MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion fo…
Tredyffrin Township, Pennsylvania, United States · On-site
Senior
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Skills: Retail Management, P&L Management, Staffing And Onboarding, Customer Service, Inventory Control
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Skills: Inventory Management, Shipment Processing, Cycle Counting, Merchandising, Customer Service
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - PART TIME
Kimitoön, Southwest Finland, Finland · On-site
Entry level
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Skills: Customer Service, Cash Handling, Point Of Sale, Merchandising, Inventory Management
We are currently seeking a self-motivated, results-oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ …
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ …
Skills: Customer Service, Consultative Sales, Basic Troubleshooting, Interpersonal Skills, Point Of Sale Transactions
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Skills: Customer Service, Retail Sales, Merchandising, Product Knowledge, Communication Skills
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
We are currently seeking a self-motivated, results-oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ …
Skills: Customer Service, Consultative Sales, Basic Troubleshooting, Interpersonal Skills, Point Of Sale Transactions
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ …
Skills: Customer Service, Consultative Sales, Basic Troubleshooting, Interpersonal Skills, Point Of Sale Transactions
RETAIL SALES AND MERCHANDISING ASSOCIATE pay range $19.29 to $30+ / hour
Denver, Colorado, United States · On-site
$19/hr–$30/hr
Entry level
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Skills: Customer Service, Retail Sales, Merchandising, Product Knowledge, Communication Skills
Saint Louis Park, Minnesota, United States · On-site
$17/hr–$30/hr
Entry level
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Skills: Customer service, Sales, Merchandising, Product knowledge, Communication skills
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Skills: Customer Service, Cash Handling, Point of Sale, Merchandising, Inventory Management
Saint Louis Park, Minnesota, United States · On-site
Entry level
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ …
Skills: Customer Service, Consultative Sales, Basic Troubleshooting, Interpersonal Skills, Point Of Sale Transactions
Saint Louis Park, Minnesota, United States · On-site
Entry level
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ …
Skills: Customer service, Technical troubleshooting, Sales, Interpersonal skills, Communication
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Tredyffrin Township, Pennsylvania, United States · On-site
Mid level
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Skills: Custom PC Building, Technical Training, Quality Assurance, Inventory Management, Customer Service
Tredyffrin Township, Pennsylvania, United States · On-site
$15/hr–$35/hr
Entry level
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
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Full-time
high school
Medical Benefits, Dental Benefits, Vision Benefits, Employee Discount, Friends & Family Discount Program, Tuition Reimbursement
Posted 41d ago
~40 hrs/week
Responsibilities
The technician is responsible for diagnosing and repairing returned computers and electronic devices to prepare them for resale. They must maintain high output and quality standards while documenting all resolutions and service transactions.
Requirements
Candidates must have a high school diploma or equivalent and the physical ability to stand for long periods and lift up to 50 pounds. Strong communication skills and basic mathematical proficiency are required to handle reports and calculations.
Full job description
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking a self-motivated, results-oriented STORE STOCK TECHNICIAN. This person will service returned computers or other computer-related equipment and prepare it for resale or otherwise process it as per documented standards. HOURLY RATE starting at $18.00.
MAJOR RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily, with or without reasonable accommodation for individuals with disabilities.
Follow detailed instructions to ensure high output
Identify, diagnose, and document hardware failure or software problems on a variety of computer or computer-related equipment (examples could include, but are not limited to televisions, tablets, wearable devices, computer monitors, and other computer accessories)
Provide complete and accurate written documentation regarding diagnostics and resolutions
Complete assigned work orders within established timeframes
Understand and utilize technical manuals and other support resources
Complete a minimum of 1.5 orders per tracked hour on average per pay period
Maintain minimum quality standards based on clearance item “bounce rate” or return rates
Return product to as near a “new in box” state prior to releasing it for sale
Accurately complete all service and Point of Sale transactions accurately and completely
Follow the Store Stock Process as documented
Keep up to date on retail products, current technologies, and service certifications as required by management
Maintain a clean and organized work area
Perform other duties and tasks as assigned
EDUCATION & EXPERIENCE:
The knowledge, skills, and/or abilities listed are representative of those required to perform the essential functions of this job.
Education and Experience:
High School diploma or equivalent.
Communication and Language Skills:
Ability to talk and hear. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center associates.
Reasoning and Mathematical:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.
Physical:
Ability to stand at least eight hours per day. Ability to reach and to grasp or handle objects, tools or controls. Ability to frequently walk, stoop or kneel and to occasionally climb stairs or ladders. Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds. Ability to adjust focus. Color vision, peripheral vision, distance vision, and close vision to read UPC symbols, manuals, etc. Ability to work in conditions typical of a high technology retail environment, including moderate noise levels. Ability to work schedules that include all hours of store operation and other hours as needed.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Related keywords
Computer HardwareElectronicsDiagnosticsRetailTechnical SupportHardware FailureSoftware ProblemsUPC SymbolsService CertificationsStore Stock Process
The best computer store in the world! #microcenter
Industry
Retail
Company size
1,001-5,000 employees
Founded
1979
Headquarters
Hilliard, OH
LinkedIn followers
21,207
Micro Center is the nation’s leading computer and electronic device retailer. Our technology super store has an industry-leading 40,000+ selection of premier brands and the most knowledgeable staff in the business. Founded in 1979 in Columbus, Ohio, we have grown steadily and profitably to a nationwide presence. Our brick-and-mortar stores attract a wide range of customers – from casual to tech-savvy – with highly trained associates who offer technical solutions in an immersive shopping environment. Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on selection, service and pricing!
Offices: 4119 Leap Road, Hilliard, OH 43026-1117, US · 87 Brentwood Promenade Plaza, Brentwood, Missouri 63144-1428, US · 850 3rd Avenue, Brooklyn, New York 11232-1513, US · 730 Memorial Drive, Cambridge, Massachusetts 02139-4736, US · 2645 N Elston Avenue, Chicago, Illinois 60647-2018, US
ComputersBuild Your OwnElectronic DevicesDIYTVsService and RepairHardware & Softwareprintersmaker communityrobotics
The best computer store in the world! #microcenter
Industry
Retail
Company size
1,001-5,000 employees
Founded
1979
Headquarters
Hilliard, OH
LinkedIn followers
21,207
Micro Center is the nation’s leading computer and electronic device retailer. Our technology super store has an industry-leading 40,000+ selection of premier brands and the most knowledgeable staff in the business. Founded in 1979 in Columbus, Ohio, we have grown steadily and profitably to a nationwide presence. Our brick-and-mortar stores attract a wide range of customers – from casual to tech-savvy – with highly trained associates who offer technical solutions in an immersive shopping environment. Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on selection, service and pricing!
Offices: 4119 Leap Road, Hilliard, OH 43026-1117, US · 87 Brentwood Promenade Plaza, Brentwood, Missouri 63144-1428, US · 850 3rd Avenue, Brooklyn, New York 11232-1513, US · 730 Memorial Drive, Cambridge, Massachusetts 02139-4736, US · 2645 N Elston Avenue, Chicago, Illinois 60647-2018, US
ComputersBuild Your OwnElectronic DevicesDIYTVsService and RepairHardware & Softwareprintersmaker communityrobotics