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$16/hr–$21/hr
Part-time
Health insurance, 401(k) match, Paid time off, Paid holidays, Merchandise discounts, Performance-based incentives
Posted 3d ago
~24 hrs/week
Responsibilities
The clerical colleague is responsible for processing new jewelry merchandise, maintaining department records, and performing administrative support functions. They also provide exceptional customer service by assisting with sales, repairs, and order fulfillment.
Requirements
Candidates must have flexible availability including evenings, weekends, and holidays, and possess strong interpersonal skills. No prior education or experience is required for this role.
Full job description
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department. You perform a variety of other support and administrative functions in this role. Most importantly, you provide an exceptional customer experience by ensuring that the customer is always the priority.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Acknowledge customers in a friendly and helpful manner
Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return-to-vendor merchandise
Merchandise jewelry cases for new products , season changes, special events and clearance sales.
Pack customer sizing and repair orders for outbound shipment to the Jewelry Center
Organize and file shipping, receiving, customer sizing, repair, sales and return documentation
Assist in the inventory process and monitor supply levels.
Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)
Maintain orderliness and cleanliness of jewelry counters and area
Adhere to Asset Protection and inventory control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Who You Are
Flexible availability, including days, evenings, weekends and holidays
Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
Enjoy working as part of a team, as well as independently
Resourceful and able to adapt quickly to changing priorities
No prior education or experience required
Essential Physical Requirements You Will Perform
Maintaining a stationary position, walking and reaching with hands and arms
Frequent use of computers and handheld electronic equipment
Reaching, crouching, kneeling, stooping, color vision and climbing ladders
Lifting and moving items weighing up to 25lbs.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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Related keywords
RetailJewelryClericalMerchandisingInventory controlCustomer experienceSales transactionsOrder fulfillmentBOPSAsset protectionAdministrative supportShippingReceivingRecord keepingPoint of sale
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands.
Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands.
Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship