and love. Our customizable drinkware and apparel serve as ideal tools for B2B customers seeking to strengthen their brand presence. Whether you’re in retail, hospitality, or a mission-driven organization, our thoughtfully crafted products resonate with audiences who value quality and purpose. Empower your brand and contribute to a better future with MiiR. Together, we’ll create purposeful, standout products that inspire and connect. Learn more at www.miir.com.
Offices: 316 Florentia St, Seattle, Washington 98109, US
